Operation Manual

112
8 Troubleshooting
The OneTouch Select® Plus Meter displays messages when
there are problems with the test strip, with the meter or
when your glucose levels are above 33.3mmol/L or below
1.1mmol/L. Improper use may cause an inaccurate result
without producing an error message.
NOTE: If the meter is on but does not operate (locks-up),
contact Customer Care. Contact OneTouch® Customer
Care on 0800121200 (UK) or 1800535 676 (Ireland)
80062253 (Malta) or 800 9074 (Iceland).
What it means
You may have a very low
blood glucose level (severe
hypoglycaemia), below
1.1mmol/L.
What to do
This may require immediate
treatment. Although this
message could be due to a
test error, it is safer to treat
first and then do another test.
Always treat according to
your healthcare professional's
recommendations.
EXTREME
LOW GLUCOSE
1.1 mmol/L)
(below
Warning
Treat low