Digital Color Printer Olivetti d-Color P20W/P26W User Guide
PUBLICATION ISSUED BY: Olivetti S.p.A. Gruppo Telecom Italia Via Jervis, 77 - 10015 Ivrea (ITALY) www.olivetti.com Copyright © 2006, Olivetti All rights reserved September 2006 The mark affixed to the product certifies that the product satisfies the basic quality requirements. The manufacturer reserves the right to carry out modifications to the product described in this manual at any time and without any notice. ENERGY STAR is a U.S. registered mark.
PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
DIRECTIVE 2002/96/CE ON THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS 1. FOR COUNTRIES IN THE EUROPEAN UNION (EU) The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately. The dumping of these devices at unequipped and unauthorized places may have hazardous effects on health and the environment. Offenders will be subjected to the penalties and measures laid down by the law.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . 3 Directive 2002/96/CE . . . . . . . . . . . . . . . . . . . . . . 4 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Notes, Cautions and Warnings . . . . . . . . . . . . . . . . 6 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printer overview. . . . . . . . . . . . . . . . . . . . . . . . . .
Consumable order details . . Toner cartridge replacement Image drum replacement . . Replacing the belt unit . . . . Fuser replacement . . . . . . . Cleaning the LED head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 62 67 71 74 76 Installing upgrades . . . . . . . . . . . . . . . . . . . . . . Duplex unit . . . . . . . . . . . . . . .
INTRODUCTION Congratulations on buying this colour printer. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.
PRINTER OVERVIEW FRONT VIEW 1 8 7 2 7 6 5 4 3 1. Output stacker, face down. Standard printed copy delivery point. Holds up to 250 sheets at 80g/m². 2. Operator panel. Menu driven operator controls and LCD display panel. 4. Multi purpose tray (80g/m²). Used for feeding heavier paper stocks, envelopes and other special media. Also for manual feeding of single sheets when required. 5. ON/OFF switch. 6. Front cover release lever. 7. Multi-purpose tray release lever 8. Top cover release button. 3.
REAR VIEW This view shows the connection panel, the rear output stacker and the location of the optional duplex (two-sided printing) unit. 13 10 11 12 5 9 5. ON/OFF switch. 11. Network interface.* 9. AC power socket. 12. Duplex unit (when fitted). 10. USB interface. 13. Rear, face up, 100 sheet stacker. * The Network Interface has a protective “plug” which must be removed before connection can be made.
CHANGING THE DISPLAY LANGUAGE The default language used by your printer for display messages and for report printing is English. If required, this can be changed to: German Danish French Dutch Italian Turkish Spanish Portuguese Swedish Polish Russian Greek Finnish Czech Hungarian Norwegian See the information for changing the language setting contained in the readme.html file on the driver CD.
PAPER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g/m² paper designed for use in copiers and laser printers. Suitable types are: • Arjo Wiggins Conqueror Colour Solutions 90g/m²; • Colour Copy by Neusiedler.
CASSETTE TRAYS SIZE DIMENSIONS A6 (Tray 1 only) 105 x 148mm A5 148 x 210mm B5 182 x 257mm Executive 184.2 x 266.7mm A4 210 x 297mm Letter 215.9 x 279.4mm Legal 13in. 216 x 330mm Legal 13.5in. 216 x 343mm Legal 14in.
FACE DOWN STACKER The face down stacker on the top of the printer can hold up to 250 sheets of 80g/m² standard paper, and can handle paper stocks up to 176g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down). FACE UP STACKER The face up stacker at the rear of the printer should be opened and the tray extension pulled out when required for use. In this condition paper will exit via this path, regardless of driver settings.
LOADING PAPER CASSETTE TRAYS 1. Remove the paper tray from the printer. 2. Fan the paper to be loaded at the edges and in the middle to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again.
3. Load letter headed paper face down and top edge towards the front of the printer, as shown. 1 4. 2 Adjust the rear stopper (1) and paper guides (2) to the size of paper being used. To prevent paper jams: 5. • Do not leave space between the paper and the guides and rear stopper. • Do not overfill the paper tray. Capacity depends on the type of paper stock. • Do not load damaged paper. • Do not load paper of different sizes or types at the same time.
