5780_5980.
Document Title and Part Number OKIFAX 5780/5980 User’s Guide P/N 59336802 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it.
Contents Help and Helpful Hints ...................................... 11 Installation .......................................................... 39 Help Key .............................................................................. 12 Help List .............................................................................. 13 Function List ....................................................................... 13 Saving Money .....................................................................
Selecting Functions and Settings ....................... 53 Navigating the Function Menu ........................................... 54 Primary Menu Functions ..................................................... 54 Using the Help Key ............................................................. 55 Setting Features ................................................................... 55 Using Step Access ............................................................. 56 Using Speed Access ......................
Connecting to a PBX ........................................................... 77 Entering a PBX Dial Prefix ............................................... 78 Clearing the PBX Dial Prefix ............................................ 78 Programming Speed Dial Numbers ................. 79 Types of Speed Dials ........................................................... 79 One-Touch Speed Dials ..................................................... 80 2- or 3-Digit Speed Dials ................................
Canceling Messages Stored in Memory ......................... 107 Erasing Messages Received in Memory Without Printing Them ............................................................................. 107 Messages in Memory and Power Losses ......................... 108 Power Outage Report .................................................... 108 Dual Access ........................................................................ 109 What You Can Do While Making Copies .......................
Knowing You’ve Received a Confidential Fax .............. 144 Confidential Reception Report .................................... 144 Printing Confidential Faxes ............................................ 144 Deleting Confidential Faxes ........................................... 145 Call Forwarding ................................................................. 146 Set a Forwarding Number ............................................. 146 Set the Auto Answer Mode to FWD ..............................
Department Code ............................................................ 177 ECM Function ................................................................ 177 Sender ID ......................................................................... 177 Pulse Dial Rate ................................................................ 178 Pulse Make Ratio ............................................................ 178 Pulse Dial Type ...............................................................
Broadcast Entry Report ..................................................... 199 Confidential Reception Report ......................................... 199 Codes Used in Reports ...................................................... 200 Result Codes ................................................................... 200 Communication Codes ................................................... 201 Maintenance ..................................................... 202 Cleaning the Scanner Path ................
Problem 9: You sent a fax but it was received completely blank. .. 228 Problem 10: The image received on your machine was very poor ... 229 Problem 11: You tried dialing using One-Touch, 2-or 3-digit Speed Dial but nothing happened. .......................................... 229 Problem 12: Your machine does not answer the phone or receive faxes. ................................................................
Help and Helpful Hints Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time The Help button provides valuable information to help you operate the machine. This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document. You may want to use some of our Helpful Hints when working with your machine.
Help Key Where is the Help Key? What Does Help Do? The Help key (1) is a control panel key. When you press the Help key, a Help List and Function List print. The Help List is a guide for using key features of the machine. It provides step-by-step instructions for using the control panel to access or program various machine settings and features. The Function List is a printout of the menu structure. The menu is set up in a multilevel structure of functions, options, and settings.
Help List Function List The Help List covers the items listed below. 1 Program Speed Dial Numbers 2 Program Groups 3 Sending a Fax to Multiple Locations (Broadcast) 4 Sending a Fax to a Single Location 5 Copying 6 Delayed Faxing 7 Function Settings 8 Report Printing 9 Message Confirmation Report The Function List is a report of the product’s menu programming structure. Use it as a reference while moving through the levels of the menu. It is NOT a report of the current menu settings.
Saving Money Most phone services offer lower phone rates during off-peak times and for local phone connections. Your fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with. You can specify the time your outgoing faxes will be sent. Delayed Transmission This feature allows you to send documents at a specified time and date. You do not have to manually start the transmission.
Control Access to Your Machine You can control access to your machine. The method you use determines the amount of access control. · ! A password (Department Code) must be entered or the machine cannot be used. The machine can only be used by people who have the password (Department Code). Up to 99 passwords (Department Codes) can be programmed. How could you use this? If different departments share the machine, each department could have its own password (Department Code).
Saving Time Help Button Dual Access Press the Help Button to print a Help List and Function Lists. These are great references to use while working with your machine. See “Help and Helpful Hints.” Your machine can multi-task. You can load and prepare a document for sending while the machine is receiving or sending another fax. You do not have to wait for one operation to finish before beginning another. For more information, refer to “Basic Faxing, Dual Access.
Helpful Hints Send a Fax and Save the Number If you enter a number to send a fax, and want to save it as a Speed Dial number, you can 1 Enter the number. 2 Place the document on the feeder. 3 Press Speed Dial/Search. The machine goes to the next available (not yet programmed) Speed Dial number. LOC # displays. 4 Press Enter. 5 You are prompted to enter the information for this Speed Dial (Name, Alternate Telephone Number, Communications Speed, and Echo Protection State.
Quick Message Confirmation Report Recording Addresses and Passwords To quickly print the Message Confirmation Report for the most recent transmission performed by the machine, press ENTER twice. ! Be sure to record any addresses and passwords you program. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.
References There are four very useful reference documents that you should print and keep near your fax. These documents are very helpful when programming your machine. 1 Help and Function Lists Press Help and these lists print. The Help List provides instructions for using the control panel to access or program various machine settings and functions. The Function List is a printout of the menu structure. It IS NOT a report of current menu settings. See “Help and Helpful Hints.
Introduction Thank you for purchasing this fax machine. This desktop, plain-paper facsimile machine utilizes advanced lightemitting diode (LED) technology for quick and trouble-free transmission/reception of data and images. In addition to the many standard features, options can expand the machine’s capabilities. For information on the options, see “Options and Accessories.” 20 | OKIFAX 5780/5980 Oki Data Web Site The Oki Data Web Site provides the most current information available on your product.
Features The machine includes the following features: · Help Button Pressing this button causes the unit to print a Help List and the Function List. · Control panel Special programming keys, a 40-key plate for preprogrammed telephone numbers, and a 10-key pad for standard dialing and programming. · 80-character display (4 rows of 20 characters) Easy-to-read display for operation guidance, clock display, function information, etc.
· Alphanumeric telephone directory Search for programmed telephone numbers by name. · 72-hour battery backup If power is lost, messages in memory will be saved for 72 hours. · 33.6K bps transmission rate Fast, efficient communications. · Large-capacity memory OKIFAX 5780 2.5 Mbyte This provides storage capacity of up to 200 pages. OKIFAX 5980 12.5 Mbyte This provides storage capacity of up to 1,000 pages.
