Computer Accessories User Manual

Contact Center Anywhere Installation Guide Version 8.1

Configuring the Web Server

■ Deploying CCA Web Applications on WebLogic 8.1 SP5

To update the system configuration key

Open the Key Configuration page in a web browser by URL: http://server_name/TAW/

configuration.jsp.

2 At the Configuration page, edit the following options:

■ Remote DB enabled - Disable this option by removing the checkmark.

■ Source - Select Sql Server if your are using Ms SQL Server or select Oracle if your database

server is Oracle 9i.

■ Hostname - Set this option to the name of the DB server or IP address.

■ Schema: This field is only displayed if you select Oracle option in previous Source field. Put

the name of the database schema.

■ Username: name of the DB user.

■ Password: password of the DB user.

■ Bus IP address: IP Address of the server where TCPIPBus is running.

■ Bus Backup IP address: IP Address of the server where secondary TCPIPBus is running. You

can leave it blank if you have only one TCPIPBus running.

■ Application Storage URL: http://server_name/TAW/Storage

■ Log level, Number of Logs, Log Files Maximum Size: Leave these fields as default values.

■ Application Password and Application Key: The password and application key are provided

with the CCA product.

3 Click OK to apply the configuration key.

4 Restart OAS 10g instance.

Deploying CCA Web Applications on

WebLogic 8.1 SP5

This section describes how to deploy CCA web applications on a WebLogic 8.1 web server. It covers

the following topics:

■ Creating a New Server Domain

■ Installing WebLogic as a Windows Service

■ Deploying CCA web applications on WebLogic

■ Configuring listening port of WebLogic domain server and creating domain login user

■ Configuring the JDBC Connection Pool

■ Deploying the TAW Application

■ Deploying the CCA Application

■ Deploying the Integration Application

■ Updating the System Configuration Key