Operation Manual

12 WWW.ONEFORALL.COM
Customer Service
If you still have questions about the operation of your ONE FOR ALL TV
remote and you could not find the answer(s) in the trouble shooting-
section, you may want to contact the customer service department for
assistance.
You may care to visit our internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions (FAQ)
- info about the ONE FOR ALL product range
Before contacting us, by E-mail, Fax or Phone, make sure you
have the required information available.
What do we need to know before you contact us:
1. That you have the URC-7510 ONE FOR ALL remote
2. The date of purchase (..../..../....)
3.
Television model information: (see example below)
Brand Model nr. Remote SET-UP
Model nr. CODE *
Sony KV-29X5D RM-883 1505 (example)
* To obtain the SET-UP CODE please follow
the blink back procedure on page 8.
Type/model numbers can often be found in your equipment
owners manual or on the factory plate behind the device.
Then Fax, E-mail or Dial us:
In the UK In Ireland
e-mail: ofahelp@uebv.com ofahelp@uebv.com
fax: +31 53 432 9816 fax: +31 53 432 9816
tel: 0808-1000306 ** tel: 1-800 553199 **
** Please note that you will be asked to enter a ”helpnumber”.
Your ”helpnumber” is 4810000.
In Australia In South Africa
e-mail: ofahelp@uebv.com ofahelp@uebv.com
fax: 03 9318 4778 fax: 011 298 2302
tel: 1-800 064472 tel: 011 298 2300
tel: 0860 100551
In New Zealand
e-mail:ofahelp@uebv.com
fax: (06) 878 2760
tel: 0508 ONE 4 ALL (663 4 255)