Warranty
Deltess Warranty
Ostrichchair.com is Ostrich official warranty handler for Ostrich products. Please read
through the warranty policy below carefully. For warranty concerns, contact us via contact
link within ostrichchair.com or email to: info@deltess.com
Ostrich Products have been designed and manufactured in order to provide the maximum
satisfaction and safety. Ostrich Chairs are guaranteed for 90 days and Ostrich PakSeats for 1 year
against any manufacturing or material defect. This guarantee does not cover commercial use,
improper assembly, setting up, or abuse/misuse, normal wear and tear, rips and burns due to
misuse, improper care, natural breakdown of colors and material over time.
Furniture
Should a warranty issue arise, please initially contact the retailer where you purchased the
chair so that they can inspect the chair and determine if your claim is under warranty and
handle accordingly. All warranty issues must be handled between the retailer and the
customer.
Conditions of Use
Ostrich products are solely intended for personal and leisure use. Ostrich accepts no
responsibility, nor does it provide the benefits of the limited warranty, if an Ostrich Product is
used for business or commercial purposes. Ostrich products are designed and manufactured for
normal use as a chair, which implies that it should be used for the weight for which it is rated it is
designed and excludes, among other things, use by 2 people at the same time, even for a short
period or leaning on it partially.
Individuals should sit down in the chair without "falling" into it, and should change position
without making any sudden movements.
If you have any reasonable concerns about a pre-existing medical conditions or special physical
or medical needs, you should check with your health provider prior to using the chair.
Ostrich chairs should be stored where they will be protected from adverse weather conditions
and in a dry location when it is not in use.