Warranty

091715/DMK_JYS/1023AM
Limited Warranty
Purchase Date: _______________
Terms. In this Limited Warranty, the terms “we,” “us,” and “our”
mean the Warrantor listed above. The terms “you” and “your” mean
the consumer listed above. The term “product” means the product
described above.
1) What the Warranty Covers.
•! MailVault. We warrant that the product will be free from
defects in material and workmanship.
•! MailParcelVault. We warrant the product will be free from
defects in material and workmanship.
•! HomeParcelVault. We warrant the product will be free
from defects in material and workmanship.
•! Paint and Finish Warranty. This warranty covers defects
in material and workmanship for the original, manufacturer
applied Ore Vault paint finish.
Only defects in material and workmanship are covered.
2) What it Does NOT Cover. This warranty does NOT cover:
•! The masonry encapsulation;
•! Issues that arise from aftermarket additions or changes
•! Post-manufacture paint finishes;
•! Labor charges for installation, removal or reinstallation of
product; or
•! Damage from any cause other than defects in material and
workmanship including but not limited to damage caused
by: paint, acid, stain, or any other chemicals; accident,
misuse, abuse, foreign objects, improper installation,
unauthorized articles, modification, or service; improper
use, unreasonable use, weather, failure to provide
reasonable maintenance, force majeure, or acts of nature.
3) What the Period of Coverage Is. Subject to the limitations
provided in this Warranty and under applicable law, the periods
of coverage are as follows:
•! Ore Vault. The product is covered for 1-year from the date
of sale to you.
•! Paint and Finish. Paint and finish that was applied by the
manufacturer for 1-year from the date of sale to you.
After notice of a covered defect, we will perform any obligations
under the warranty, within a period of 30-days.
4) What We Will Do to Correct Problems. To correct problems
covered by this Warranty, we will only repair or replace any
defective Ore Vault part covered. We will determine whether to
repair or replace the product.
5) What We Will NOT Do. There are limitations, conditions, and
restrictions on the warranty coverage. We will NOT pay for any
labor charges for masonry encapsulation, installation, and
removal or reinstallation/relocation of the product. Labor
charges for installation, removal, or reinstallation/relocation of
the product will be at YOUR EXPENSE. While necessary
maintenance, repairs, or labor on your product can be
performed by any company, we recommend that you use only
authorized companies. Improper or incorrectly performing work
or repair of any kind voids this warranty. We will NOT repair or
replace:
•! The masonry encapsulation;
•! The aftermarket additions or changes;
•! Products damaged by any cause other than defects in
material and workmanship. This includes but is not limited
to products damaged by: paint, acid, stain, any other
chemicals; accident, misuse, abuse, foreign objects,
improper installation, unauthorized articles, modification,
service; improper use, unreasonable use, weather, failure
to provide reasonable maintenance, force majeure, or acts
of nature.
6) How You Can Get Service.
•! Your Steps. You must take certain steps if you believe
there is an issue with the product. These steps include
notifying us by phone during the period of coverage (within
1-year from purchase date), at: 1-844-364-7847. After the
call you must in a timely manner/promptly provide us
written information specified, including proof of
purchase, to the following address: Ore Products, LLC,
123 Center Park Drive, Suite 212, Knoxville, TN 37922
Attn: Warranty or e-mail to [e-mail], and put
Warranty Submission in the subject line.
•! Your Expenses. You will pay the expenses of labor,
charges for installation, removal, or reinstallation/relocation
of Ore Vaults and any expenses not covered directly under
the warranty.
7) How State Law Relates to the Warranty. This warranty gives
you specific legal rights, and you may also have other rights
which vary from State to State.
By signing below, you acknowledge and agree to the terms of
this Limited Warranty, valid for 1-year from Purchase Date
reflected on your proof of purchase.
Consumer Signature: X_________________________________
Warrantor Name: Ore Products, LLC
Warrantor Address: 123 Center Park Drive, Suite 212
Knoxville, TN 37922
Consumer Name: ____________________________________
Consumer Address: ____________________________________
____________________________________
Description of Product: Ore Vault, excluding masonry encapsulation, post-manufacture paint finishes, and other modifications.