Installation Guide

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MATE does not power-up
e OutBack MATE is powered by the OutBack product that it is connected to. Make sure that
all OutBack Products are powered-up and operating correctly before connecting the MATE.
CheckorreplacetheCAT5cablesrunningfromtheMATEtotheOutBackproduct.
MATE does not nd a Device
Make sure that all OutBack Products are powered-up and operating correctly before
connectingtheMATE.CheckorreplacetheCAT5cablesrunningfromtheMATEtothe
OutBack product.
IfaHUBisbeingused,makesurenoOutBackproductshavebeenmoved,unplugged,or
added.Iftheyhave,followtheinstructionsinMATESetupCommunicationsOptionsto
REPOLLformovedornewdevices.
MATE does not display the correct meter or setting
Make sure that all OutBack Products are powered-up and operating correctly before
connectingtheMATE.CheckorreplacetheCAT5cablesrunningfromtheMATEtothe
OutBack product.
IfaHUBisbeingused,makesurenoOutBackproductshavebeenmovedorunplugged.If
theyhave,followtheinstructionsinMATESetupCommunicationsOptionstoREPOLLfor
moved or new devices.
MATE will not EQ my system when I use the EQ function under the <ACIN> button
OlderFXsandMXswithanewerMATEwillnotbeabletoutilizethissystemwidecommand.
FXsthatdonotrespondtothiscommandcanhaveanEQcyclestartedbyusingtheEQstart
functionlocatedintheSTATUS/FX/MODEmenu.FromtheMainscreenpress<STATUS>,
<FX>,<MODES>.Continuetopress<DOWN>untilyouseetheEQfunction.IfaHUBis
used,FXsmusthaveanEQcyclestartindividuallyforeachFXontheHUB(Usethe<PORT>
buttontocyclethroughtheavailableFXs).
MATE displays a ‘COMM ERROR’
IftheMATEreceivestoomanyinterruptedorcorrupt
communications with OutBack products attached to the
HUB,itwilldisplaya‘COMMERROR’screen.
Choosing‘VIEWDEBUG’takesyoutoascreenthatlistsallportsandaccumulatederrors.
AnyPortexperiencingerrorscanbefoundbytheerrorcountaerthePortnumber.
Intheexampletotheright,Port4hasalargenumberoferrorsdetected(04:025meansPort4:
showing25errors).
PressinganykeywilltakeyoutotheSETUP/MATE/COMMscreen,whichwillallowtheerror
countstoberesetusingthe‘RSET’button,theDebugscreencanberedisplayedbyusingthe
‘VIEW’button,orusercangetbacktotheSETUPmenubyusingthe‘BACK’button.
UsetheinformationontheDebugscreentolocatetheproblemdevice.Makesurethatit’sDC
breakerinon,andthatisoperatingcorrectly.CheckorreplaceCAT5cablesrunningfromthe
HUBtothatdevice.
00:00001:00002:000
03:00004:02505:000
06:00007:00008:000
09:00010:0002M:000
Troubleshooting