USER’S MANUAL Impact Receipt Printer BTP-M280 Shandong New Beiyang Information Technology Co., Ltd.
BTP-M280 User’s Manual Contents 1 OVERVIEW ...............................................................................................................................................3 1.1 OUTLINE ...............................................................................................................................................3 1.2 FEATURES ............................................................................................................................................
BTP-M280 User’s Manual 4.7 CONNECTING THE CASH DRAWER ........................................................................................................12 4.8 INSTALLING RIBBON.............................................................................................................................12 4.9 LOADING PAPER ROLL .........................................................................................................................13 4.9.1 Paper type.......................................
BTP-M280 User’s Manual 7.2 PRINTER DOESN’T WORK .....................................................................................................................34 7.3 ERROR LED AND BUZZER....................................................................................................................34 7.4 PROBLEMS DURING PRINTING ..............................................................................................................34 7.5 PROBLEMS DURING USING DRIVER ..........................
BTP-M280 User’s Manual Declaration Information in this document is subject to change without notice. SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and firmware become available. If users need further data about this product or have any doubt about safety issues that might arise from using it, please feel free to contact SNBC or your local agents.
BTP-M280 User’s Manual General Safety Instruction Before installing and using the printer, please read the following items carefully: 1. Safety Instructions Warning: Do not touch the tear-off bar of the printer. Warning: The print head is at a high temperature during printing or just after operation, do not touch it and its peripherals for reasons of safety. Warning: The print head is an ESD-sensitive device. To prevent damage, do not touch either its printing parts or connecting parts. 2.
BTP-M280 User’s Manual 1 Overview 1.1 Outline The BTP-M280 is a 9-pin serial impact dot matrix receipt printer offering high quality, high speed, and stable performance. It is widely used in real-time printing on-site, such as POS system, kitchen and finance applications. The BTP-M280 can be connected with other devices via USB, parallel, serial, Ethernet and WLAN interface. USB interface is a fixed interface of the printer, and the other interfaces are optional interface of the printer.
BTP-M280 User’s Manual 2 Specifications 2.1 Main Specification Item Specification Print mode 9-pin serial impact dot matrix Print speed Max. 4.7LPS (400 dots/line) Print width Max. 400(half dots)/200(full dots) Paper type Paper Character Data buffer Single layer Continuous paper or marked paper Paper width: 80±0.5mm, 76±0.5mm, 69.5±0.5mm, 57.5±0.5mm; Paper thickness: 0.06—0.085mm Multi-layer paper (1 original+1 copies) Paper width: 80±0.5mm, 76±0.5mm, 69.5±0.5mm, 57.5±0.
BTP-M280 User’s Manual 2.2 Cutter specification Item Parameters Remark Cut method Sliding blade Cut time 600ms Time for one cutter action Cut interval 2s 30 cuts/minutes (Max.) Adapt Paper 65～100μm Normal paper with same thickness Operation voltage 24VDC Max. repose current 1.2A 24VDC Cutter lifetime 1,000,000cuts Under standard test conditions 2.3 Paper Specification 2.3.1 Continuous paper 1） Normal paper ¾ Paper width: 80±0.5mm/76±0.5mm/69.5±0.5mm/57.5±0.5mm ¾ Max.
BTP-M280 User’s Manual Caution: Do not paste the paper to the core. 2.4 Ribbon specification 2.4.1 Ribbon model Model Color ERC-38（P） Purple ERC-38（B） Black ERC-38（B/R） Black / Red 2.4.2 Demensions Unit：mm Caution： Please use the recommended EPSON original ribbon to ensure the printing quality and lifetime of the printer transmission part.
BTP-M280 User’s Manual 2.5 Print and Tear-off Position 2.5.1 Print position L1: Paper width L2: Print width L3: Print left margin L4: Print right margin According to the different paper width of the L1, the print width (L2) and the left/right margin (L3/L4) should be changed as below: Paper width (L1) Print width (L2) Left margin (L3) Right margin (L4) 80/76mm 63.4mm 6.8mm 5.8mm 69.5mm 57mm 6.8mm 5.7mm 57.5mm 47.5mm 6.8mm 3.2mm 2.5.2Tear-off position L1: About 21.
BTP-M280 User’s Manual 3 Outline and Parts 3.
BTP-M280 User’s Manual 5) Power switch（8） Turn on/off the printer. “O” is to turn off the printer; “—” is to turn on the printer. 6) Back cover latch（9） Catch back cover latch and pull it out to open the back cover. 7) Paper near end sensor（19） Detect the status of paper roll. If paper near end, the PAPER LED will on, the ERROR LED will flash and indicate user to replace paper. The printer will continue printing until the paper is end.