· Closed network Prevents the reception of unsolicited communications. · Large Paper Capacity 250 sheet paper cassette (universal size: legal, letter, A4). A 500 sheet optional second paper tray is available. With the second tray installed, the total capacity of the machine is 750 sheets. · · Fax forwarding Document can be forwarded to a designated location after being stored in memory (setting can also be used to forward a document when the local machine is out of toner or paper).
Getting to Know Your Machine 2 Components 1 Refer to the illustrations for the location of the item(s). 1 Display Panel Displays status of machine and operation in progress. 2 One-Touch Keypad Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for programming and ID entries. 3 Numeric Keypad Use to enter telephone numbers, program information, and manual dialing. Fig_01.
4 5 6 7 8 9 Manual Paper Feeder Tray Fold out for manual paper feed (bypass paper tray). Use this to feed different types of paper directly into the machine. Copy Stacker Release Buttons Press these two buttons (one on each side), to gain entry to the toner/image drum area. Power Switch Press 1 to turn on and 0 to turn off. Control Panel (Programming) Keys These are the main keys used for programming machine settings and operations and navigating through the function menu.
10 Document Tray Holds documents being faxed or copied. 11 Document Tray Extension Pullout extension supports long pages. 12 Copy Stacker Holds document copies after copying process. 13 Copy Stacker Extension Pullout extension for supporting long documents. 14 Paper Tray Holds 250 sheets of paper (universal type: legal, letter, A4) 15 Paper Indicator Shows level of paper remaining in paper tray. 16 Copy Output Lever Up position: copies exit the machine face down.
17 AC Power Cord Socket Plug the AC power cord (supplied with the unit) into this socket. 18 Line Jack Jack for connection to main outside telephone line. 19 Back Cover Remove this cover to expose the expansion (installation) slots for certain options. ! Options vary according to the the model of your machine. See “Options and Accessories.” 17 20 IEEE-1284 Parallel Port The parallel port provides multifunction capability (if your machine is so equipped).
23 LED Printhead This black bar is the transfer mechanism that writes received/copied information to the image drum. Clean the LED when you change the toner cartridge. See “Maintenance.” 24 Image Drum Unit The image drum contains a green photosensitive drum which receives information from the LED print head and transfers it to the printing paper. Install a new image drum unit* when Replace Drum appears on the display panel.
Control Panel Keys and Indicators Fig1_08.
1 2 Display Panel Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. Shift Up Key Use this key to: ¶ - Move to the previously selected option in the same operational layer when programming the machine. - 3 Move to the upper row from the lower row when data (such as telephone numbers) is listed in two rows.
8 Help Key Press this key to print out Help and Function lists. 9 Resolution Key (Photo, Ex.fine, Fine, STD indicator lights) Use this key to set the desired resolution of the fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. 10 Type of Original Key (Dark, Normal, Light indicator lights) Use this key to set the contrast after loading the document.
15 Numeric Keypad These 12 keys work like the keypad on a standard telephone when dialing a telephone number. They are also used to move to another operation mode, enter numbers, letters and other characters when programming the machine, and input speed dial numbers after pressing the Speed Dial key. The “#” key is used for the creation of groups of telephone numbers. After a document is loaded, this key can also be used to select previously programmed groups of telephone numbers for faxing.
21 Stop Key Use this key to: - Cancel the operation shown on the display. - Cancel the transmission of a fax (press twice within 3 seconds). - Cancel an alarm (Alarm indicator light illuminates). - Return to higher operational layers when programming the machine. 22 One-Touch Keypad Latch to Second Panel (Model 5980) The One-Touch Keypad of the OKIFAX 5980 has two panels, one above the other. Lift this latch to reveal the second panel.
One-Touch Keypad 34 Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-Touch key, alphanumeric names of up to 15 characters in length can be registered (Telephone Directory).
Alphabet Keys (One-Touch keys #1-27, except #20) Caps Key (One-Touch key #31) When programming the Sender ID and Location ID, use these keys to enter alphabet characters. Use this key to switch between uppercase and lowercase when entering alphanumeric characters. Unique Key (One-Touch key #20) Space Key (One-Touch key #36) Use the same as the “0” of a 10-keypad. Also used to enter Symbols: ! # & ‘ ( ) * + , - .
Plus Key (One-Touch key #39) Pause Key (One-Touch key #40) For all feature set configurations: This key is used for chain dialing. Each fax number entered or programmed into the machine can be up to 40 digits long. If you need to dial a number longer than 40 digits, you can dial the number using any combination of Speed Dial numbers or the numeric keypad.
One-Touch Keys, Second Panel ! The second panel of One-Touch keys is available only with the OKIFAX 5980. Accessing To access the second panel of One-Touch keys (41-80), grasp the latch at the bottom of the keypad and lift up on the main panel, swinging it up and to the right. After pressing the desired key(s), close the main panel. ! The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx where xx = 40 (Model 5780) or 80 (Model 5980).
Signal Tones The machine emits sounds to identify specific conditions. One Short Beep This is the Key Select Tone. You hear it every time a key is pressed. Three Short Beeps This an Error Tone. You hear it when an inappropriate key is pressed. Five Long Beeps This an Error Tone. You hear it when there is a problem with operations during communications. To stop the beeping (turn the error tone off), press the Stop key. Then, print a Message Confirmation Report to check the source of the problem.
Installation To install your fax machine, follow the steps in this section.
Safety Installation Hints · Install your fax machine in a dust-free location away from direct sunlight. · Do not plug your fax machine into a power source shared by equipment that produces electrical noise (e.g., air conditioners). · Leave electronic adjustments to authorized service personnel. · The LINE terminal connects your fax machine to a standard telephone line.
Operation and Maintenance Toner Cartridge and Image Drum Handling · Use a dry cloth to clean the control panel and the main body of the unit. · · Aside from the instructions specifically mentioned in this document, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself. Leave unused toner cartridges and image drums in their packages until needed.
Emergency First Aid · 42 If toner is swallowed Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer’s instructions). Seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious. · If toner is inhaled Take person to an open area for fresh air. Seek medical attention. · If toner gets in the eyes Flush eyes with large quantities of cool water for 15 minutes, keeping eyelids open with fingers.
Unpacking Remove contents from the carton. Be sure that all the items listed below are included. ! If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit. 1 2 3 4 5 6 7 Fax Machine Toner cartridge Image drum (inside machine) Power cord Telephone line cord Document Stacker Documentation 1 4 5 Fig1_01.
Setting Up Your Fax Machine 1 Lift up on the document tray and swing it up and out of the way. Fig4_02.eps 2 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.
3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. ! Caution: Do not touch the green drum surface! 4 Grasp the protective sheet and pull it out. Fig4_04.eps 5 6 Put the image drum cartridge back into place. Press down at each end of the image drum cartridge to make sure it is installed correctly. Fig4_04a.eps Fig019.
