User's Manual

59
Hardware
Camera error
Description:
OsOne informs the user that a Camera error has been detected.
Cause(s):
• OsOne could not connect with the camera
• There was an error during the transfer of the images
When?
This alarm can be triggered anytime
Type:
ERROR
Does it prevent from starting a monitoring?
YES
Does it interrupt the monitoring?
YES
Is it handled by OsOne?
YES, if this error occurs during a monitoring. In that case the “Restart tool” will:
• Close OsOne
• Restart OsOne
• Restart the monitoring
If the error is not automatically resolved after 3 consecutive tries of the “Restart tool”, the monitoring could
not continue because OsOne could not record any images.
How to fix it?
If this error occurs outside of a monitoring, it is recommended to restart OsOne.
If restarting OsOne did not solve the issue, please try to power off the microscope, wait a minute and power
the microscope on.
If the issue still occurs after having power off/on the microscope, please contact the Ovizio support
([e-mail]).
How to prevent it?
There is no way to prevent a camera error.