6. For face down printing, make sure the face up (rear) stacker (3) is closed (the paper exits from the top of the printer). Stacking capacity is approximately 250 sheets, depending on paper weight. 7. For face up printing, make sure the face up (rear) stacker (3) is open and the paper support (4) is extended. Paper is stacked in reverse order and tray capacity is approximately 100 sheets, depending on paper weight. 8. Always use the face up (rear) stacker for heavy paper (card stock etc.).
MULTI PURPOSE TRAY 1. Open the multi purpose tray (1). 2. Fold out the paper supports (2). 1 3 4 2 4 5 3. Press gently down on the paper platform (3) to ensure it is latched down. 4. Load the paper and adjust the paper guides (4) to the size of paper being used. • For single-sided printing on headed paper load the paper into the multi purpose tray with pre-printed side up and top edge into the printer.
5. • For two-sided (duplex) printing on headed paper load the paper with pre-printed side down and top edge away from the printer. (Optional duplex unit must be installed for this function.) • Envelopes should be loaded face up with top edge to the left and short edge into the printer. Do not select duplex printing on envelopes. • Do not exceed the paper capacity of about 50 sheets or 10 envelopes. Maximum stacking depth is 10mm.
PRINTER SETTINGS IN WINDOWS Your printer’s operator panel menus provide access to many options. The Windows printer driver also contains settings for many of these items. Where items in the printer driver are the same as those in the operator panel menus, and you print documents from Windows, the settings in the Windows printer driver will override those items in the operator panel menus. The illustrations in this chapter show Windows XP.
SETUP TAB When you click the Properties button from your application’s Print dialogue, the driver window opens to allow you to specify your printing preferences for the current document. 1. 1 2 3 4 5 Paper size should be the same as the page size of 6 your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer. 7 2.
JOB OPTIONS TAB 3 4 1 8 5 Draft Photo mode 6 2 7 1. The output resolution of the printed page can be set as follows. • The High Quality setting prints at 600 x 600dpi x 2 bit. This option requires the most printer memory and takes the longest to print. • The Fine/Detail setting prints at 1200 x 600dpi and is adequate for all but the most discerning applications. • The Normal setting prints at 600 x 600dpi and is suitable for mostdraft documents, where print quality is less critical. 2.
COLOUR TAB 1 2 4 3 5 1. Control over the colour output of your printer may be performed automatically, or for advanced control, by manual adjustment. The automatic setting will be appropriate in most cases. The other options in this window only become visible when you select a choice other than Auto. For greyscale printing, the printer runs at 24ppm and all pages are printed in black and white. 2. You can choose from a range of colour matching options, depending on the image source for your document.
SETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window directly from Windows, rather than from within an application program, a somewhat more extensive range of settings is provided. Changes made here will generally affect all documents you print from Windows applications, and will be remembered from one Windows session to the next. GENERAL TAB 1 2 3 1. This area lists some of the main features of your printer, including optional items, such as duplex (two-sided) printing. 2.
ADVANCED TAB 1 2 3 4 5 6 7 8 9 10 12 11 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly. 4.
7. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print. If a mismatch is detected, the document is held in the print queue and does not print until the printer setup is changed and the document restarted from the print queue. Mismatched documents in the queue will not prevent correctly matched documents from printing. 8.
DEVICE OPTIONS TAB In this window you can select which optional upgrades are installed on your printer. This is covered in more detail in the section in this guide about installing upgrades.
PRINTER SETTINGS IN MAC The information in this section is based on Mac OS X Tiger (10.4). Other versions such as Panther (10.3) and Jaguar(10.2) versions may appear slightly different, but the principles are the same. SETTING PRINTING OPTIONS You can choose your printer and select options for how you want your documents to print from the Print dialog box. To set your printer options: 1. Open the document you want to print. 2. To change the paper size or page orientation, select File > Page Setup.
select more options from the Copies & Pages menu. For a description of these options, see “Print options” on page 31. 7. Click the Print button. SETTING PRINTING OPTIONS - SAVING DRIVER SETTINGS You can save a set of printer driver options to use for future documents. 1. Open the document you want to print. 2. To change the paper size or page orientation, select File > Page Setup.
