Operation Manual

8
Troubleshooting
117
What it means
The sample was applied before
the meter was ready.
What to do
Repeat the test with a new test
strip. Apply a blood or control
solution sample only after
Apply Blood or Apply Control
Solution appears on the display.
If this message continues to
appear, contact Customer Care.
Contact OneTouch® Customer
Care on 0800121200 (UK)
or 1800535 676 (Ireland)
80062253 (Malta) or 800 9074
(Iceland).
Error 3
Meter was not
ready. Retest
with a new strip.