User's Manual

Troubleshooting Entrust In Oracle Advanced Security
F-18 Oracle Database Advanced Security Administrator's Guide
Checklist for Entrust Installations on Windows
The following checklist items apply only to Entrust installations on the Windows
platform.
1. Ensure that you are logged into Entrust Entelligence Desktop Manager and
retry.
2. Choose Windows > Control Panel > Services to confirm that the Entrust Login
Interface service has started and is running.
3. Confirm that the Entrust initialization file location is specified in the SSL_
ENTRUST_INI_FILE parameter of the sqlnet.ora file. However, if you
choose not to specify the location there, then the Entrust initialization file must
reside in c:\WINNT.
4. Ensure that you are not running Entrust Entelligence Desktop Manager if your
database is running on a Microsoft platform. If this is the case, then only the
.ual file, which enables unattended login, is required.
5. Confirm that Entrust Authority, as specified in the Entrust Initialization file, is
accessible and running.
6. Confirm that the profile password is correctly entered.
7. If an Oracle database server fails to log in to Entrust, confirm that the
unattended login credential file (.ual) is generated using a valid password.
Also, confirm that the versions for Entrust Server Login toolkit and Entrust
IPSEC Negotiator toolkit match (that is, that the IPSec Toolkit 6.0 works with
Server Login Toolkit 6.0).
8. Ensure that the Entrust initialization file has the following entry in the first
section, Entrust Settings:
IdentityLibrary = location
where location is the location of libidapi.so, including the file name.
See Also: Step 4 of "Configuring Entrust on a Windows Server"
on page F-11 for information about creating a .ual file with the
Entrust binder command.