Product Warranty
SLIM SERIES
RETURN POLICY & WARRANTY
Ship by UPS ; Damage proof Quadruple Packaging™
We accept major credit cards.
(Visa, Mastercard, American Express, and Paypal)
1 Year Full (Parts & Factory Labor) + 2 Year Limited (Factory Labor Only)
In case of a failure, we will send out parts with instructions for self repair.
(These expenses are covered by Full Warranty only) If the sign requires in-factory
servicing, shipping (both ways) will not be covered by our warranty.
7 Day Return Policy
If your product appears damaged during shipping, REJECT the package. If upon opening your
sign you nd a manufacturing defect, please notify us within 7 days upon receipt of the item
for a Full Refund.
*Returns for any reasons other than items damaged during shipping / manufacturing defects,
a 20% restocking fee and the original shipping costs will be deducted from the refund.
The customer will be responsible for return shipping.
This applies to products with free shipping oers as well.
30 Day Return Policy
After 7 days but before 30 days, a 20 % restocking fee and the original shipping costs will be
deducted from the refund. The customer will be responsible for return shipping.
This applies to products with free shipping oers as well.
SHIPPING
PAYMENT
WARRANTY
RETURNS
OLIVE
LED LIGHTING, INC.
www.OLIVELED.com 13-10 111th st. College Point , Ny 11356 OFFICE : (718) 746 - 0830 / (718) 746 - 0822 TECH : (718) 766 - 9096