Installing the Toner Cartridge 1 Lift out the toner well cover and discard. 2 Fig4_07a.eps Unwrap the toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. Fig4_08.eps 3 Holding the toner cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a). Fig4_10.eps 46 ! Warning: Be careful when handling the toner cartridge.
5 Push the lock lever in the direction of the arrow until it stops. Fig4_11.eps 6 Close the copy stacker and document tray. Make sure the cover is firmly closed. Fig_01.
Attaching the Document Stacker Connecting to the Telephone Line Attach the document exit stacker on the back of the machine using the latching mechanism provided. 1 5759_7.eps 5759_45.tif 2 48 | OKIFAX 5780/5980 Insert one end of the telephone cord into the LINE jack in the back of the machine. Insert the other end into your wall telephone jack.
Connecting Optional External Devices Handset Telephone If you purchased an external handset option with your fax machine, follow these instructions to install it. 1 Plug in one end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle. 2 Insert the supplied telephone cord into the jack located on the back of the cradle. 3 Insert the end of the cord into the TEL jack on the back of the fax machine.
Answering Machine Connecting Power Refer to “Connecting an External Telephone.” 1 ! Plug the power cord into the back of the unit. 5759_50.tif You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See “Setting Basic Features, Setting the Answering Mode.” Answering Machine and Telephone 1 2 Connect your answering machine to your fax machine. Plug your external telephone’s cord into the telephone jack on your answering machine.
Loading Paper Your fax machine can hold up to 250 sheets of standardweight (20 lb. [75 g/m2]) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers. ! ! If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper. The vertical length of the received page image is automatically reduced to fit on the paper loaded, down to 75% of the original length.
1 Pull out the paper tray (1). 2 Fig_01.eps 3 Adjust the paper guides (a) to the width of your paper. Set the left guide all the way to the left. Set the right guide to the marker for the size you’re using. Lift up the paper length adjustment guide (b) and set it to the length of your paper. If using legal size paper, rotate the extension (c) at the back of the tray. 5959_53.eps c c b a 1 a 4 5 52 | OKIFAX 5780/5980 Remove the paper from its wrapper.
Selecting Functions and Settings The display (a) and navigating keys (b) on the control panel simplify setting your machine’s functions. Press Menu/Exit (c) to access the menu. The machine functions are organized in a menu structure. Functions are shown in the display as you navigate through the menu, using the navigation keys. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed. 5759_LCD.
Navigating the Function Menu The menu is set up in a multilevel structure of functions, options, and settings. A function can include a number of options and settings. For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings. cake.
Using the Help Key Setting Features To see how the menu is organized, press HELP (1). Your machine prints Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine’s features. See “Help and Helpful Hints.” There are two ways to navigate through the functions. Step Access The step access method moves through the function menu step by step. It lets you see your choices at each level.
Using Step Access To navigate through the various functions step by step, use the navigation keys. 5759_NAV.eps Press the MENU/EXIT key to · activate the function menu mode · exit the function menu mode and return to standby state. Press SHIFT UP to move to the previous function or option Press SHIFT DOWN to move ¶ÿ Äÿ · to the next function · from the upper row to the lower row when data is entered in two rows. Press SHIFT LEFT to move to the previous function or to move the cursor to the left.
Using Speed Access If a function has a speed access number, type in the number at the menu display prompt to access the function. Speed access numbers must be entered in two-digit format (for example, 00 or 99). A list of speed access numbers follows this section. Example Here is an example of using speed access. To access the Redial Tries function, you only need to press three keys. From the standby mode with no document loaded: 1 Press Menu/Exit. 2 Press 4 key. 3 Press 0 key.
Speed Access Numbers There are seven types of speed access numbers. Clock Adjustment ID/Password Programming Machine Settings Dial Options Incoming Options Report Options LAN Options The speed access numbers and their assigned functions are listed in the following sections.
Machine Settings 10 Auto Answer Mode 11 Monitor Volume 12 Buzzer Volume 13 User Language 14 Remote Diagnosis 15 TX Mode Default 16 No Toner Memory Receive 17 Memory Full Save 18 Instant Dial 19 Department Code 20 ECM Function 21 Closed Network 22 Toner Save 23 Sender ID 24 Width Reduction 25 1’st Paper Size 26 2nd Paper Size This is active only when the second paper tray is installed.
Dial Options 40 Redial Tries 41 Redial Interval 42 Auto Start 43 Dial Tone Detect 44 Busy Tone Detect 45 MF/DP 46 Pulse Dial Rate * 47 Pulse Make Ratio * 48 Pulse Dial Type * 49 MF Tone Duration * 50 PBX Line 51 Flash/Earth/Normal * 52 Dial Prefix * 60 | Settings for 46, 47, 48, 49, and 51 should only be changed by Authorized Service Technicians.
LAN Options (for Internet Fax) 80 Auto Tray SW 81 Paper Size Check 82 LAN Print T.O. 83 POP Interval 84 DELET POP MSG. 85 Time Between GMT 86 Text Print 87 Header Print 88 Coding Mode 89 EX.
Setting Basic Features Setting the Date and Time Setting the Language Follow these instructions to set the date and time. 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 00. The display shows: 1 2 3 5950_56.eps 4 62 3 Enter the current date (xx/xx/xxxx) and time (hh:mm) using the numeric keys (0-9). Press Enter. ! If invalid data is entered, the Enter key will not operate. 4 Press Menu/Exit to return to standby mode.
Setting Your Fax Machine’s ID Fax machines must identify the sender (Sender ID) and the sender’s telephone number (TSI/CSI) on each page of every fax sent. ! Important: Programming this information into your fax machine is required by law in the United States. TSI/CSI This is the telephone number of your fax machine. This number is printed at the top of the faxes you send, and appears on the displays and reports of other fax machines you are communicating with. A TSI/CSI can be up to 20 characters long.
Setting the Answering Mode Procedure List of Modes 1 Press Menu/Exit to enter the menu. 2 Input speed access no. 10 (Auto Answer). 3 Press or to select the desired mode. Press Enter. 4 Press Menu/Exit to return to standby mode. Set the answering mode based on how you want your machine to answer calls and what telephone equipment is connected to it. Choose the mode that best fits your needs.
Auto Receive Mode [FAX] Telephone/Fax Mode [T/F] Your machine is connected to a telephone line reserved only for fax communication. This is the factory setting. Your machine assumes all incoming calls are fax messages and automatically receives all incoming fax messages. Incoming calls are a mix of fax and telephone calls. To use this feature, you must have an external, optional handset or telephone connected to your fax machine. The display will show Lift Handset.