3. Select Save As Default from the Settings drop-down menu. 4. To save the current printer driver settings as a preset, select Save As from the Preset menu. 5. Enter a name for your preset and click OK. CHANGING THE DEFAULT PRINTER AND PAPER SIZE The following steps describe how to change your default printer and the paper size options. 1. Select Apple menu > System Preferences. 2. Click the Print & Fax icon. 3. Select your printer in the “Selected Printer in Print Dialog” drop-down menu. 4.
PAGE SETUP OPTIONS This section provides a discription of the page setup options available to you. Page setup options Page Attributes You can select “Save As Default” to use the current Page Setup settings as a standard for all documents. Format for Allows you to select your printer model before changing options such as Paper size and Orientation. Paper Size Select a paper size to match your document and the paper loaded in the printer. The paper margin is 4.2mm at all edges.
PRINT OPTIONS Copies & pages Copies This option allows you to enter the number of copies to print. If you select Collate, all pages of the document will print before the next copy prints. Pages You can select whether to print all pages of a document or just a section of it.
Layout Pages per sheet You can shrink multiple pages and print them on a single sheet of paper. For example, choosing 4-up will tile four of your document's pages across a single sheet of paper. You can control the order in which the documents are tiled and also choose to surround each document page with a border. Two-sided You cannot use the two sided printing options in this panel. Use the options in the Duplex panel instead.
Scheduler This option lets you choose whether to print your document immediately, or defer printing until later. You can also assign a priority to a print job. These features are useful if you are printing large documents that take a long time to print.
Paper handling Page order You can choose to print your document in the normal page order (1,2,3..) or reverse order (..3,2,1). Print This option allows you to choose whether to print only odd or even numbered pages. This is useful if you are using manual duplex for which you first print all odd pages, reinsert the paper in the printer and then print all even pages. Destination paper size Scale documents to fit on the size of paper in your printer.
ColorSync Color conversion For Color Conversion, Standard is the only option available for your printer model. Quartz Filter Choose a Quartz filter if you wish to apply a special effect to your print job, such as Sepia or Blue Tone. This is only available on Mac OS X 10.3 (Panther) or later versions.
Cover page Choosing a cover page may help you to identify your printed document in a large pile of paper. This is useful in a busy office with many people sharing the printer. Duplex If you have an optional duplex unit fitted to your printer, you can print on both sides of the paper. Long-Edge Binding prints pages that read like a normal book. Short-edge Binding prints pages that read like a notepad.
Paper source This option allows you to select the paper tray to use for your print job.
Print quality Print quality Use this option to selects the print resolution. The High Quality (Multilevel) setting produces the best graphic images, but these images can take longer to print. Photo Enhance Use Photo Enhance to significantly improve quality when printing images. The printer driver analyses any photographic images and processes them to improve the overall appearance. This setting cannot be used together with the "High Quality (Multilevel)" print quality setting.
Colour Colour mode COLOUR MODE DESCRIPTION Advanced Colour The driver selects the most appropriate color settings. Manual Allows you to manually adjust colour and black and white settings or select. Grayscale Convert all colors to shades of grey.
Color matching COLOUR DESCRIPTION Monitor (6500K) Perceptual Optimised for printing photos. Colors are printed with emphasis on saturation. Monitor (6500K) Vivid Optimised for printing photos, but with even more saturated colors. Monitor (9300K) Optimised for printing graphics from applications such as Microsoft Office. Colors are printed with emphasis on Lightness. Digital Camera Results will vary depending on the subject and conditions the image was taken.
PRINTER SETUP OPTIONS Printer options Media weight Select the thickness or type of paper in the printer. It is important to set this correctly as it affects the temperature at which the toner is fused to the paper. For example, if you are printing on normal A4 paper, do not select Labels or Transparency as this may cause toner smearing and paper jams.
Feed manually from Multipurpose Tray Select this option if you want the printer to wait until you press the ONLINE button when feeding from the Multipurpose Tray. This can be useful if printing on envelopes. Always create 100% black (K) toner Select this option if you want the printer to always use only black (K) toner when printing pure black (RGB = 0,0,0). This is effective even when Composite Black (CMYK) is selected in the colour options.
