Corporation Video Game Keyboard User Manual
Service Territory Qualifiers
Phase I: Territory Planning 4-21
Service Item Service Request Not currently used in 11.5.8 and
prior
Service Request
Language
Service Request Language Field on SR Form.
Support Site Service Request Support Site on SR Form. Derived
from JTF Tables.
VIP Customers Service Request Not currently used by SR
Account Code Account Customer Name + Address of
customer on a SR or Task
Area Code Account Same from address of customer on
a SR or Task
City Account Same from address of customer on
a SR or Task
Country Account Same from address of customer on
a SR or Task
County Account Same from address of customer on
a SR or Task
Customer Name Account Organization
Customer Name
Range
Account Organization
Number of
Employees
Account Total Employees of customer
Postal Code Account Same from address of customer on
a SR or Task
Province Account Same from address of customer on
a SR or Task
State Account Same from address of customer on
a SR or Task
Task Priority Task Task Priority of task
Task Status Task Task Status of task
Task Type Task Task Type of task
Table 4–3 Sales Qualifiers
Transaction
Type Territory Qualifier Mapping to Oracle Service