User's Manual
16
OnePlus Mobile Warranty Informaon
OnePlus phones purchased on oneplus.net come with a limited warranty of 1 year starting from the date of
delivery. Some OnePlus accessory products carry different warranty periods due to the nature of the product’s
design,manufactureorexpecteduse.Unlessotherwisespecied,thiswarrantycoversthehardwarecomponents
of the Product as originally supplied and does not cover, or partially covers software, consumable items, or
accessories even if packaged or sold together with the Product. The limited warranty only covers product defects
caused by workmanship or build materials. To make a claim, present your original Proof of Purchase (invoice),
model and serial number of the product, and photo evidence of the product’s defects to OnePlus Customer
Service at oneplus.net/support.ShippingwillbecoveredbyOnePlusduringtherstyear;shippinginthesecond
year is not covered by this warranty. Any repair and replacement service covered by warranty will be free within
therstyear.OnePlusmayuserebuilt,reconditionedornewpartsandcomponentswhenrepairinganyproduct.
Alternatively, we may replace the defective product entirely with a rebuilt, reconditioned or new OnePlus product.
The limited warranty does not cover:
I. Defects or damage resulting from accidents, neglect, misuse, or abnormal use; abnormal conditions or improper
storage; exposure to liquid, moisture, dampness, sand or dirt; unusual physical, electrical or electromechanical stress.