Corporation TV Cables User Manual

Configuring the Connector 3-1

Configuring the Connector

This chapter explains how to perform tasks directly or indirectly related to configuring

the connector, and also discusses the post-configuration task of navigating between the

Enterprise Manager and HP Service Manager consoles. The following topics are

discussed:

■ Configuring the Connector

■ Configuring the HP Service Manager Web Console

■ Testing the Connector

■ Working with Ticket Templates

■ Navigating Between Enterprise Manager and HP Service Manager

3.1 Configuring the Connector

To configure the connector:

1. As Super Administrator, from Enterprise Manager Grid Control, click Setup.

The Overview of Setup page appears.

2. Click Management Connectors in the left pane.

The Management Connectors page appears. The row for the ticketing connector

should appear in this page as shown in

Figure 2–1.

3. Click the Configure icon for the connector that you just registered.

The General tab of the Configure Management Connector page appears

(

Figure 3–1).