User Guide

All Shared Services log files are located in <Hyperion_home> \logs\SharedServices9.
User Directory Error Codes
Most LDAP-enabled user directories use a standard set of error codes. These error codes and
their description are available at the following Web site:
http://www.directory-info.com/LDAP/LDAPErrorCodes.html.
Error codes specific to MSAD are explained at the following Web site:
http://
msdn.microsoft.com/library/en-us/debug/base/system_error_codes.asp
Troubleshooting Tools and Utilities
● “CSSSpy” on page 134
● “WebDAV Browser” on page 134
CSSSpy
CSSSpy is used to validate connections to external user directories and user login. It can also be
used to retrieve user role information and to assess performance. CSSSpy can connect to any
user directory and authenticate a user and perform various Shared Services calls, bypassing
Hyperion products.
CSSSpy is deployed with Shared Services. To launch CSSSpy, use the following URL:
http://< HSS_hostname >: <port> /interop/cssSpy; for example, http://myServer:
58080/interop/cssSpy
where myServer indicates the DNS name of the Shared Services host
machine.
WebDAV Browser
The WebDAV browser helps to view and validate the meta data contained in .product
and .instance files, which are created when an application is registered with Shared Services.
Use the WebDAV browser to diagnose:
● A failed product registration
● A failed application launch from Shared Services
The WebDAV browser is a part of Shared Services installation. To launch WebDAV browser,
use the following URL:
http://< HSS_hostname >: <port> /interop/content; for example, http://myServer:
58080/interop/content
where myServer indicates the DNS name of the Shared Services
host machine.
Use Shared Services Administrator credentials to log on to the WebDAV browser.
134
Troubleshooting