User's Guide
Table Of Contents
Terms and Conditions.
OrCam’s mission is to harness the power of articial vision
by incorporating pioneering technology into a wearable
platform that improves the lives of individuals who are
blind, visually impaired, and/or have reading diculties.
Your use of the OrCam device (the “Product”) is subject to
the Terms and Conditions found at
orcam.com/terms-and-conditions. Your agreement to
these Terms and Conditions is mandatory to your use of
the Product. Please read the User Guide in full, including
the important Safety Instructions, BEFORE using your
OrCam device. DO NOT use your OrCam device until you
have received in-person or online training by an authorized
OrCam Trainer™ or OrCam Training Program. OrCam takes
no responsibility if the Product was used other than in
accordance with the instructions within the User Guide.
Products should not be relied upon in circumstances that
are potentially life - or health-threatening or that could lead
to nancial loss.
OrCam devices should especially never be relied upon to
drive vehicles or operate heavy machinery of any kind.
OrCam shall not be responsible in the event that the
Products are used in such situations.
OrCam received barcode information from Barcodes of
Grocery Products in Australia and New Zealand from
GS1 Australia. OrCam accepts no responsibility for the
accuracy of the barcode information obtained from this or
other providers.
Warranty.
Customer acknowledges that, other than as explicitly
stated herein, OrCam does not make any representations
or warranties to Customer regarding the Product, its
functions or any images it produces.
The OrCam end-user limited product warranty (the “Li-
mited Warranty”) covers the owner of an OrCam product
against defects in material or workmanship at the time
of its original purchase, for a subsequent period of one
(1) year, and for any additional applicable legal warranty
period. Original proof of purchase/delivery is required from
the owner in order to obtain this coverage.
OrCam will repair or replace, at its discretion, any product
that is determined by OrCam to be covered under this Limi-
ted Warranty. OrCam will not be responsible for conditions
arising as a result of intentional damage or misuse of the
product.
The owner is responsible for the costs of shipping the
product to the location specied by OrCam.
This Limited Warranty is the sole and exclusive warranty
applicable to OrCam products. No third party has the aut-
hority to make any representation, warranty, or agreement
on behalf of OrCam with respect to OrCam products. No
warranty of any kind or nature is made by OrCam beyond
those expressly stated herein. In no event shall OrCam be
liable for any special, collateral, indirect, punitive, incidental,
consequential, or exemplary damages in connection with
or arising out of the use of the product.
Without limiting any provisions limiting liability under this
agreement, the limited warranty set forth herein will not
apply, and the owner will reimburse OrCam for any costs and
expenses incurred in the event that:
(i) the product has been used other than in accordance with
the product documentation and terms of use or other written
operating instructions provided by OrCam
(ii) the product has been subject to tampering, misuse,
negligence, or accident
(iii) the product or parts identication labels have been remo-
ved or the product has been otherwise altered
(iv) the product has been opened, modied, repaired,
serviced, maintained, or altered by someone other than an
authorized OrCam representative
(v) the product has been combined with software, hardware,
or other equipment not supplied by OrCam or not approved
in writing by an authorized OrCam representative
(vi) the product has been intentionally damaged or exposed
to water, heat, or high voltage
(vii) the product has been used by a person who has not
completed training by an authorized OrCam Trainer™or
OrCam in-person or online training program
Any parts replaced pursuant to this warranty will be under
warranty for the remaining time of the original warranty pe-
riod or for ninety (90) days from the date of repair, whichever
is longer.
If you believe that your product needs warranty support,
contact support@orcam.com. You will be responsible for
shipping costs. However, if it is determined that the warranty
request is valid, OrCam will pay the total cost of shipping the
repaired or replaced product.
ORCAM DISCLAIMS ANY AND ALL WARRANTIES,
WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRIN-
GEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. ORCAM DOES
NOT WARRANT THAT THE PRODUCT WILL BE ERROR-FREE
OR “BUG”-FREE, WILL OPERATE WITHOUT INTERRUPTION,
THAT ANY IMAGES OR SOUNDS PRODUCED BY THE PRO-
DUCT WILL BE ACCURATE OR THAT THE OPERATION OF
THE PRODUCT WILL BE SECURE AND HEREBY DISCLAIMS
ANY AND ALL LIABILITY ON ACCOUNT THEREOF. THIS SEC-
TION SHALL BE ENFORCEABLE TO THE FULLEST EXTENT
ALLOWED BY APPLICABLE LAW.
Refund Policy.
You can return your undamaged device for a refund within
the period required by local law. Returns may be subject to
a re-stocking fee. Training fees are non-refundable. Please
contact your local representative or OrCam Support to
initiate a return process.
FCC Warning.
This device complies with part 15 of the FCC Rules. Opera-
tion is subject to the following two conditions: (1) This device
my not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
Modications not expressly approved by the manufacturer