COLOUR PRINTING The printer drivers supplied with your printer provide several controls for changing the colour output. For general use the automatic settings will suffice, providing reasonable default settings that will produce good results for most documents. Many applications have their own colour settings, and these may override the settings in the printer driver. Please refer to the documentation for your software application for details on how that particular program’s colour management functions.
Viewing conditions A print can look very different under different lighting conditions. For example, the colours in a print may look different when viewed standing next to a sunlit window, compared to how they look under standard office fluorescent lighting. Printer driver colour settings The driver settings for manual colour can change the appearance of a print. There are several options available to help match the printed colours with those displayed on screen.
TIPS FOR PRINTING IN COLOUR The following guidelines may help you to achieve good colour output from your printer. PRINTING PHOTOGRAPHIC IMAGES Use the Monitor (6500k) Perceptual setting. If the colours look too dull, try the Monitor (6500k) Vivid or Digital Camera settings. PRINTING FROM OFFICE APPLICATIONS Use the Monitor (9300k) setting. This may help if you are having problems with specific colours from applications such as Microsoft Excel or Microsoft PowerPoint.
ACCESSING THE COLOUR MATCHING OPTIONS The colour matching options in the printer driver can be used to help match your printed colours to the ones displayed on your monitor or from some other source, such as a digital camera. To open colour matching options from the Windows Control Panel: 1. Open the Printers window (called “Printers and Faxes” in Windows XP). 2. Right-click the printer name and choose Properties. 3. Click the Printing Preferences button (1).
2. Choose the Natural colour setting and select from the following options: 1 b c d a 2 e (a) Monitor (6500k) Perceptual Optimised for printing photographs. Colours are printed with emphasis on saturation. (b) Monitor (6500k) Vivid Optimised for printing photographs, but with even more saturated colours than the Monitor (6500k) Perceptual setting. (c) Monitor (9300k) Optimised for printing graphics from applications such as Microsoft Office. Colours are printed with emphasis on Lightness.
MENU FUNCTIONS This sections lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window. It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Where applicable, factory default settings are shown in bold type in the following tables.
ITEM ACTION PRINT MENU MAP EXECUTE Prints complete menu listing with current settings shown. EXPLANATION NETWORK EXECUTE Prints Network configuration information. DEMO1 EXECUTE Prints demonstration page containing graphics and text in colour and monochrome.
PRINT MENU This menu provides adjustment of various print job related functions. ITEM SETTINGS EXPLANATION COPIES 1-999 Enter the number of copies of a document to be printed from 1 to 999. DUPLEX ON/OFF Turns the duplex (2-sided) printing function on or off if this feature is installed. PAPER FEED TRAY1 TRAY2 MP TRAY Selects the default tray for paper feed, Tray 1 (upper), Tray 2 (lower, if installed) or MP Tray (multi purpose tray).
ITEM SETTINGS EXPLANATION MONO-PRINT SPEED AUTO SPEED If the first page of a print job is black and white, the printer runs at 32ppm (pages per minute). When a colour page is detected the printer slows down to 20ppm (P20W) or 26ppm (P26W) for the rest of that job. NORMAL SPEED COLOR SPEED This setting operates in the same way as AUTO SPEED, except that the printer runs at 32ppm until a colour page is detected.
MEDIA MENU This menu provides adjustment to suit a wide range of print media. ITEM SETTINGS TRAY1 PAPERSIZE A4 / A5 / A6 / Selects the size of paper loaded in Tray 1 (upper tray if both trays B5 installed). For CUSTOM setting see LEGAL14 X-DIMENSION and Y-DIMENSION LEGAL13.5 later in this table.
ITEM SETTINGS EXPLANATION TRAY2 MEDIAWEIGHT LIGHT (6474g/m²) MEDIUM (7590g/m²) HEAVY (91176g/m²) Adjusts the printer for the weight of paper stock loaded in this tray (if installed). MPT PAPERSIZE LETTER EXECUTIVE LEGAL14 LEGAL13.5 LEGAL13 A4 / A5 / A6 / B5 CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENV DL ENVELOPE C5 ENVELOPE Selects the size of paper to be fed from the multi purpose tray. For CUSTOM setting see X-DIMENSION and Y-DIMENSION later in this table.
