Owner's Manual
61
Troubleshooting
—Continued
Symptom Possible cause Remedy
Recording
Sound can be heard from
the speakers, but it cannot
be recorded?
From the VIDEO 1 OUT, you’re trying to
record the signal being fed into the VIDEO
1 IN, or from the TAPE OUT, you’re trying
to record the signal being fed into the TAPE
IN.
To prevent signal loops and damage to the
HT-R820THX, input signals are not fed
through to outputs with the same name (e.g.,
TAPE IN/OUT or VIDEO 1 IN/OUT).
You’re playing Dolby Digital or DTS source
material.
You cannot record from an AV component
that is connected digitally.
Although you cannot record Dolby Digital
or DTS surround channels, you can record
the left and right channels by connecting the
source AV component’s analog left and right
outputs to a pair of analog inputs on the
HT-R820THX.
The wrong input source is selected on your
recorder.
Select the correct input source. See your
recorder’s manual for more information.
Can’t record the surround-
sound effects produced by
the listening modes?
This is normal. The surround-sound effects
produced by the listening modes cannot be
recorded.
Others
The Late Night function
doesn’t work?
The Late Night function only works with
Dolby Digital.
“ DIGITAL” appears on the display when
using a Dolby Digital source.
The multichannel DVD
input doesn’t work?
The multichannel input is not selected.
Press the [MULTI CH] button to select the
multichannel input (page 35).
The AV component is not properly con-
nected.
Connect the AV component’s 5.1-channel
outputs to the HT-R820THX’s DVD IN
FRONT, SURR, CENTER, and SUB-
WOOFER sockets (page 26).
The listening mode
changes to Stereo when
headphones are
connected?
This is normal. When you connect a pair of
headphones, the Stereo listening mode is
selected automatically.
The speaker volume can-
not be set as required?
When the speaker level is adjusted in the
setup menus, the maximum possible volume
setting may change.
The speaker distance can-
not be set as required?
In some cases, corrected values suitable for
home theater use may be set automatically.
• The HT-R820THX contains a microcomputer for signal processing and control functions. In very rare situations,
severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even
that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back
in again. That should fix it.
•To reset the HT-R820THX to its factory defaults, turn it on and, while holding down the [VIDEO 1] button, press
the [STANDBY/ON] button. “Clear” will appear on the display and the HT-R820THX will enter Standby mode.
• Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit’s
malfunction. Before you record important data, make sure that the material will be recorded correctly.
HT-S870_En.book Page 61 Monday, September 13, 2004 5:15 PM