User Manual
    www.microscopenet.com 
9 
5  Troubleshooting Guide 
Problem 
Cause 
Solution 
Lamp does not light 
when switched on 
No electrical power   
Check power cord connection   
LED or power unit dead 
Contact seller for service   
Darkness at the 
periphery 
Revolving nosepiece not in click stop position 
Revolve the nosepiece to click-stop 
position by swinging the objective 
correctly into the optical path 
Uneven brightness 
in the field of view 
The diffusion filter is not in the light path 
Check the diffusion filter and make sure 
it’s in the light path 
Insufficient 
brightness 
Diffusion filter used when using 100X objective 
Swing out the diffusion filter when using 
100X objective 
Dirt or dust on the 
view 
Dirt or dust on the lens eyepiece, condenser, 
objective, collector lens or specimen 
Clean the lens with a lens cleaning 
paper 
Dirt or dust on the specimen 
Clean the specimen 
Poor image quality 
or not able to get 
focused image 
No slide cover attached to the slide 
Attach a 0.17mm slide cover 
Slide cover is too thick or thin 
Use a slide cover of the appropriate 
thickness (0.17mm) 
Slide may be upside down (specimen at the 
bottom) 
Turn slide over so the cover-glass 
faces up 
Diopter adjustment is not set properly 
Readjust the diopter settings 
Immersion oil is on a dry objective (especially 
the 40X) 
Check the objectives, clean if 
necessary 
No immersion oil used with 100X objective 
Use immersion oil 
Air bubbles in immersion oil 
Remove bubbles 
Specimen rises from stage surface 
Secure the specimen in the slide holder 
Condenser aperture is closed or open too much 
Open or close properly 
Condenser is positioned too low or too high 
Move condenser upper or lower 
Lamp intensity is too high or low 
Adjust the light intensity by rotating the 
intensity control dial 
Image is black 
screen through 
camera 
No enough lighting or driver not installed 
properly 
Check the camera manual 
Image is totally 
white through 
camera   
The light is too bright 
Manually adjust the exposure in the 
software. See manual for details. 










