User's Manual

50 - English
PROBLEM POSSIBLE CAUSE SOLUTION
All of the console buttons are
blinking continuously
DC voltage below 24V.
DC voltage exceeds 40 volts
Disconnect the unit from the power supply.
Wait several minutes before reconnecting. If
problem persists, contact customer service.
Disconnect the unit from the power supply.
Wait several minutes before reconnecting. If
problem persists, contact customer service.
When setting or testing travel
limits, a buzzer sounds and the
UP button in the console blinks
continuously
Safety sensor (receiver) can’t be
detected.
Inspect sensor wires for damage and
ensure they are installed correctly. Reset
travel limits.
When setting or testing travel
limits, a buzzer sounds and the
DOWN button in the console
blinks continuously
Safety sensor (transmitter) can’t be
detected.
Disconnect the unit from the power supply.
Inspect sensor wires for damage and ensure
they are installed correctly. Connect the
power supply and reset travel limits.
When testing travel limits, a buzzer
sounds and all console buttons
blink seven times.
A step for setting the travel limits was
not completed within two minutes.
Complete each step for setting the travel
limits within two minutes.
When testing travel limits, a buzzer
sounds twice and all console
buttons blink eleven times.
Safety sensors became misaligned
or obstructed during testing
Remove the obstruction or align the safety
sensors as described in the Installation
section.
When programming the outdoor
keypad, a buzzer sounds and all
console buttons blink seven times.
A step for programming the outdoor
keypad was not completed within
two minutes.
Complete each step for programming the
outdoor keypad within two minutes.
When programming a car remote,
a buzzer sounds and all console
buttons blink seven times.
A step for programming the car
remote was not completed within
two minutes.
Complete each step for programming the
car remote within two minutes.
During operation, the opener
struggles to raise or lower the door
and then stops. A buzzer sounds
continuously and the SET button
in the console blinks continuously.
Motor amperage has exceeded
8 amps.
Door spring (torsion spring and/or
extension spring) is damaged.
Door is too heavy, broken, or
stuck.
Unplug the unit. Have door spring or door
repaired or replaced by a qualified service
technician.
Unplug the unit. Have door spring repaired
or replaced by a qualified service technician.
Unplug the unit. Have door repaired or
replaced by a qualified service technician.
When a car remote, smart phone,
or keypad is used a buzzer sounds
and the UP and DOWN buttons
in the console blink continuously
The travel limits have been erased
or have not been set correctly.
Set the travel limits as described in the
Operation section.
Garage door begins to close then
stops and reverses. A buzzer
sounds five times and the garage
door opener’s LED lights blink
five times
The garage door opener hit an
object while it was closing.
Remove the object and continue operation.
TROUBLESHOOTING