Printer User Manual
Table Of Contents
- 6020e_4.pdf
- In This Section
- Chapter 1Introduction
- Overview
- Software Requirements
- Network Preparation
- Before You Start
- Overview of TCP/IP Configuration
- Chapter 2 Configuring the OkiLAN 6020e
- Choosing an IP Address
- Configuring the OkiLAN 6020e
- Assigning the IP Address
- Other Utilities
- Verifying Access to the OkiLAN 6020e
- Chapter 3 TCP/IP Configuration and Printing
- Overview
- Configuring for TCP/IP Network Printing
- Remote Print Queue Name
- Configuring a BSD-Style Print Queue
- Remote LPD Printing
- FTP Printing
- Timeout Checking
- Raw Port Printing
- Chapter 4 OkiNet for TCP/IP
- Overview
- System Requirements
- Running OkiNet for TCP/IP
- Configuring the OkiLAN 6020e Using OkiNet for TCP/IP
- Configuring TCP/IP Options
- EtherTalk Configuration Options
- Output Port Configuration Options
- SNMP Configuration Options
- Enabling/Disabling Protocols
- SNMP Trap Configuration
- Saving the Configuration
- Displaying OkiLAN 6020e Diagnostic Information
- Printing a Configuration Sheet
- Resetting the OkiLAN 6020e
- Restoring Factory Default Settings
- Creating Customized Views
- Modifying View Settings
- Permanently Defining SNMP Access Information
- Configuring the Discovery UDP Port Number
- Starting a Telnet Session
- Starting the BOOTP Server
- Chapter 5 Web Configuration
- Chapter 6 Telnet Configuration
- Overview
- Running a Telnet Session
- Appendix A Troubleshooting
- Main Status Indicator
- Restoring the OkiLAN 6020e to Factory Defaults
- Unable to Assign IP Address
- Hardware Error Messages
- Printing a Configuration Page
- Unable to Print
- Appendix B Application Considerations
- Overview
- Assigning the OkiLAN 6020e IP Address with BOOTP
- Configuring the OkiLAN 6020e IP Address with RARP
- Configuring HP-UX v8.07 for Printing with the OkiLAN 6020e
- Configuring HP-UX v9.xx for Printing with the OkiLAN 6020e
- Configuring HP-UX v10.xx for Printing with the OkiLAN 6020e
- Configuring SCO UNIX for Printing with the OkiLAN 6020e
- IBM's AIX ver. 3.x for Printing with the OkiLAN 6020e
- Configuring Solaris 2.x for Printing with the OkiLAN 6020e
- Configuring Sun-OS v4.1.x or Ultrix v4.2 for Printing with the OkiLAN 6020e
- Appendix C Internet Printing Protocol (IPP)
VI - 8
Section 6 - Appendix A - Troubleshooting
OKI OkiLAN 6020e User’s Guide
Appendix A
Troubleshooting
Before You Call
This appendix allows you to troubleshoot problems you
may have installing or using the EtherTalk protocol.
After trying these suggestions, if you are still having
difficulty, call Oki Data Customer Support at 1-800-
OKI-DATA (1-800-654-3282).
If you have trouble sending data to the printer through
your OkiLAN 6020e, check the following:
• Verify that the OkiLAN 6020e printer appears in the
Chooser
• Printer configuration
• Printer hardware
• OkiLAN 6020e configuration
• OkiLAN 6020e hardware
• Cabling and/or connectors
• Macintosh System version
• LaserWriter driver version
• Application software configuration
OkiLAN 6020e Does Not Appear in the
Macintosh Chooser
If the OkiLAN 6020e does not appear in the Chooser as
a LaserWriter device, check the following:
• Print a configuration sheet. Verify that the EtherTalk
protocol and port are enabled.
• Verify that the AppleTalk type is LaserWriter.
• Verify that the OkiLAN 6020e has passed self-test.
The status indicator should be solid green.
• Check the connections between the OkiLAN 6020e
and the Macintosh. When the OkiLAN 6020e does
not appear in the Chooser, it is often caused by a
cabling problem.
• Verify EtherTalk Phase 2 is selected in the Control
Panel.