Printer User Manual

IV - 54
Section 4 - Appendix A - Troubleshooting
OKI OkiLAN 6020e User’s Guide
Printing a Configuration Page
If the status indicator turns solid orange due to an error
and no configuration page is printed, your printer may
be configured for PostScript operation. If so, you must
re-configure your printer for standard ASCII mode so
that the configuration page can be printed.
If you do not know the configuration of the OkiLAN
6020e or you think the configuration has been changed,
use the following method for printing a configuration
page:
• With the network cable detached, attach the
OkiLAN 6020e to a printer and power cycle the
print server. When the OkiLAN 6020e powers up,
it will detect the detached network cable and print
a configuration sheet. If no configuration sheet is
printed and the indicator has turned green, check
the printer and verify it is ready to print. If you
are using boot protocols (RARP or BOOTP) to
assign the IP address, the IP address will be listed
as Using network protocol (0.0.0.0) on the
configuration page.
Unable to Print
LPR/LP
• If the indicator blinks green, the OkiLAN 6020e
is receiving data. If nothing is actually printing,
check the printer settings. For example, if you are
using a PostScript printer, verify the OkiLAN
6020e is also set to PostScript.
• Try pinging the OkiLAN 6020e by its IP address
(not the hostname). This will verify the unit is
functioning on the network.
• If the ping succeeds, try ftping a test file to the
print server. If the ping fails, you might have a
configuration problem with the OkiLAN 6020e
(the IP address or gateway address might be
incorrect, etc.).