Telephone Answering Device Mode [TAD] Memory Reception Mode [MEM] You have an external, optional answering machine connected to your fax machine. In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax. If it is a voice call, your machine rings, then your answering machine activates.
Forwarding Mode [FWD] PC Fax Mode [PC] All fax communications are received into memory, then forwarded to another telephone number. When set to this mode, the machine receives all fax communications into memory, and then automatically sends the messages to the telephone number programmed into the Call Forwarding function. This function displays only when a forwarding number has been programmed. ! This mode is available only if an optional MFP Kit is installed.
Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and receives incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. Setting Dial and Incoming Call Parameters 1 2 3 4 Press Menu/Exit to enter the menu. Input the speed access number for the dial or incoming call parameter you want to change. Use or to select the desired setting, Press Enter.
Auto Start Busy Tone Detect Speed Access no. 42. With this function set to ON, the machine automatically begins dialing as soon as a location is selected by pressing a One-Touch key or by entering another Speed Dial number. There is no need to press the Start key. Available settings are ON and OFF. ON is the default setting. Speed access no. 44 This function allows your machine to detect a busy tone when sending a fax. Available settings are ON and OFF. ON is the default setting.
Tone (MF) Duration PBX LINE ! Speed access no. 50 To change this setting, see “Setting Basic Features, Connecting to a PBX.” This function must be ON if your machine is connected to a PBX. Once this function has been turned on and the access digit function has been programmed, your machine recognizes the access digit you use in your PBX to get an outside line. Available settings are on and OFF. OFF is the default setting. This setting can only be changed by an Authorized Service Technician.
FLASH/EARTH/NORMAL DIAL PREFIX ! Speed access no. 52 To change this setting, see “Setting Basic Features, Connecting to a PBX.” If your machine is connected to a PBX, use this function to tell your machine what access number is used to obtain an outside line from your PBX. You can enter up to 4 digits. Available settings are ON and OFF. OFF is the default setting. This setting can only be changed by an Authorized Service Technician. Speed access no.
Incoming Call Parameters 72 Incoming Ring Remote Receive Speed access no. 60 This function enables the machine to emit a soft ringing sound (through the machine’s built-in speaker) when a call is received. If the function is set to OFF, the machine DOES NOT not emit a ringing sound during incoming calls. If the function is set to ON, the machine emits a ringing sound when the machine is set to TEL (manual receive mode) or Ring Response is set to 1 ring, 5 sec, 10 sec, 15 sec, or 20 sec.
Continuous Tone PC/FAX Switch Speed Access no. 63 When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone. Available settings are ON and OFF. OFF is the default setting. Speed Access no. 64 When set to ON, the machine automatically switches to FAX when fax reception by a connected personal computer is not possible. When set to OFF, fax reception is disabled. Available settings are ON and OFF. ON is the default setting.
Other Basic Parameters Monitor Volume User Language Speed Access no. 11 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker. Available settings are OFF, Low, Mid, High-Mid, High. Mid is the default setting. Speed Access no. 13 Your machine has two languages installed—English and Spanish or French, depending on where you purchased it.
Paper-Size Setting Relay Print The machine can support two different paper settings (when the 2nd-Tray option is installed). 1’ST Paper Size Speed Access no. 25 Sets the size of the paper loaded in the standard (built-in) paper tray. Default setting is Letter. ! 2’ND Paper Size* Speed Access no. 26 Sets the size of the paper loaded in the second (optional) paper tray. Default setting is Letter. * This setting is only available when the second tray is installed.
Backup File TX Speed Access no. 33 This feature lets you set up your machine to automatically send a copy of every fax it sends or receives to a predetermined number. To use this feature, you need to · activate it (set it to ON) · set a four-digit password · program the number of the backup recipient This is One Touch 40. The backup recipient is the fax machine to which copies of your correspondence are sent. Refer to “Advanced Operation, Backup File TX.” Available settings are ON and OFF.
Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally (for example, in a company). When dialing a telephone number, if a prefix (access) number is required to open an outside line, the line is connected to a PBX. If your machine is connected to a PBX, please make the following changes to enable the machine to recognize the prefix digits in the telephone numbers used to obtain access to the outside line.
Entering a PBX Dial Prefix Clearing the PBX Dial Prefix 1 2 3 4 5 1 2 3 4 Press Menu/Exit to enter Menu. Input speed access no. 50 (PBX Line). Wait. Press or to select ON or OFF setting. Press Enter. Press until you reach Dial Prefix. Press Enter*. Input the digit(s) normally dialed to obtain an outside line from the PBX. Press Enter. 6 Press Menu/Exit to return to standby mode. * Dial Prefix can also be accessed from the main menu by entering its speed access code 52.
Programming Speed Dial Numbers ! This section describes programming fax numbers only. See the T.37 Option Guide for information on programming e-mail addresses. Types of Speed Dials There are four types of spaces: You can program (save) frequently dialed numbers into your machine. This way, you enter the full number once, and access the number with one or a few keystrokes thereafter. · One-Touch Speed Dial · 2-Digit Speed Dial The total number of spaces available for programming varies by model.
One-Touch Speed Dials For quick and easy faxing operations, you can store telephone numbers in the machine’s memory and send documents to a fax number by pressing a single key. The total number of stored telephone numbers varies by model. 80 · 40 (Model 5780) · 80 (Model 5980, using the second hidden panel) | OKIFAX 5780/5980 Fig1_08a.
Your fax machine is equipped with one-touch keys. The total number of one-touch keys varies by model. · 40 (Model 5780) · 80 (Model 5980, using the second hidden panel) Each one-touch key may be programmed with: · Two 40-digit numbers a primary number an alternative number used if the primary number is busy or goes unanswered. · a 15 character location ID (name) for each key. ! You can program e-mail addresses into One-Touch keys 1 to xx. where xx = 50 (Model 5780) 90 (Model 5980) See the T.
2- or 3-Digit Speed Dials In addition to one-touch speed faxing, you can program an additional xxx numbers for 2- or 3-digit entry faxing. where xx = 100 (Model 5780) 150 (Model 5980) 2-Digit Speed Dial Numbers These are the remaining spaces up to 99. They are called two-digit because you access them by entering their two-digit space designation. 3-Digit Speed Dial Numbers The spaces for 3-Digit Speed Dials vary by model. 100 to 140 (Model 5780) 100 to 230 (Model 5980).
