OMEN-1F-202012

User Manual LR-1F
OMEN-1F-202012
10
8 Troubleshooting
Problem
Method
LiDAR fails to scan
 Verify whether the power supply is properly connected
 Verify whether the power voltage meets 12~32VDC

Please contact OLEI if the above conditions are normal.
LiDAR scan
produces no data
 Verify whether the network connection is normal
 Verify whether the IP settings on the data receiver are correct.
 Try to use third-party data scraping software to verify whether data could be
obtained normally
 Verify whether only one LiDAR software is enabled.
 Verify whether firewall of the data receiver is disabled or if there are other
security software or processes blocking data transmission.

Please contact OLEI if the above conditions are normal.
Table 6 Troubleshooting