BTP-M280 User’s Manual 4 Installing 4.1 Unpacking When unpacking, you should check whether all parts are present and undamaged in accordance with the packing list. If any part is missing or damaged, please contact SNBC or your local agent. 4.2 Mounting the Printer BTP-M280 has two mounting modes: horizontal mounting and wall-mount. 4.2.1 Horizontal mounting The printer should be mounted on a flat and stable surface.
BTP-M280 User’s Manual 4.2.2 Wall-mounting (optional) Wall-mount is an optional function. The wall-mount mode is shown as below. 1） Two 50mm-deep holes should be made with a hammer-drill in a suitable wall, of the sizes shown below. 2） Insert plastic plugs and screws into Φ6 holes and ensure that the end sides of the plugs are flush with the surface of the wall. 3） Put the screws into plastic plugs with screwdriver, keeping a distance of 10mm between screw head and wall side.
BTP-M280 User’s Manual 4.4 Connecting the Power Adapter 1) With the flat side of the power adapter’s cable connector facing downward, insert the cable connector into the power connector on the backside of the printer. 2) Turn on the input power source of the adaptor. Caution： Use only the supplied power adapter or other equal model. When connecting or disconnecting cable connector of the power adapter, you should pull on the connector, not pull on the cable by force.
BTP-M280 User’s Manual 3) Turn the ribbon knob two or three times according to the mark to tighten the ribbon. 4) Refer to the figure to install ribbon to the correct position. 5) Turn the ribbon knob two or three times according to mark to tighten the ribbon again. Caution： The print head will become hot during printing. To avoid harm or injury, please do not replace the ribbon until it cooled down. Ribbon should be mounted between print head and paper, without folds or drapes. 4.
BTP-M280 User’s Manual 3） Ensure the paper head is trimmed and drop the paper roll into the paper cabinet. 4） Pull a certain length of paper along the paper-out direction, then close the back cover and tear off the surplus paper. Caution： User should adjust the paper guide according to the width of paper roll being used. Paper roll should be loaded as shown: Paper roll should be rolled tightly to eliminate risk of paper jam or other faults.
BTP-M280 User’s Manual 4.11 Installing the Printer Driver BTP-M280 printer offers the drivers under Windows 98/Windows NT4.0/Windows 2000/Windows XP/Windows server 2003/Windows Vista with the installing steps as below. 4.11.1 Typical setup 1) Run “Setup.exe” in the driver installing package and read the relative software licensing protocol carefully. If you accept it, please click “I Accept”, then click “Next” button. 2) Select the model and the name of the printer to be installed.
BTP-M280 User’s Manual 3) Select the setup type “Typical”, then click “Next” button. Select the current system type and click “Next” button. 4) Set printer port. The default port is “LPT1”. User can install it based on actual port. Under Windows NT4.0 or above, please select “BYCOMx” for serial driver (x equals to 1,2,3,4,5,6,7 or 8). Click “Finish” button to end the installation. 5) If the current system is Windows 98/Me, click “Yes” in the pop-up window to restart the computer.
BTP-M280 User’s Manual 4.11.2 Advanced setup Advanced setup is mainly used for users who have special requirements for printer drivers. Compared with typical setup, advanced setup can support the divers installation of Multi USB printers and has the function of printer driver mode setting. Setup steps are as follows. 1) Run “Setup.exe” in the driver installing package and read the relative software licensing protocol carefully. If you accept it, please click “I Accept”, then click “Next” button.
BTP-M280 User’s Manual 3) Select the setup type “Advanced”, then click “Next” button. 4) Select the current system type and click “Next” button. 5) Set driver mode and printer port of the printer. Default settings are: port is "LPT1" as default port and supporting Multi USB printers. Click "Finish" to end the installation.
BTP-M280 User’s Manual 4.11.3 Installing the USB device driver If printer is using a USB interface to communicate, before installing the printer driver, the user needs to install the USB device driver first. The steps for installing the USB device driver are as follows: (Take XP system as example for detailed introduction) ¾ 1) Windows XP system Connect the printer USB interface with idle USB PC interface using USB cable. System will recognize USB device automatically and popup "Add New Hardware Wizard".
BTP-M280 User’s Manual 3) Click "Continue Anyway" on the digital signature interface. 4) Click on "Finish" to end the installation. ¾ Windows 98/Me system 1) Connect USB interface of the printer with idle USB interface of the PC Using USB cable. System will recognize USB device automatically and popup "Add New Hardware Wizard", then click "Next". 2) Select "Search for the newest driver for your device", then click "Next".
BTP-M280 User’s Manual 2) Select "Search for the best driver in these locations" and "Include this location in the search", then Click on "Browse..." to browse the driver program. Default directory is “Driver installing package\USBDRV2.20. Then click "Next". 3) Click "Continue Anyway" on the digital signature interface. 4) Click "Finish" to end the installation.
