LED Printer User Manual
Table Of Contents
- Contents
- Features
- Consumables
- Options
- Operating Your Printer
- Using the Front Operator Panel
- OKIPAGE 10e Front Operator Panel Reference
- OKIPAGE 10e Function Reference
- Changing the Menu Settings
- Using the Printer Menu Setup
- Resetting the Menu
- Using Power Save to Minimize Warm-up Time
- Printing the Menu
- Maintenance Menu
- Using Special Print Media
- Printing a Special Document
- Enhancing Print Quality
- Printing Envelopes
- Selecting Envelopes
- Printing Transparencies and Adhesive Labels
- Guidelines for Transparencies and Labels
- Using Recycled Print Media
- Printer Maintenance
- Replacing The Toner Cartridge
- Replacing the Image Drum Cartridge
- Cleaning the LED Array
- Printing a Cleaning Page
- Problem Solving
- Clearing Paper Jams
- Print Quality Problems
- Software Problems
- Hardware Problems
- Service and Support
- OKIDATA ONLINE
- Your Dealer
- The Okidata Customer Support Center
- Okidata Customer Service Representatives
- Purchasing Supplies
- Warranty Service
- OKIDATA SERVICE CENTERS
- Index
- Index
E-39
Your Dealer
Consult the store where you purchased your printer, or
call 1-800-OKIDATA for the location of the nearest
authorized Okidata service dealer. Have your ZIP code
ready.
• Proof of purchase is required for warranty work. Be
sure to retain your purchase documents.
• Prices and minimum charges may vary.
The Okidata Customer Support Center
For customer service, call 1-800-OKIDATA. The Okidata
Information System Automated Attendant is available
24 hours a day, 7 days a week. The system can provide
immediate assistance with:
• Basic printer operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Okidata Customer Service
Representatives
Agents are available 24 hours a day, 7 days a week.
Please be sure that you are calling from a telephone
close to your printer, so you can describe your problem
accurately. Our customer service representative are
trained on all current OKI products. They can answer
your questions regarding:
• Installation of your printer
• Determination of printer issues
• Consumer relations
• Availability and installation of printer drivers. (CSRs
are not trained to provide assistance with the use
of commercial software packages. Please consult
your software user’s manual for times and
availability of their support.)