User's Manual

Troubleshooting Using the User Migration Utility
G-32 Oracle Database Advanced Security Administrator's Guide
Resolving Error Messages Displayed for Phase Two
Most of the error messages that you encounter while running this utility occur in
phase one. After phase one has completed successfully, and while phase two is
running, the following error may occur:
Database object missing : : TABLE = ORCL_GLOBAL_USR_MIGRATION_
DATA
Cause: The utility cannot find the interface table.
Action: Perform one of the following options:
■ Run phase one of the utility to create the interface table.
■ Check to ensure that the user who is specified in the DBADMIN parameter is
the same user who was specified for that parameter for phase one.
Common User Migration Utility Log Messages
Typically, log messages are written to the log file for each user who is migrated,
whether the user was migrated successfully or not. The following sections describe
these messages and explain how to resolve the errors:
Common Log Messages for Phase One
While the utility is running phase one of the migration, messages that indicate a
user's information has not been successfully populated in the interface table may be
written to the log file. After the utility completes phase one, review the log file to
check for the following messages:
■ Multiple entries found : : < nickname_attribute > = < username >
■ No entry found : : < nickname_attribute > = < username > : : Entry found : DN
= < dn >
Multiple entries found : : < nickname_attribute > = < username >
Cause: The nickname attribute matches multiple users or the user matches
with multiple nickname attributes.
Action: Resolve the multiple matches and run the utility again for the users
whose log file entry displayed this message.
No entry found : : < nickname_attribute > = < username > : : Entry found : DN = <
dn >
Cause: No entry was found for the nickname matching, but an entry already
exists for the DN in the directory.