Warranty

Limited Warranty
Ostrich Product has been designed and manufactured in order to provide maximum satisfaction
and safety. It is guaranteed for 90 days against any manufacturing or material defects. This
guarantee DOES NOT cover damages that arise from business use, improper assembly or set up,
normal wear and tear, accessories or defects that result from misuse. Under the terms of this
limited warranty, Ostrich will replace, repair, or send a replacement part free of charge if the
product problem meets the conditions above and is:
 Welding, Frame, Hinges, Bolts, Brackets, Fabric, Chair feet, or Foot rests
Depending on the nature of the defect, you may either receive a replacement part or an
entire chair.
Note: If you purchased your Ostrich chair or PakSeat at ostrichchair.com or pakseat.com, enjoy
free shipping on your replacement part. Have your original order number handy to ensure this
benefit. If you purchased your Ostrich chair or PakSeat at another retailer, your replacement or
replacement part is free, but a shipping charge will be applied to your order.
Note: Undamaged products purchased from a Deltess Corp dealer must be returned to the dealer
from which it was purchased. If an undamaged product was purchased from Deltess Corp. the
product can be returned to Deltess Corp for refund of the cost of the product.
Rust: Ostrich uses steel in a variety of applications and forms for its outdoor furniture because of
its durability. Although furniture frames are cleaned, primed, and coated for protection prior to
sale, steel components can rust and are not covered under warranty.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.