Installation Guide

37
Communication Errors
Errors and Debugging
Communicationerrors(COMMERR)thatoccurwithOutBackPowerSystemscomponents
areoentheresultofloose,damaged,orunpluggedcables.eycanalsooccurifAGS(Ad-
vancedGeneratorStart)Modeisusedandthewrongportisdesignatedforthegeneratororif
the system is damaged by a lightning strike. When a communication error occurs, the COMM
ERRmessagewillappearonanyMATEscreeninview.
AsampleDEBUGscreenlookslikethis:
00:00001:00002:000
03:00004:02505:001
06:00107:00108:001
09:00110:0012M:001
Here’s how to read the DEBUG screen:
01:000Numberoferrors(zerointhiscase)presentatthisport.
Port01
An unused port will show one error:
09:001Port09hasnocomponent;thesingleerroristhesystemdefault.
A port with a large number of errors requires action. In this example, Port 4 needs attention.
04:025Port04shows25errors.
eACOMM(communication)ERROR
HASOCCURREDscreenappearswhena
communication error among the components
occurs.
NOTE:
•Port00isaMATEconnecteddirectlyto
anFX,noHUBisused.
•Port2Misthe“2ndMATE”Portandis
inoperable.
--A COMM ERROR HAS
OCCURRED
VIEW
DEBUG
MORE
INFO
Explanation of Ports
01:000PortStatus
PortNumber
• Port00istheMATEPort
• Port2Misinoperable.
• 01—10:FXorCCPorts
• 000:adeviceispresent.
• 001:nodevicepresent.
• Anyotherstatusnumbermeansa
device was previously present and lost
contact, resulting in errors.