User Manual

OWC MERCURY ELITE PRO
APPENDIX
9
3.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your Mercury Elite Pro and a second copy
on either your internal drive or another storage medium, such as an optical backup, or on a
second external storage unit. Any data loss or corruption while using the Mercury Elite Pro is
the sole responsibility of the user, and under no circumstances will Other World Computing
be held liable for compensation or the recovery of any lost data.
3.5 ONLINE RESOURCES
Data Migration:
For a step-by-step walkthrough of our recommended method for migrating your data
from an old drive to a new one, go to: h t t p:// www.macsales.com/migration
FAQs:
Access our online collection of frequently asked questions for this and other products at:
http://www.macsales.com/FAQ
3.6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
By telephone: [phone] (North America only)
International customers please call: [phone]
Live chat is available during normal business hours at:
http://www.macsales.com/livechat
Or you can email us. Submit your email at:
http://www.macsales.com/ts_email