Warranty
new or refurbished parts that meet or exceed ONKYO specifications for new parts. ONKYO, at
its sole discretion, may replace a product, with a refurbished or reconditioned unit having
comparable features and a limited consumer warranty.
EXCLUSIONS:
IF YOU PURCHASE AN ONKYO PRODUCT FROM AN UNAUTHORIZED DEALER,
YOUR ONKYO WARRANTY WILL NOT BE VALID, please use our authorized dealer
locator.
This Warranty does not apply with respect to the following:
1. Defects or damage caused by accident, fire/smoke, flood/water damage, power surge (or
related electrical abnormalities), lightning or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence, accident, unauthorized product
modification or service, or failure to observe the instructions contained in the manual furnished
at the time of original purchase.
3. Deterioration/failure due to corrosive atmosphere, including but not limited to; smoke, high
humidity or extreme temperature.
4. Damage caused during shipment or handling.
5. Products purchased from anyone other than Onkyo or an Independent Onkyo Authorized
Dealer. If you are uncertain as to whether a dealer is authorized, please contact Onkyo's
Customer Relations Department or check the Dealer and Service Locator.
6. Products that have had their serial numbers altered or removed.
7. Products purchased in "AS IS" condition or noted as "DEMO", "DISPLAY", "OPEN BOX", or
"CLEARANCE".
8. Products that have been altered or repaired by anyone other than Onkyo or an Onkyo
authorized service station in a manner that has affected their performance, stability or
reliability.
9. Accessories attached to or to be used with Onkyo products, such as antennas, batteries, cables,
etc.
10. Any product attached to or used with the ONKYO Product.
11. Packing materials and cosmetic items.
12. Parts which have prescribed useful lives dependent upon the degree of their use, such as styli,
cassette heads, idler wheels, etc.
13. Installation and removal of Onkyo products, setup, adjustments or signal reception issues.
14. Maintenance, cleaning or periodic check-ups.
15. Adjustments or alterations required for compatibility with conditions pertaining to foreign
countries.
OBTAINING WARRANTY SERVICE:
To obtain warranty service, take or ship your ONKYO product to an ONKYO Authorized
Independent Service Center, together with a note describing your complaint and your copy of the
dated purchase receipt. Repairs are not performed at our headquarters; all repairs must be
performed by our ONKYO Authorized Independent Service Centers. For a list of ONKYO
Authorized Independent Service Centers please go to; www.onkyousa.com, under, Support.