User's Manual
Important Digital Voice
Information
Digital Voice as a Voice Over Internet
Protocol (VoIP) service diers from regular
wireline telephone service. Digital Voice
will not work in the event of an electrical or
broadband outage. A broadband connec-
tion is required for service. Digital Voice
calls travel over the Internet. Network
congestion or use of data services at the
same time may aect sound quality. Digital
Voice 911diers from wireline 911 service.
You must maintain an alternate device for
reaching emergency assistance. An
accurate service address is required to
route your 911 calls to the appropriate
emergency call center if you dial 9-1-1. You
must update your address if you use Digital
Voice from a new location. Digital Voice will
provide service only in areas where it can
direct a 911 call to the appropriate
emergency response center in a manner
consistent with applicable law. If Digital
Voice cannot provide 911 service in an
area, service will be disconnected. Digital
Voice may not support certain types of
home security systems, satellite television
systems and other electronic devices.
Digital Voice may not work behind some
rewalls. Digital Voice does not provide
operator services. Not all area codes are
available. If the area code you select for
your primary Digital Voice telephone
number is dierent from the area code that
normally corresponds to your service
address, then people making calls to you
from within your normal local calling area
could be charged long distance rates. Addi-
tional terms and conditions apply.
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