Computer Accessories User Manual

Contact Center Anywhere Installation Guide Version 8.1

Configuring the Web Server

■ Deploying CCA Web Applications on Oracle 10g Application

Server (OAS 10g)

Deploying the TAW Application

Complete the steps in the following procedure to deploy the TAW application.

To deploy TAW

Copy the TAW.war file in the CCA installation package to the OAS 10g server. For example,

C:\CCA\TAW.war.

2 Edit the web.xml file in TAW.war\WEB-INF directory (you may need an unzip tool to access this

file). Change values of context parameters listed in Table 1 2 :

3 From the OAS 10g Instance home page (tab Applications), click Deploy to deploy a new web

application.

4 From the Deploy: Select Archive page, select option "Archive is already present on the server

where Application Server Control is running" and input the absolute path to TAW.war in OAS

10gserver. For example, C:\CCA\TAW.war. For deployment plan, use the default selection.

5 From the Deploy: Application attributes page, complete following fields and click Next.

■ Application name: TAW

■ Parent Application: default

■ Bind Web Module to Site: default website

Table 12. Context Parameters To Be Modified in TAW Web.xml File

Context Parameter Name Parameter Value

applicationPath path to the location of TAW directory. For example,

C:\bea\user_projects\domains\mydomain\applications\TAW.

URLstoragePath URL that clients will use to download files from their session.

Typically it is the URL to Storage directory under TAW directory.

For example, http://server_name/TAW/Storage

busConnection Host name or IP address of the server that TCPIPBus is running.

busConnectionBackup Host name or IP address of the server that secondary TCPIPBus

is running. This can be left blank if you only have one TCPIPBus

running.

databaseDatasource The name of the data source you created in previous

section.

databaseUser The user name of the WebLogic domain user. For example, cc81.

databasePassword The password of the WebLogic domain user. For example, cc81.

reportServerUrl http://server_name/TAW

isReportServer true

logPath Location where log files will be created. For example,

C:\bea\user_projects\domains\mydomain\applications\TAW

\WEB-INF\logs\ccanywhere.log