User Manual
Section 6 APPENDIX
Section 6
Error Messages and Corrective Actions
119
ZFV-C
User’s Manual
Error Messages and Corrective Actions
In the following instances, error messages are not displayed, but the ERROR and ERR
lmap turn ON.
Error Message Cause Countermeasure Page
HEAD IS NOT CON-
NECTED
The Sensor Head is not connected 
correctly.
Make sure that the Sensor Head is 
connected correctly.
p.51
NEIGHBOR UNIT IS 
NOT CONNECT 
The Amplifier Units are not coupled 
correctly.
Make sure that the Amplifier Units are 
connected correctly.
p.36
SYSTEM ERROR Failed to configure FPGA.
Failed to initialize LCD.
Failed to recognize Amplifier Unit.
Failed to load data from flash memory.
Faulty hardware operation
Faulty software operation
Faulty Amplifier Unit Contact your 
OMRON representative.
-
TEACHING FAILED  The workpiece is not projected cor-
rectly.
The teaching area is not set at the 
appropriate position.
Set the area so that the workpiece is 
projected in the field-of-view.
Make sure that the appropriate teach-
ing area is set.
p.47
COLOR EXTRAC-
TION FAILED
Teaching cannot be performed since 
no color pickup setting has been 
made.
Make color pickup setting (color), then 
perform teaching again.
p.61
p.152
p.158
DIFFERENT PASS 
NUMBER
The lock function cannot be cancelled 
because of an incorrect pass number.
Input the registered pass number. p.105
SYSTDATA ERROR Data saved to the instrument has 
been damaged.
The currently set system data is 
cleared. Set the system data again.
p.96
BANKDATA ERROR The current bank data has been dam-
aged.
The currently set bank data is cleared. 
Set the bank data again.
p.94
HEAD ERROR Failed to communicate with the sensor 
head.
Make sure that the sensor head is 
connected correctly. 
High-voltage lines and power lines 
must be wired separately from this 
product.
-
Cause Countermeasure Page
TRIG was input while ENABLE was OFF. Wait until ENABLE is turned ON and then input TRIG. p.42
Failed to teach from external device. Set the area so that the workpiece is projected in the field-
of-view.
Make sure that the appropriate teaching area is set.
Make sure that TRIG timing is appropriate in the workpiece 
move teaching mode.
p.47
p.42