Programming Instructions To program your speed dial numbers, follow these instructions. Programming speed dial numbers has two steps. Collect Information Gather the following information for each Speed Dial number you want to store: · collecting the information Name · · programming the information · Primary Telephone Number (LOC#) · Alternate Telephone Number (ALT#) · Communications Speed · Echo Protection State Name Use letters, numbers, and symbols, in any combination, for the name.
Primary Telephone Number (LOC#) Communications Speed This is the main number. The main number can be up to 40 characters long. The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and 4.8 K. The default setting is 33.6 K. If the machine you are communicating with is an older fax machine, and you are having problems communicating with it, try adjusting the speed to a lower setting.
Program the Information To enter the information for each speed dial number, use one of the following input methods. Numeric Keypad · Other Keys · Numeric Keypad · One-Touch Keypad 0-9/*/# Use these keys to enter numbers. Unique Key Use this key to enter a variety of unique characters. Symbols: ! # & ‘ ( ) * + , - . / : ; = ? · Internet characters: @ “ _ % - l The - l functions as a tilde (~) symbol.
One-Touch Keypad The One-Touch keypad is arranged like a standard keyboard for quick touch typing of names, Sender and Location ID. Alphabet Keys: (#1-27, except #20) Use these keys for easy entry of alphabetic characters. Caps Key (One-Touch key #31) Use this key to switch between uppercase and lowercase when entering alphanumeric characters. Unique Key (One Touch key #20) Use the same as the “0” of the numeric keypad. Also used to enter: Symbols: ! # & ‘ ( ) * + , - .
4 See next page.
Programming a Speed Dial ! Print the Telephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed. 1 Press Menu/Exit to enter the menu. 2 Press to select Location Program. See “Reports, Telephone Directory.” 3 Press Enter. The cursor will be at Speed Dial. 4 Press Enter. Input the speed dial number you want to program. Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s).
5 6 7 Input the telephone number (LOC #). Press Enter. Input a name if desired (up to 15 characters). Press Enter. Input alternate telephone number (ALT#) [if desired]. Press Enter. ! Print the Telephone Directory when you finish programming. This provides a reference of the speed dial numbers already programmed. See “Reports, Telephone Directory.” Be sure to write the name for any Speed Dial numbers you program on the One-Touch Sheet(s). 8 Select Communication Speed, press Enter.
Clearing a Speed Dial ! Print the Telephone Directory before you begin clearing. See “Reports, Telephone Directory.” This provides a reference of the speed dial numbers already programmed. There are three ways to clear a speed dial number. · Programming new information as a replacement to the existing speed dial information. · Using DEL to erase the existing speed dial information. · Using Clear To program new information, refer to “Programming Speed Dial Numbers.
Basic Faxing Document Guidelines General · Your machine can transmit documents with normal wear (staple holes, letter folds and minor corner folds). · Try to use good quality documents for your fax transmission. Documents that work best are typed or written with a black felt-tip pen on white (or light) paper. · If you are not sure how a document will fax, first make a copy on your machine. Load the document (face down) and press the Copy. · Do not send documents that are not rectangular.
Single Page Specifications Multiple Page Specifications Also see “Basic Faxing, Document Guidelines, General.” Width Minimum 5.8 inches (148 millimeters) Maximum 8.5 inches (216 millimeters) Length Minimum: 5 inches (128 millimeters) Maximum: 14 inches (356 millimeters) Paper Weight Minimum 13 pounds (50 g/m²) Maximum 28 pounds (105 g/m²) Paper Thickness Minimum 0.002 inches (0.06 millimeters) Maximum 0.006 inches (0.15 millimeters) Also see “Basic Faxing, Document Guidelines, General.
Loading Documents To prevent paper jams and problems during operation: · Stack your documents neatly · Align document edges before loading · Don’t load different size documents at the same time ! You can load and prepare to transmit a document while your machine is still sending or receiving another message (as long as the document feeder is clear). This is called Dual Access. To do this, load the document, select your location and press the Start key.
3 4 The machine grips the documents, and pulls in the bottom page. If necessary, use the Type of Original (Contrast) and Resolution keys to adjust for the best possible image quality. Contrast Press the Type of Original key until the desired contrast indicator (NORMAL, LIGHT, DARK) lights. · For documents with normal contrast (default setting), use NORMAL contrast. · For documents that are too light, use LIGHT contrast. 5759_quality.eps · For documents that are too dark, use DARK contrast.
Sending a Fax You may send a fax to a single location or to multiple locations. This section describes faxing to a single location. There are two ways to send one fax to multiple locations using one fax session: group fax or broadcast fax. See “Sending a Fax to Multiple Locations.” Procedure 1 Load your documents. 2 Select the entry method, referring to the instructions in the following sections.
Using a One-Touch Speed Dial Key Using 2- or 3-digit Speed Dial Press the One-Touch key you have programmed. 1 2 Fig1_08a.eps 3 4 Press the Speed Dial/Search key. Enter the Speed Dial number (2 or 3-digit) using the numeric keypad. Press the Enter Key. Wait. The document will begin faxing. 5759_74.
Using the Search Function Using the Numeric Keypad 1 1 2 2 3 4 Press the Speed Dial/Search key. The display will show ENTER 1’ST CHAR. Using the One-Touch key, enter the first letter of the name of the location you want to transmit to. Repeatedly press to scroll through the list of location IDs beginning with the selected letter. 3 Dial as you would on a normal telephone. If you make a mistake, press the SPACE key to back up one space. Then, enter the correct number. Press the Start key. 5759_82.
Rejecting Unsolicited Fax Messages Closed Network Setting a Closed Network Speed Access 21 If closed network is on, your machine will ONLY accept faxes from numbers programmed as Speed Dial Numbers. This keeps out unwanted faxes (such as advertising). You can also set your machine to send faxes to ONLY the numbers programmed as Speed Dial Numbers. The Closed Network settings are: 1 2 3 · Limited reception (RX) · Limited transmission and reception (TX/RX) · No limitations (OFF).
Power Failures A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost. If the data in memory is lost when power is restored, the Power Outage Report prints.
Display Messages Here are some of the messages you may see during a typical fax transmission. (location) The remote location’s Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission. CALLING The machine dialled a number (remote location), made contact, and that number is ringing. 100 | OKIFAX 5780/5980 SENDING The machine is transmitting a fax. RESULT = OK The fax was sent successfully. COMMUN.
Basic Faxing Situations Real-Time Dialing Confirming Results Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line. You will hear a dial tone. Enter the number. If an external telephone is connected to your machine, you can dial in real time by picking up the handset. After transmission, press the Enter key once (with no documents loaded). A message displays on the control panel, confirming your transmission.
