User Manual
44
The One Drop Meter was unable to produce a result or
unusual One Drop Test Strip problems have occurred that
may be related to extreme conditions.
[1] This error may be caused by extremely high glucose. If you
are experiencing symptoms of hyperglycemia, contact your
healthcare professional immediately. If this error code persists
on retesting, call Customer Service or consult your healthcare
professional.
[2] Confirm that you are testing within the system operating
temperature range of 50°F to 104°F (10°C to 40°C) and operat-
ing relative humidity range of 10% to 90%.
Error 5
The One Drop Meter was unable to produce a reliable
result.
[1] This may be caused by a non-blood sample, or a combina-
tion of high glucose and other medical conditions.
[2] If this error code persists on retesting, call Customer Service
or consult your healthcare professional.
Error 6
The One Drop Test Strip has taken too long to generate a
signal.
[1] This may be caused by a combination of cold operating
temperature and high hematocrit levels. Retest in a warmer
location.