Operation Manual

93
Troubleshooting your system
8
What it means
One of the following may
apply:
• Not enough blood or
control solution was
applied or more was added
after the meter began to
count down.
• The test strip may have been damaged or moved
during testing.
• The sample was improperly applied.
• There may be a problem with the meter.
What to do
Repeat the test with a new test strip; see page48 or
page63. If the error message appears again, contact
Customer Service. Contact OneTouch® Customer Care on
0800121200 (UK) or 1800535 676 (Ireland).
Yellow= 5mm Red=7mm margin
Yellow= 5mm Red=7mm margin
05983201A_OT_UPF_OB_mmolL_Inside_R2.indd 93 1/27/15 4:35 PM