BTP-M280 User’s Manual 7) Take metric CM as measurement units. Define paper width, length, right/left and up/down margin of the printing area according to user’s own need. 8) Click “Save Form” button to save the form. 9) Click “Apply” button to finish paper self-definition Caution: Before setting user defined page, please ensure that the printer driver has been installed properly. In application, you can select the page in varieties of official software such as WORD, EXCEL and so on. 4.12.
BTP-M280 User’s Manual Optional paper type: roll paper and marked paper ¾ Color choose In this option, user can choose Color or black and white. Only when user chooses Color they can print two colors. ¾ Setting resolution parameter BTP-M280 driver supports three kinds of resolutions: 160 x 144 dpi, 160 x 72 dpi, 80 x 72 dpi. Users can select it according to their own need. High resolution has clear printing while lower print speed; low resolution has higher print speed while less clear printing.
BTP-M280 User’s Manual ¾ Single/ Bi-directional print setting Set single/bi-directional print settings via this option. ¾ Operation option User can set different setting of page via this option: start of document, start of page, end of page, end of document.
BTP-M280 User’s Manual ¾ Document setting option User can set parameters via this option on the start of document, end of document, start of page and end of page; Cash drawer (Cash drawer1, Cash drawer2, Cash drawer1+2，print messenger Herald) and Cash drawer pulse width；Buzzer (Buzz 200ms, 600ms, 1s, 2s, 4s)； paper feed；paper cut (paper cut by hand, partial cut, full cut), print Logo bitmap.
BTP-M280 User’s Manual ¾ Download User can download firmware and Logo via this option. ¾ Font User can select driver supported font and font size via this option.
BTP-M280 User’s Manual ¾ Version information User can see the printer driver version information via this option.
BTP-M280 User’s Manual 5 Maintenance Caution： For daily maintenance be sure the printer is turned off. Do not use gasoline, acetone or other organic liquids to clean any parts of the printer. When cleaning the sensor, please leave the printer off until the alcohol completely dried. Recommended maintenance cycle shall be no longer than a month. 5.1 Roller cleaning Steps for roller cleaning are as follows: 1) Turn off the printer power.
BTP-M280 User’s Manual 1) Turn off the printer 2) Pull the latch to open the back cover of the printer 3) Check if there is any paper in the paper path, if necessary, clear the jammed paper. 4) Close the back cover and finish clearing paper jam.
BTP-M280 User’s Manual 6 Interface Signal The BTP-M280 can be connected with other devices via USB, parallel, serial, Ethernet and WLAN interface, USB interface is a fixed interface of the printer and other interfaces are optional. 6.1 USB interface The printer USB interface supports USB1.1 protocol, of which the outlet is USB A type. Interface signal is defined as below: Pin Lead 1 VCC 2 DATA- 3 DADA+ 4 GND 6.
BTP-M280 User’s Manual 6.3 Serial interface The printer serial interface is compatible with RS-232 standard, of which the outlet is 25PIN female D type. Pin Signal definition 1 2 3 4 5~6 7 8~19 20 21~25 Frame ground TXD RXD RTS Not connected Signal Ground Not connected DTR Not connected User can query interface settings status via a printing configuration sample. The default setting is as follows: Baud rate: 9600bps Data bit: 8bits Parity bit: None Stop bit: 1 bit Flow control: DTR/DSR 6.
BTP-M280 User’s Manual 3) Electrical features ¾ Output signal: The available differential mode voltage is more than 450mV，and peak voltage is less than 13V. The common mode AC peak voltage is less than 2.5V. ¾ Input signal: The differential mode voltage that more than 160mV is identified as available signal 4) Interface shall use RJ45 outlet which accord with 10BASE-T standard of IEEE802.3.
BTP-M280 User’s Manual 6.6 Power interface definition 1) Pin definition 1: Positive pole (+24V) 2: Cathode（GND） 3: NC 2) Interface type Printer end should use: Unetop DC-002 or equivalent product. User end should use: Unetop DP-002 or equivalent product. 6.7 Cashdrawer definition 1) Electrical features ¾ Driving voltage: DC 24 V ¾ Driving current: Max 0.8 A (within 510 ms) ¾ Cash drawer status inspection signal: “L” = 0～0.
BTP-M280 User’s Manual 7 Troubleshooting In case of printer fault, consult this section for solutions and advice. If you do not find a solution in this section, please contact your local dealer for assistance. 7.1 Cutter error troubleshooting When cutter fails to recover due to paper jam or sudden off-line status, perform the following actions: 1）Turn off power of the printer. 2）Pull the latch to open the back cover of the printer. 3）Power on the printer, the cutter will be reset automatically.
BTP-M280 User’s Manual 7.5 Problems during Using Driver Problems Printer can not print when using USB interface Print mass code with serial interface Possible causes Device driver is not installed. Solution Refer to 4.11.3 Installing the USB device driver. Print a self-test page to confirm serial Configure serial parameter incorrectly configuration of the current printer and configure it correctly.