Stopping a Transmission Receiving Faxes Manually To stop a transmission while it is in progress: 1 Press the Stop key twice. The display shows STOPPED. 2 If documents are stuck partway through the document feeder, you may see a RELOAD DOCUMENT message on the display. Press the Stop key again. The machine feeds the document the rest of the way through the document feeder. If your machine is set to the manual receive (TEL) mode, follow the instructions below to receive faxes.
No Paper Reception No Toner Reception When your machine runs out of paper: When your machine is running low on toner it displays TONER LOW, REPLACE TONER CART. · · A NO PAPER, REPLACE PAPER message appears on the display. · The machine continues to receive faxes in memory. · Any messages received in memory are printed when the paper is replaced. For more information, see “Basic Faxing, Receiving Messages to Memory.” If user function 16:NO TONER MEM.
Receiving Faxes to Memory When your machine is set to Memory Reception Mode (MEM), it receives data into memory without printing and displays MSG. IN MEMORY. See “Setting Basic Features, Setting the Answering Mode, Memory Reception Mode.” You may want to set your machine for memory reception if you receive faxes containing confidential information.
When Are Memory Messages Printed? Memory Message Limitations When messages are received into memory, they will print when The amount of memory installed in your machine determines how many messages may be stored. You always know how much memory is available to you. The amount of available memory is shown on the display panel. This amount varies, depending on what has already been entered into memory. A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage.
Active Memory Files Report This report provides a list of all messages stored in your machine’s memory, including documents waiting for transmission and documents which have been received and not yet printed. Information provided on this report includes: · 106 The date and time at which the message was scanned into memory for transmission. · The name or telephone number of the machine you were communicating with. · The communication mode used for each transmission or reception.
Printing Messages Stored in Memory 1 2 3 Press Menu/Exit to enter Menu. Press to select Print from Memory. Press Enter. Press to select Print Memory Msg. Press Enter. ! If a memory reception password has been set, enter the 4-digit password. Press Enter. 4 All data in memory is printed. ! If you switch to Auto Receive Mode (disabling Memory Reception Mode), all messages stored in memory are printed out.
Messages in Memory and Power Losses A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage. Typical memory-backup time with a fully charged battery is 72 hours. If data is in memory when power is restored, the machine continues operations from the point when power was lost. If the data in memory is lost when power is restored, the Power Outage Report prints.
Dual Access Your fax machine’s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for other operations to finish. Dual Access applies · while making a copy · while sending a fax · while receiving a fax What You Can Do While Making Copies While your fax machine is making copies, you can: 1 Continue to receive faxes while copies are printing.
What You Can Do While Sending a Fax After your fax machine has finished scanning a document into memory and while it is transmitting from memory, you can: 1 Make copies. 2 Load another document and prepare it for transmission. You can continue to load documents as long as memory is available in your machine. When the first transmission is complete, the next fax you have loaded is automatically sent. 3 Enter the fax number before loading a document.
What You Can Do While Receiving a Fax While your machine is receiving a fax, you can: 1 Load another document and prepare it for transmission. You can continue to load documents as long as memory is available in your machine. When the first transmission is complete, the next fax you have loaded is automatically sent. 2 Continue to receive faxes while earlier received messages are printing, if your machine is set to receive faxes into memory. 3 Enter the fax number before loading a document.
Making Copies Your machine can be used as a convenience copy machine. It can produce up to 99 copies at one time. There are two copy stacker capacities. · To Make Copies 1 Load the document(s) in the document tray. Fig2_35.eps 250 sheets for face-down copies · 10 sheets for face-up copies Documents fed through the automatic document feeder print at 600 dpi. Paper used for copying has two possible paper sources. · paper tray · manual paper feeder 2 3 4 5 112 | OKIFAX 5780/5980 Press Copy.
Manual Paper Feeder Use the manual paper feeder to make a copy on paper different from the paper loaded in the paper tray. 1 Load the document in the document tray. 2 Fold down the manual paper feeder tray. 3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper. 5759_87a.eps Fig2_36.eps 4 Press Copy. ! If you are making more than one copy, feed paper continuously one sheet at a time.
Face Up Stacking/Face Down Stacking ! If the lever is set for face up, faxing is disabled. The machine can process copies in two ways. · stacked with printed side up (Face Up) or · stacked with print side down (Face Down) The position of the lever determines how the copies are stacked. The lever is located on the side of the machine, above the power switch. 5759_87a.eps 1 2 1 2 114 | OKIFAX 5780/5980 In the top position (1), copies exit the machine face down.
Sending a Fax to Multiple Locations Group vs. Broadcast There are two ways to send one fax to multiple locations using one fax session. · Group · Broadcast ! Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One-Touch or 2- or 3–digit Speed Dial numbers. These saved (programmed) numbers must exist before sending a fax. See “Programming Speed Dial Numbers.
Group Fax Broadcast Fax A group fax is a fax sent to several locations. A group fax is meant to be repeated. The group is a collection of fax numbers to which you regularly or repeatedly send communications. This set of numbers is saved (programmed) into the machine. A broadcast fax is a fax sent to several locations. A broadcast fax is a one-time event (not meant to be repeated). The broadcast (a collection of destination numbers) is not saved (programmed) into the machine.
Group Faxing What is a Group Fax? If you often send a fax to many fixed locations, setting up these locations as a group will save time. A group fax is a fax sent to several locations. A group fax is meant to be repeated. The group (a collection of destination numbers [where the fax is going to] IS saved (programmed) into the machine. You can create up to 20 different groups of telephone numbers. Each group may have a maximum of xxx locations.
Programming a Group ! The locations you use to create a group MUST BE programmed as One-Touch, 2-digit, or 3-digit Speed Dials before you create a group. Refer to “Programming Speed Dial Numbers.” 1 2 3 Print the Group Directory Report before programming a Group. This report is a reference of group numbers already programmed. See “Reports, Group Directories.” 4 5 6 7 118 | OKIFAX 5780/5980 Press Menu/Exit to enter the Menu. Press to select Location Program. Press Enter.
Deleting Groups ! Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports.” You can delete an entry in a group, several entries, or the entire group. To delete an entry, perform the delete procedure for only that entry. To delete several entries, perform the delete procedure for each entry you want to delete. To delete a group, you must first delete all of the numbers assigned to the group.
Sending a Fax to a Group 1 2 3 Load your documents. Press the Menu / Exit key. The display will show: 6 MENU 1>GROUP TX 2 DELAYED TX 3 DELAYED BATCH TX 4 5 120 | Press the Enter key. A list of groups will be displayed. OKIFAX 5780/5980 7 You may select one group or multiple groups. There are three ways to find a group. scrolling by name by number For more information, refer to “Sending a Fax to Multiple Locations, Sending a Fax to a Group, Finding a Group.” Press the Start key.
