User Manual

OWC MERCURY ELITE PRO DUAL
SUPPORT RESOURCES
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3.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Elite Pro Dual and a second copy on
either your internal drive or another storage medium, such as an optical backup, or on
another external storage unit. Any data loss or corruption while using the Elite Pro Dual is
the sole responsibility of the user, and under no circumstances will OWC be held liable for
compensation or the recovery of any lost data.
3.5 ONLINE RESOURCES
To access our online knowledge base, which includes topics like a step-by-step walkthrough
of our recommended method for migrating your data from an old drive to a new one, please
visit: www.owcdigital.com/faq
3.6 CONTACTING TECHNICAL SUPPORT
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
[phone] (North America only)
[phone] (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support
Email support is available at:
www.owcdigital.com/support