Owner's Manual

WARRANTY
All OSD AUDIO electronics have (2) year Limited Warranty against defects in materials and
OSD Audio | Brea, CA | osdaudio.com
NERO MAX12 Man. rev7 6/21
workmanship. Proof of purchase must accompany all claims. During the warranty period OSD
AUDIO will replace any defective part and correct any defect in workmanship without charge for
either parts or labor.
OSD AUDIO may replace returned electronics with a product of equal value and performance. In
such cases, some modifications to the mounting may be necessary and are not OSD AUDIO’s
responsibility.
Damage to or destruction of components due to application of excessive power voids the
warranty on those parts. In these cases, repairs will be made on the basis of the retail value of the
parts and labor. To return for repairs, you must email customer service at RMA@audiogear-
group.com for a Returned Merchandise Authorization (RMA) number then the unit must be
shipped to OSD AUDIO at the owner’s expense, along with a note explaining the nature of
service required. Be sure to pack the product(s) in a corrugated container with at least 3 inches of
resilient material to protect the unit from damage in transit.
This Warranty Does Not Cover: Damage caused by abuse, accident, misuse, negligence, or
improper operation (installation). Any products that have been altered or modified. Any product
whose identifying number of decal, serial #, etc. has been altered, defaced or removed. Normal
wear and maintenance.