Finding a Group Scrolling By Number Press or to scroll the group you want to send to. Press the Speed Dial Search key. Press the # key, and enter xx (xx is the number for the group). Press the Enter key. The group name will appear on the display. To confirm, press the Enter key. If you are sending to one group, press the Enter key. or If you are sending to multiple groups, scroll through the list and select each group you want to send to.
Finding a Group Name You can find a group name by using the Group Directory Report · This report is a reference of group numbers already programmed. See “Reports.” Group Directory Report · Speed Dial/Search If you do not know the name of the group · use the Group Directory Report or · Press Speed Dial/Search key twice. Then scroll through the list. If you know the name of the group, press the Speed Dial/ Search key, enter the first letter of the name of the group, and scroll through the list.
Using Speed Dial/Search 1 The Speed Dial/Search key allows you to access an alphabetical list of the Speed Dial and Group names programmed into your machine. To search, press the Speed Dial/Search key. If you know the name of the group, use the first letter of the name of the group to search. 2 3 If you do not know the name of the group, press the Speed Dial/Search key. ! All searches are done by the first character entered for the location name. Remember this when programming the name.
Broadcasting What is a Broadcast Fax? A broadcast fax is a fax sent to several locations. A broadcast fax is a one-time event (not meant to be repeated). The broadcast, a collection of destination numbers [where the fax is going to], IS NOT saved (programmed) into the machine. 124 | OKIFAX 5780/5980 ! The locations you use during a broadcast CAN BE programmed as One-Touch, 2-digit, or 3-digit Speed Dials before you create a broadcast. Refer to “Programming Speed Dial Numbers.
Sending a Broadcast Fax 1 2 3 4 5 Load the document. Enter the programmed location. Use a One-Touch key, 2or 3– Digit Speed Dial, Group Directory, or enter a number on the numeric keypad. Press Enter. Repeat Steps 2 and 3 until all locations for the broadcast are input. For more information, refer to the Notes, below. To delete a location from the broadcast, refer to the following section, “Deleting a Location from a Broadcast Fax.” At this point, you have three options.
Deleting a Location from a Broadcast Fax To delete a location from a broadcast fax (after Step 4 of the previous section, “Sending a Broadcast Fax”), follow these steps. 1 Press Enter. 2 Press . 3 Press Enter. 4 Press or to move the cursor to the location name. 5 Press Enter or Clear. 6 Press Clear. The location is deleted from the braodcast.
Advanced Operations The advanced operations are: · Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission · Priority Transmissions · Confidential Faxes · Call Forwarding · Relay Faxing · Polling Transmission (sending documents requested by another fax machine) User’s Guide: English | 127
Delayed Fax vs. Delayed Batch A delayed fax transmission is one fax sent to one location, group, or broadcast, at a time and date specified by you. A delayed batch transmission is a little more complicated. In a delayed batch transmission, faxes to a single location are not sent until a specified time. The faxes are sent at the same time every day. Imagine that your fax machine is located in the main office, and you send faxes to your sales force.
Delayed Faxing What is Delayed Faxing? Delayed Faxing allows you to send documents at a specified time and date. It frees you from having to manually start the transmission. You can scan the document and store the data in memory. The fax machine can send documents at different specified times (sessions). You can program a delayed transmission to occur at any time over the next three days. The number of delayed transmission sessions varies according to the model of your fax machine.
Sending a Delayed Fax 1 2 3 4 5 6 7 130 | Load the document(s). Press Menu/Exit to enter Menu. Press or to access Delayed TX. Then press Enter. Press or to move between date and time settings, and or to move between columns. Input the desired date and time using the numeric keypad. Press Enter. Enter times following the 24-hour format. For example, 0800 is 8:00AM, 2000 is 8:00PM. Delayed TX shows Select Location(s) on the display.
Canceling Delayed Transmissions To cancel a delayed transmission before it is sent: 1 Press Stop. 2 The display shows Communication Cancel. 3 The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. 4 Press or to select transmission to cancel. Press Enter. 5 The Location ID and Tel. No. of the selected transmission will display. After confirmation, press Clear. 6 Selected transmission will be canceled.
Delayed Batch Transmission In a delayed batch transmission, all faxes to a single location are held until a specified time. The specified time is a daily event (the faxes are sent at the same time every day). Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time you specify. When it is the specified time, all held documents are sent to the number.
Setting the Batch TX Time Function ! Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40 before the Batch TX Time may be set. 1 2 Press Menu/Exit to enter the menu. Press to select Location Program. Press Enter. 3 4 Press to select Batch TX Time. Press Enter. Enter the Speed Dial number of the desired location. Use the numeric keypad to enter the number. Press Enter. When prompted, enter the desired time. Press Enter.
Send a Fax as Part of a Delayed Batch 1 2 3 4 Load the document(s). Press Menu/Exit key to enter the menu. Press to select Delayed Batch TX. Press Enter . Enter the Speed Dial number of the desired location using the assigned One Touch key or the numeric keypad. Press Enter. ! Locations used for Delayed Batch Transmission must be programmed into Speed Dial numbers 31 through 40. 5 6 Location and transmission time set displays. Press Start.
Canceling Delayed Batch Transmissions To cancel a delayed transmission before it is sent: 1 Press Stop. 2 The display shows Cancel Communication. 3 The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine. 4 Press or to select transmission to cancel. Press Enter. 5 The Location ID and Tel. No. of the selected transmission will display. After confirmation, press Clear. 6 The selected transmission will be canceled.
Priority Transmission When you need to send a document immediately, use priority transmission. With priority transmission, your urgent fax is processed before anything else. A priority transmission document will be sent before · any previously scanned documents · any received (incoming) documents Sending a Priority TX 1 2 3 4 5 6 7 8 136 | OKIFAX 5780/5980 Load the document(s). Press Menu/Exit to enter the menu. Press to select Priority TX. Press Enter.
Confidential Faxes Facsimile machines are often located in open areas where anyone can look through the messages received. The confidential fax feature controls access to faxes. A confidential fax is a fax sent or received to the secured memory of a machine. This secured memory is called a personal mailbox (or sub-address number). Your machine can send and receive confidential faxes.
Programming Personal (Confidential) Mailboxes Speed access no. 04. A personal (confidential) mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. For your machine, the address is the number (1 to 16) of the mailbox. Your machine can be programmed to manage 16 personal mailboxes. When set up, each mailbox is opened as a Confidential Mailbox, Bulletin Polling Mailbox, or Relay Broadcast Mailbox.
