Operation Manual

8
Troubleshooting
118
What it means
The meter has detected a
problem with the test strip.
Possible cause is test strip
damage.
What to do
Repeat the test with a new
test strip; see page32 or
page59. If the error message
appears again, contact Customer
Care. Contact OneTouch®
Customer Care on 0800121200
(UK) or 1800535 676 (Ireland)
800 62253 (Malta) or 800 9074
(Iceland).
Error 4
Strip problem.
Retest with a
new strip.