users manual

Accelsior 4M2

Support Resources

3.1 Troubleshooting

Many problems can be traced back to an improperly seated PCIe card or compatibility issues (e.g. installing the

card in a slower PCIe 2.0 slot or a PCIe 3.x slot with too few data lanes to support the desired performance, or

installed in a computer running an older version of Windows or macOS).

Make sure that the card is seated properly and that the computer is congured to meet the system requirements

noted earlier. If you’re still having trouble, please contact technical support.

3.2 Contacting Technical Support

SUPPORT RESOURCES

Phone: M–F, 8am–8pm CT

1.866.692.7100 (N. America)

+1.815.338.4751 (Int’l)

Email: Answered within 48 hours

www.owcdigital.com/support

Chat: M–F, 8am–8pm, Sat. 9am–5pm CT