User Manual

OWC MERCURY ELITE PRO
SUPPORT RESOURCES
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3.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your OWC Mercury Elite Pro and a second
copy on your internal drive or another storage medium, such as an optical backup, or on
a second external storage unit. Any data loss or corruption while using the Mercury Elite
Pro is the sole responsibility of the user, and under no circumstances may OWC, its parents,
partners, and affiliates be held liable for loss of the use of data including compensation of
any kind or recovery of the data.
3.5 ONLINE RESOURCES
Data Migration:
For a step-by-step walkthrough of our recommended method for migrating your data from
an old drive to a new one, go to:
www.owcdigital.com/support/data-transfer
FAQs:
Access our online collection of frequently asked questions for this and other products at:
www.owcdigital.com/support/faq
3.6 CONTACTING TECHNICAL SUPPORT
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
[phone] (North America)
[phone] (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support/
Email support is available at:
www.owcdigital.com/support/