ITEM SETTINGS EXPLANATION Y-DIMENSION 148-297-1200 MILLIMETRE Selects the length of paper defined by the “Custom” settings referred to in the foregoing PAPER SIZE settings. Note that media of up to 1200mm in length can be fed from the multi purpose tray for banner printing.
COLOUR MENU The printer automatically adjusts colour balance and density at appropriate intervals, optimising the printed output for bright white paper viewed in natural daylight conditions. The items on this menu provide a means of changing the default settings for special or particularly difficult print jobs. Settings revert to their default values when the next print job is complete.
SYSTEM CONFIGURATION MENU This menu adjusts general printer settings to suit the way you prefer to work. ITEMS SETTINGS EXPLANATION POW SAVE TIME 5 15 30 60 240 Adjusts the idling time before the printer automatically switches into power saving mode. In this mode power consumption is reduced to a low level required to just keep the printer operating and ready to receive data. When a job is sent the printer will require a warm-up time of up to 1 minute before printing can begin.
USB MENU This menu controls the operation of the printer’s USB data interface. ITEM SETTINGS EXPLANATION SOFT RESET ENABLE / DISABLE Enables or disables the SOFT RESET command. SERIAL NUMBER ENABLE / DISABLE SPEED 12 / 480 Mps Selects the interface speed NETWORK MENU This menu controls the operation of the printer’s 10Base-T/ 100Base-TX network interface. ITEM SETTINGS EXPLANATION TCP/IP ENABLE / DISABLE Enables or disables this network protocol.
ITEM SETTINGS EXPLANATION FTP ENABLE / DEFAULT Enables or disables communication via FTP. SNMP ENABLE / DISABLE Enables or disables SNMP protocol. NETWORK SCALE NORMAL / SMALL Selects network size. HUB LINK SETTING AUTO Sets full or half duplex for NEGOTIATE communication via a network hub. 100BASE-TX FULL 100BASE-TX HALF 10BASE-T FULL 10BASE-T HALF MAINTENANCE MENU This menu provides access to various printer maintenance functions.
USAGE MENU This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them. ITEM EXPLANATION TRAYn PAGE COUNT The total number of pages fed from tray n. MPT PAGE COUNT The total number of pages fed from the multi purpose tray.
REPLACING CONSUMABLE ITEMS This section explains how to replace consumable items when due. As a guide, the life expectancy of these items is: > Toner: A4 PAGE COVERAGE (OF THIS COLOUR) Black Cyan Magenta Yellow 2.5% 5.
CONSUMABLE ORDER DETAILS ITEM LIFE ORDER NO.
TONER CARTRIDGE REPLACEMENT CAUTION! To avoid toner wastage and possible toner sensor errors, do not change the toner cartridge(s) until “TONER EMPTY” is displayed. The toner used in this printer is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black. Have a sheet of paper handy so that you have somewhere to place the used cartridge while you install the new one. Dispose of the old cartridge responsibly, inside the pack that the new one came in.
2. Note the positions of the four cartridges. 1 2 3 4 (a) 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Pull the coloured toner release lever (1) on the cartridge to be replaced fully towards the front of the printer.
3. Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the printer. 1 2 4. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture. 5. Remove the new cartridge from its box but leave its wrapping material in place for the moment. 6.
7. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. 8. Holding the cartridge by its top centre with the coloured lever to the right, lower it into the printer over the image drum unit from which the old cartridge was removed. 9. Insert the left end of the cartridge into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge down onto the image drum unit. 1 10.
rear of the printer. This will lock the cartridge into place and release toner into the image drum unit. 1 11. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
IMAGE DRUM REPLACEMENT Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. CAUTION! Static sensitive devices, handle with care. The printer contains four image drums: cyan, magenta, yellow and black. 1. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch. 2. Note the positions of the four cartridges. 1 2 3 4 1. Cyan cartridge 2.
3. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up and out of the printer. 4. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
6. Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the image drum cartridge. Place the cartridge on a piece of paper to avoid marking your furniture. 2 1 7. Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit. Pack the old cartridge inside the packaging material for disposal.
9. Push the coloured release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it. 1 10. Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end into their slots in the sides of the printer cavity. 11. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.
REPLACING THE BELT UNIT The belt unit is located under the four image drums. This unit requires replacement approximately every 60,000 pages. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the cover. 1. Press the cover release and open the printer’s top cover fully. WARNING! If the printer has been powered on, the fuser will be hot. This area is clearly labelled. Do not touch. 2. Note the positions of the four cartridges.
3. Lift each of the image drum units out of the printer and place them in a safe place away from direct sources of heat and light. CAUTION! The green image drum surface at the base of each cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light.
7. Lower the new belt unit into place, with the lifting bar at the front and the drive gear towards the rear of the printer. Locate the drive gear into the gear inside the printer by the rear left corner of the unit, and lower the belt unit flat inside the printer. 8. Turn the two fasteners (5) 90° to the right until they lock. This will secure the belt unit in place. 9.
FUSER REPLACEMENT The fuser is located inside the printer just behind the four image drum units. WARNING! If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch. A warning label clearly indicates the area. If in doubt, switch the printer off and wait at least 10 minutes for the fuser to cool before opening the printer cover.
5. Remove the new fuser from its packaging and remove the transit material. 6. Holding the new fuser by its handle, make sure that it is the correct way round. The retaining levers (2) should be fully upright, and the two locating lugs (3) should be towards you. 3 2 2 7. Lower the fuser into the printer, locating the two lugs (3) into their slots in the metal partition which separates the fuser area from the image drums. 8.
CLEANING THE LED HEAD Clean the LED head when printing does not come out clearly, has white lines or when text is blurred. 1. Switch off the printer and open the top cover. 2. Gently wipe the LED head surface with LED lens cleaner or soft tissue. CAUTION! Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur. 3. Close the top cover.
INSTALLING UPGRADES This section explains how to install optional equipment into your printer. This includes: > duplex (two-sided printing) unit; > additional RAM memory; > additional paper tray DUPLEX UNIT The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper and makes large documents even easier to handle.
5. 6. Print a menu map as follows: (a) Press the + button to access the Information Menu. (b) Press ENTER once for the menu map. (c) Press ENTER again to print the menu map. (d) When the menu map is printed, press ON LINE to exit the menu system. Examine the first page of the menu map. Near the top of the page, between the two horizontal lines, you will see the current printer configuration. This list should indicate that the duplex unit is now installed.
3. Lift the front cover latch and pull open the front cover. 4. Remove the screw (1) securing the right-hand side cover. 1 5. Lift the edge of the side cover slightly at the two points shown, and pull the cover away from the printer at the top. Lift the cover slightly to detach it from the printer. Place it safely to one side. 6. Carefully remove the new memory board from its wrapping. Try to handle the board only by its short edges, avoiding contact with any metal parts as far as possible.
7. Notice that the memory board has a small cutout in the edge connector, which is closer to one end than the other. 8. Identify the RAM expansion slot (1) in the printer. 2 1 2 9. If the RAM expansion slot already contains a memory upgrade board, that board will have to be removed before you can install the new one. To remove it, proceed as follows, otherwise skip to step 10. (a) Identify the locking clips (2) at each end of the RAM expansion slot (1).
10. Hold the new memory board by its short edges, so that the edge connector faces in towards the RAM expansion slot, and the small cutout is closer to the rear of the printer. 11. Gently push the board into the RAM expansion slot until it latches in and will not go any further. 12. Locate the three retaining clips at the bottom of the side cover into their rectangular holes near the bottom of the printer. 13.
ADDITIONAL PAPER TRAY 1. Switch the printer off and disconnect the AC power cable. 2. Place additional paper tray on desired location. 3. Observing safety rules for lifting and, using locating guides, place printer on top of the additional paper tray. 4. Re-connect the AC power cable and switch the printer ON.
