User Manual

Mercury Elite Pro mini
9
Support Resources
3.1 Formatting
To view formatting tips, visit: www.owcdigital.com/format
3.2 About Data Backup
To ensure your les are protected and to prevent data loss, we
strongly suggest that you keep two copies of your data: one copy
on your Mercury Elite Pro mini and a second copy on your internal
drive or another storage medium, such as an optical backup, or on a
second external storage unit. Any data loss or corruption while using
the Mercury Elite Pro mini is the sole responsibility of the user, and
under no circumstances may OWC, its parents, partners, and aliates
be held liable for loss of the use of data including compensation of any
kind or recovery of the data.
3.3 Troubleshooting
Begin your troubleshooting by verifying that both ends of your cable
are properly plugged into the computer and the Mercury Elite Pro
mini. If the drive is still not working properly, try connecting to another
interface such as the USB connection and see if the device works
properly. You can also connect the Mercury Elite Pro mini to a dierent
computer. If problems persist, please contact technical support or
visit: www.owcdigital.com/faq
Hours:
8am to 8pm (CT) Monday - Friday
9am to 4pm (CT) Saturday
Telephone:
[phone] (North America)
[phone] (International)
Live Chat:
www.owcdigital.com/support
Email:
www.owcdigital.com/support
3.4 Contacting Technical Support
SUPPORT RESOURCES