User Manual

OWC MERCURY ELITE PRO MINI
SUPPORT RESOURCES
9
3.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Mercury Elite Pro mini and a second
copy on either your internal drive or another storage medium, such as an optical backup,
or on another external storage unit. Any data loss or corruption while using the Mercury
Elite Pro mini is the sole responsibility of the user, and under no circumstances will Other
World Computing be held liable for compensation or the recovery of any lost data.
3.5 ONLINE RESOURCES
To access our online help resources, including things like FAQs, formatting tips, and a
step-by-step walkthrough of our recommended method for migrating your data from
an old drive to a new one, please visit: http://eshop.macsales.com/tech_center/
3.6 CONTACTING TECHNICAL SUPPORT
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
By telephone: [phone] (North America only)
International customers please call: [phone]
Live chat is available during normal business hours:
www.macsales.com/livechat
Or you can email us. Submit your email at:
www.macsales.com/ts_email