Operation Manual

12
7. Common fault finding
Please be aware that in the event of your stove not performing properly, you should always
consult your installer first or a qualified professional. Below is a list of potential problems
and possible causes:
Problem
Possible cause
Starting problems
Burning does not start
Bad quality or wet wood
Too thick wood log
Insufficient primary air
Cold flue pipe
Fire gets choked
Insufficient draft
Obstructed chimney or pipes, butterfly throttle is closed
Burning problems
Too slow fire progression
Bad quality or wet wood
Insufficient primary air
Insufficient draft, low pressure
No ember layer produced
Too thick wood or log
Improper placement of the wood
Fire extinguishes
Too strong or too weak draught
Too brisk flame – not possible
to regulate
Too much combustion air
Too small wood pieces
Ashpan not properly closded
Ash build up behind the ashpan
Ashpan sealing rope needs replacing
Sooting
Bad quality or wet wood
Cold flue pipe
Slow burning for longer period
Too long chimney section in cold zone
Chimney fire
Extensive sooting of flue pipe
Insufficient heating
Fresh or too wet wood
Too strong air flow
Improper firebox installation
Stove smoking
Wet or soft wood
Flue pipe obstructed
Flue damper is closed
Operating of closed firebox with door in open position
Contaminated flame baffle and/or connecting pipes
Chimney not according to requirement
Effect of the wind to the top opening
Insufficient air exchange in the room or interference
from mechanical ventilation interferes (such as kitchen
extractor)
Extensively contaminated glass
window
Bad quality or wet wood
Not suitable or prohibited fuel
Excessive slow burning