User Manual

46
Troubleshooting
12
CHAPTER
of 50°F to 104°F (10°C to 40°C) and relative humidity range of
10% to 90%. Wait for the One Drop Meter and One Drop Test
Strips to reach the new temperature (usually 10-20 minutes)
before using the One Drop Meter or performing a test.
HIGH TEMPERATURE MESSAGE
The One Drop Meter is above its system operating tem-
perature range of 50°F to 104°F (10°C to 40°C).
ACTIONS: Move to an area with an ambient temperature
range of 50°F to 104°F (10°C to 40°C) and relative humidity
range of 10% to 90%. Wait for the One Drop Meter and One
Drop Test Strips to reach the new temperature (usually 10-20
minutes) before using the One Drop Meter or performing a
test.
Troubleshooting Situation #1 One Drop Meter does not
display the Apply Sample to Test Strip Animation after inserting a
One Drop Test Strip.
[1] CAUSE The One Drop Meter’s batteries have insufficient
power.
ACTION The One Drop Meter’s batteries must be changed
immediately. Sync the One Drop Meter with your supported
device to set the date and time.
[2] CAUSE The One Drop Test Strip has been inserted upside