User Manual

GlobeTrotter Express 7.2 User Guide
Paul_Hardwick Page 8 1/19/2007
Appendix A: Limited Warranty
HARDWARE: Option warrants its products to be free from defects in workmanship and materials, under
normal use and service, for one year. If a product does not operate as warranted during the applicable
warranty period, Option shall, at its option and expense, repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item. All products replaced will become
property of Option. Replacement products may be new or reconditioned. Option shall not be responsible for
any software, firmware, information or memory data of Customer contained in, stored on, or integrated
with any products returned to Option pursuant to any warranty.
SOFTWARE: Option warrants that the software programs licensed from it will perform in substantial
conformance to the program specifications therefore for a period of ninety (90) days from the date of
purchase from Option or its Authorized Reseller. Option warrants the magnetic media containing software
against failure during the warranty period. No updates are provided. Option’s sole responsibility hereunder
shall be (at
Option’s discretion) to replace any defective media with software, which substantially conforms to
Option’s applicable published specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. Option makes no warranty that its
products will work in combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error-free, or that
all defects in the products will be corrected. For any third-party products listed in the Option software
product documentation or specifications as being compatible, Option will make reasonable efforts to
provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third
party’s product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied by a copy of the dated proof a
purchase, to Option’s Corporate Service Center or to an Authorized Option Reseller during the applicable
warranty period. Standard warranty service for software products may be obtained by calling Option’s
Corporate Service Center or an Authorized Reseller, within the warranty period. Products returned to
Option’ Corporate
Service Center must be pre-authorized by Option with a Return Material Authorization (RMA) number
marked on the outside of the package, and sent prepared, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at his own expense, not later that
thirty (30) days after receipt by Option.
WARRANTIES EXCLUSIVE: if an Option product does not operate as warranted
above, customer’s sole remedy shall be repair or replacement, at Option’s option. The foregoing warranties
and remedies are exclusive and are in lieu of all other warranties, express or implied, either in fact or by
operation of law, statutory or otherwise, including warranties of merchantability and fitness for a particular
purpose, Option neither assumes nor authorizes any person to assume for it any other liability in connection
with the sale, installation, maintenance or use of its products. Option shall not be liable under this warranty
if its testing and examination disclose that the alleged defect in the product does not exist or was caused by
Customer’s or any third person’s misuse, neglect, improper installation or testing, unauthorized attempts to
repair, or any other cause beyond the
range of intended use, or by accident, fire or other hazard.
LIMITATION OF LIABILITY: in no event, whether based in contract or tort (including negligence)
shall Option be liable for incidental, consequential, indirect, special or punitive damages of any kind, or for
loss of revenue, loss of business, or other financial loss arising out of or in connection with the sale,
installation, maintenance, use, performance, failure, or interruption of its products, even if Option or its
Authorized Reseller has been advised of the possibility of such damages.