Operation Manual

8
Troubleshooting
121
What it means
The meter has detected a
problem with the test strip.
Possible cause is that you did not
apply a control solution sample
to the test strip when prompted
by the meter.
What to do
Repeat the test with a new
test strip; see page59. If
the error message appears
again, contact Customer Care.
Contact OneTouch® Customer
Care on 0800121200 (UK)
or 1800535 676 (Ireland)
80062253 (Malta) or 800 9074
(Iceland).
Error 6
Perform
control solution
test again with
a new strip.