Warranty Guide
3.75”
3.75”
3.625”
3.625”
3.625”
3.625”
Owens Corning Roofi ng and Asphalt Limited Warranty on VentSure
®
Ventilation Products
Introduction
Thank you for your recent purchase of Owens Corning VentSure
ventilation products. We believe we manufacture the highest
quality and most attractive ventilation product(s) available
anywhere, and that is why we stand behind them with one of the
best warranties in the industry. We have attempted to write this
warranty in clear, plain-English terms, including the limitations
and restrictions, so you will fully understand the warranty we are
making to you. However, if anything in this warranty is not clear to
you, please visit our Web site at www.owenscorning.com. Or call us
at 1-800-ROOFING.
Who is Covered
If you live in the United States or Canada and you are the original
consumer purchaser, (i.e., the homeowner, not the installer or
contractor) of one of our VentSure ventilation products listed below,
you are entitled to the benefi ts of this warranty.
Transferability of the Warranty
This warranty is personal to you and may not be transferred to any
subsequent purchasers of your home.
How Long are You Covered
The duration of your warranty depends upon the type of VentSure
ventilation product(s) you have purchased. See the chart at the end
of this warranty for the specifi c warranty period that applies to your
VentSure ventilation product(s).
What is Covered
We warrant that your VentSure ventilation products are free from
any manufacturing defects that materially affect their performance
on your roof.
What is Not Covered
Damage to the product due to any cause not expressly covered
herein. After our VentSure ventilation products leave our
manufacturing facility, they are subjected to conditions and
handling beyond our control that could affect their performance.
This warranty does not cover any problems with nondefective
VentSure ventilation products caused by conditions or handling
beyond our control.
Some examples of conditions not covered by this warranty include:
1. Acts of God, such as hail, strong storms or winds over the
maximum windspeed listed in the chart at the end of this
warranty, or ice damming above the area covered by leak
barriers or above fl ashings.
2. Damage to or failure of the VentSure ventilation products as
a result of damage to or the failure of the underlying roofi ng
structure.
3. Foot traffi c on your roof or damage caused by object(s) (i.e., tree
branches) falling on your roof.
4. Improper or faulty installation of your VentSure ventilation
products—installation must be in accordance with our written
installation instructions and comply with local building codes.
5. Inadequate ventilation or roof drainage. Some exceptions may apply.
If you have questions, please contact us at 1-800-ROOFING.
6. Settlement of the structure of your property or buckling or cracking
of the deck over which your VentSure ventilation products are
installed.
7. Damage to the VentSure ventilation products caused by alterations
made after completion of application, including structural changes,
equipment installation, painting or the application of cleaning
solutions, coatings, or other modifi cations.
8. Improper storage, handling or other conditions beyond our control.
9. Damages caused by, or the cost to repair or replace, any non-Owens
Corning VentSure ventilation products.
10. Improperly designed or installed gutter or downspout systems.
11. Any costs that you incur which are not authorized in advance by
Owens Corning.
What is Your Remedy
1. Manufacturing Defects – If the performance of your VentSure
ventilation product(s) is ever materially affected during the term of
this warranty by a manufacturing defect, we will pay you the cost
(excluding labor), as reasonably determined by Owens Corning,
to repair or replace the product, or give a cash refund equal to
replacement material cost.
2. Proration of Your Remedy – If your VentSure ventilation
product(s) carry a warranty of more than one (1) year and have
been installed longer than twelve (12) months, we will take into
account the number of months of use you have enjoyed through the
date of your claim, and reduce the amount of our payment to you
accordingly. That is, we will prorate the amount of your payment
though the date of your claim. For example: If you have a 20-year
warranty (240 months) and you make your claim in the last month
of the 5th year of the warranty (i.e., the 60th month), we will pay you
180/240ths of the reasonable cost to repair or replace your VentSure
ventilation product(s).
3. Alternative Remedy – There may be certain circumstances
where Owens Corning will elect to provide you with replacement
VentSure ventilation product(s) rather than providing you with the
payment as described above. Therefore, we reserve the right to
provide such replacement VentSure ventilation product(s) as an
alternative remedy at our sole reasonable discretion.
Replacement Product Variations
As a result of our ongoing efforts to improve and enhance our product
line, we must reserve the right to discontinue or modify our product,
including their colors. We are not liable to you if you make a warranty
claim in the future and any replacement VentSure ventilation product(s)
you receive vary in color either because of normal weathering or
changes in our VentSure ventilation product line. You should understand
that if we replace any of your VentSure ventilation product(s) under this
warranty, we reserve the right to provide you with substitute VentSure
ventilation product(s) that are comparable only in quality and price to
your original VentSure ventilation product(s).
Claims Process
To make a claim under this warranty, you need to do so within
thirty (30) days after you discover the problem. Just call us at
1-800-ROOFING. If you have any questions, do not hesitate to
write us at Owens Corning, Customer Response Center, One
Owens Corning Parkway, Toledo, Ohio 43659, visit our Web site
at www.owenscorning.com or call 1-800-ROOFING.
Limitations
ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, IS LIMITED IN LENGTH TO
THE EXPRESS WARRANTY PROVIDED ABOVE UNLESS A
SHORTER PERIOD IS PERMITTED BY LAW.
YOUR REMEDY FOR DEFECTIVE VENTSURE VENTILATION
PRODUCTS IS FULLY DESCRIBED IN THE PRECEDING
SECTION, “WHAT IS YOUR REMEDY.” YOU ARE NOT
ENTITLED TO ANYTHING MORE THAN WHAT IS
DESCRIBED IN THAT SECTION UNLESS OTHERWISE
COVERED BY THE OPTIONAL OWENS CORNING PRE-
FERRED
PROTECTION LIMITED WARRANTY
*
OR THE
PLATINUM PROMISE
™
LIMITED WARRANTY.
*
WE ARE NOT
RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING DAMAGE TO YOUR HOME OR TO
YOUR HOME’S CONTENTS.
Some states do not allow limitations on how long an implied
warranty lasts and/or do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which vary from
state to state.
Type of VentSure Ventilation Product: Check appropriate box.
Rigid Roll with Weather
PROtector
®
Moisture Barrier
50-Yr. Warranty (600 mos.)
4-Foot Strip Heat & Moisture 20-Yr. Warranty (240 mos.)
Roof Vents (static and powered) 1-Yr. Warranty (12 mos.)
Turbine Vents 1-Yr. Warranty (12 mos.)
Intake Vents 1-Yr. Warranty (12 mos.)
Solar Powered Attic Vents 1-Yr. Warranty (12 mos.)
Name of Contractor or Dealer Date of Installation
*See actual warranty for details, limitations and requirements.
Limitations on the transferability of
this warranty are set forth herein.
43975-G.indd 243975-G.indd 2 11/8/2010 4:39:33 PM11/8/2010 4:39:33 PM