User Manual

OPL-2724 SS08057
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20
18. Product Specification Changes
Any changes to the product specifications stated in this manual shall be discussed in advance.
19. Warranty
19-1. Warranty Period
Optoelectronics Co., Ltd. (hereinafter ‘Optoelectronics’) warrants that this product is free of defects
and malfunctions for a period of 12 (twelve) months beginning on the last day of the month in which it
is shipped. Optoelectronics will repair product defects or malfunctions that arise in the course of
normal usage during the twelve-month warranty period free of charge.
Any repair or replacement of the product after the foregoing warranty period will be charged at regular
rates.
Repair or replacement of the product due to defects or malfunctions that arise as a result of customer
mishandling will be charged at regular rates, even during the foregoing warranty period.
19-2. Delivery Method
Products for maintenance or repair shall be sent back to Optoelectronics. The sender is responsible
for all shipping costs.
19-3. Repair Timeframe
Repaired products will be sent back to the customer within 20 (twenty) days of acceptance by
Optoelectronics.
Expedited repairs may be available, subject to terms agreed upon by Optoelectronics and the
customer.
19-4. Maintenance Period
The maintenance period of this product is 5 (five) years after its shipment.
Optoelectronics may discontinue maintenance of this product during the 5 (five)-year maintenance
period if a satisfactory replacement product or alternative maintenance solution is agreed to.
19-5. Other
Any additional warranty issues must be discussed with Optoelectronics on a case-by-case basis.