ADJUSTING WINDOWS PRINTER DRIVERS Once your new upgrade has been installed, you may need to update the Windows printer driver so that the additional features are available to your Windows applications. Remember that if your printer is shared between users on different computers, the driver must be adjusted on each user’s machine. The illustrations shown here are for Windows XP. Other Windows versions may appear slightly different, but the principles are the same.
CLEARING PAPER JAMS Provided that you follow the recommendations in this guide on the use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply. Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the printer.
PAPER SENSOR ERROR CODES CODE # LOCATION CODE # LOCATION 370 Duplex unit * 382 Paper exit 371 Duplex unit * 383 Duplex unit * 372 Duplex unit * 390 MP Tray 373 Duplex unit * 391 Paper Tray 380 Paper feed 392 2nd Paper tray * 381 Paper path 400 Paper size * (if fitted). 1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw it fully out.
3. Note the positions of the four cartridges. 1 2 3 4 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge It will be necessary to remove the four image drums to gain access to the paper path. 4. Holding it by its top centre, lift the cyan image drum, complete with its toner cartridge, up and out of the printer.
5. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. 6. Repeat this removal procedure for each of the remaining image drum units. 7.
• To remove a sheet from the central area of the belt (2), carefully separate the sheet from the belt surface and withdraw the sheet. 4 3 2 1 • To remove a sheet just entering the fuser (3), separate the trailing edge of the sheet from the belt, push the fuser pressure release lever (4) towards the front and down to release the fuser’s grip on the sheet, and withdraw the sheet through the drum cavity area. Then allow the pressure release lever to rise again.
8. Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. 1 2 3 4 • 1. Cyan cartridge 2. Magenta cartridge 3. Yellow cartridge 4. Black cartridge Holding the complete assembly by its top centre, lower it into place in the printer, locating the pegs at each end into their slots in the sides of the printer cavity.
9. Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets. 10. Open the rear exit tray (5) and check for a sheet of paper in the rear path area (6). 6 5 • Pull out any sheets found in this area. • If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser.
12. Lift the front cover release and pull open the front cover. 13. Check inside the cover for sheets in this area and remove any that you find, then close the cover. 14. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack. When satisfied, replace the tray.
15. Finally, close the top cover and press down firmly at both sides so that the cover latches closed. When the jam has been cleared, if Jam Recovery is set to ON in the System Configuration Menu, the printer will attempt to reprint any pages lost due to paper jams.
SPECIFICATIONS ITEM SPECIFICATION Dimensions 435 x 563 x 339mm (W x D x H) without Duplex unit Weight 26Kg approx.
ITEM SPECIFICATION Paper capacity (depending on paper weight) Paper tray: 300 sheets approx. Manual feed: 100 sheets approx. Exit capacity (depending on paper weight) Face up: 100 sheets approx. Face down: 500 sheets approx. Print accuracy Start: ±2 mm Paper skew: ±1 mm/100 mm Image expansion/compression: ±1 mm/100 mm Optional additional paper tray: 530 Interfaces Universal Serial USB specification Version 2.0 Bus (USB) Connection: USB type B Cable: USB specification version2.
ITEM SPECIFICATION Print environment 30 to 73% RH @ 10 °C; 30 to 54% RH @ 32 °C 10 to 32 °C @ 30% RH; 10 to 27 °C @ 80% RH Colour 17 to 27 °C @ 50 to 0% RH 1. Exit method is limited by paper size, media weight and paper feed. Specifications subject to change without notice. All trademarks acknowledged.
INDEX A current usage state ................59 Advanced features enabling or disabling ..............25 Installing upgrades ....................77 Additional paper tray .............82 Duplex unit.............................77 Memory upgrade ....................78 B Belt how to replace .......................71 life expectancy .......................60 life remaining .........................59 Black printing glossy or matte ......................22 Booklet printing PCL emulation ......................
P Windows defaults ...................23 Page orientation setting in Windows .................21 Paper jam clearing ...........................84 jam codes...............................85 loading cassette trays ............14 loading letterhead ..................15 Paper jam codes ....................85 recommended types ..............11 size setting in Windows ..........20 supported sheet sizes ............12 tray selection in Windows ......20 weight selection in Windows ..20 weights and sizes .........