Creating a Personal (Confidential) Mailbox 1 2 3 4 5 6 7 Press Menu/Exit to enter the Menu. Input speed access number 04, wait. Enter the personal box number (1-16). Press Enter. This is the address. Press or to select Confidential. Press Enter. Input a 4-digit numeric password (0000-9999). Press Enter. Repeat steps 3-5 until the desired number of confidential mailboxes is created (up to 16). Press Menu/Exit to return to standby mode.
Changing a Password Speed access no. 04. ! A mailbox must be empty before it can be modified or closed. To change a password: 1 Press Menu/Exit to enter Menu. 2 3 4 5 6 7 140 | Input speed access no. 04. Wait. Enter the number of the personal mailbox to be modified. Press Enter. Press Enter to select Password Change. Input the existing (old) 4-digit numeric password. Press Enter. Input the new 4-digit numeric password. Press Enter. Press Menu/Exit to return to standby mode.
Closing a Mailbox Speed access no. 04. ! A mailbox must be empty before it can be closed. ! If the message Invalid Operation is displayed, the mailbox selected contains one or more messages. The mailbox must be empty before a change can be made. To close a mailbox: 1 Press Menu/Exit to enter Menu. 2 3 4 5 6 7 Input speed access no. 04. Wait. Enter the number of the personal mailbox you are working with. Press Enter. Press or to select Close. Press Enter. At Close Box?, press Enter.
Sending Confidential Faxes When a confidential fax is sent, it is received to a personal mailbox (or sub-address number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Your machine can send messages to up to 16 designated mailboxes in remote machines. ! You cannot access a mailbox without the address and password. | ! You must know the address of the confidential mailbox you are sending to.
Receiving Confidential Faxes A confidential fax is received to a personal mailbox (or subaddress number). The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox. Your machine can receive confidential faxes from · · OKIFAX (or compatible) machines or machines with a sub-address function When you receive a confidential fax, it is stored in memory. It will not print until the proper password is entered.
Knowing You’ve Received a Confidential Fax Confidential Reception Report Every time your machine receives a confidential fax, the Confidential Reception Report prints. This report lists the mailbox number(s) that received faxes. Printing Confidential Faxes ! You must know the address and password of the confidential mailbox you wish to print from. The Confidential Reception Report has the mailbox address. 1 2 Press Menu/Exit to enter Menu. Press to select Print from Memory. Press Enter.
Deleting Confidential Faxes ! You must know the address and password of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address. 1 2 Press Menu/Exit to enter Menu. Press to select Print from Memory. Press Enter. 3 4 Press to select Print Personal Box. Press Enter. Enter the personal mailbox number (1-16) that is holding the message. Press Enter. Enter a 4-digit password for the mailbox. Press Enter. When Box No.
Call Forwarding Your fax machine can automatically forward incoming faxes to a predetermined number. This number may be up to 40 characters (0-9, *, #, +, Pause, Space) long. To use forwarding, you must 1 set the forwarding number. 2 set the Auto Answer mode to FWD. 146 | OKIFAX 5780/5980 Set a Forwarding Number 1 2 3 4 5 Press Menu/Exit to enter the menu. Press to select Location Program. Press Enter. Press to select Forwarding No.. Press Enter. Enter the telephone number. Press Enter.
Set the Auto Answer Mode to FWD Clear Forwarding Mode 1 2 3 4 5 Press Menu/Exit to enter the menu. Press to select Setup. Press Enter. Press to select Machine Settings. Press Enter. Press to select Auto Answer mode. Press Enter. Press to select FWD. Press Enter. 1 2 3 4 5 Press Menu/Exit to enter the menu. Press to select Setup. Press Enter. Press to select Machine Settings. Press Enter. Press to select Auto Answer mode. Press Enter. Press to select Fax: Auto Receive Mode.
Forward on Paper/Toner Error Your machine can provide a backup in case it runs out of toner or paper. When a Paper/Toner Error forwarding number is programmed, and your machine runs out of paper or toner, any faxes received are forwarded to the programmed number.
Backup File TX General Information Activate Backup File TX /Set the Password Backup File TX is User Function Setting 33. This feature lets you set up your machine automatically send a copy of every fax it sends or receives to a predetermined number. To use this feature, you need to Follow this procedure to Activate the Backup File TX and to set the password. 1 Press Menu/Exit to enter the Menu. 2 Using the numeric keypad, enter 33. The display shows BACKUP FILE TX.
Program Backup Recipient The backup recipient is the fax machine to which copies of your correspondence are sent. Follow this procedure to program the Backup Recipient’s fax machine number. 1 Press Menu/Exit to enter the Menu. 2 Press (SHIFT DOWN) to move to LOCATION PROGRAM. Press Enter. 3 With SPEED DIAL selected, press Enter. 4 Using the numeric keypad, enter 40. Press Enter. 5 Enter the password you set for the backup file feature. Press Enter.
Relay Faxing What is an example of Relay Faxing? Imagine that you need to send a fax to a number of locations in another area code. With Relay Faxing, you (the relay initiating station) send one fax (transmission) long distance to another machine (the relay key station [hub]). The relay key station (hub) then sends the fax to all of the other machines/locations in the area code, at local rates.
Using Your Machine as a Relay Initiating Station Your machine can act as the relay initiating station, which starts the relay broadcast by sending the original documents. Before you program your machine to initiate a relay broadcast, you must have the information listed below. Relay Password · Relay Password Relay Group Numbers · Relay Group Numbers · Relay Key Station (Hub) number These 2-digit numbers are the numbers of groups of locations programmed into the relay key station (hub).
Contact Number for Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. To receive the report, the telephone number of the relay initiating station must be programmed into the specified Relay Report Number location. The telephone number of the relay initiating station is called the Relay Report Number.
Relay Broadcast Report The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. To receive the report, the telephone number of the relay initiating station must be programmed into the specified Relay Report Number location. This number is programmed into the relay initiating station.
Initiating a Relay Broadcast 1 2 3 4 5 6 7 8 9 Load the document(s). Press Menu/Exit to enter Menu. Press to select Relay Initiate TX. Press Enter. Enter the password (4-digit number) of key relay station. Press Enter. Enter two-digit numbers of remote stations. Press Enter. Enter the desired location using the Speed Dial number or numeric keypad. Press Start. The machine will scan the document(s) into memory and begin faxing to the key relay station.
Using Your Machine as a Relay Key Station (Hub) ! OKIFAX 5980 only! Your machine can act as the relay key station (hub), which receives the original document from the relay initiating station and then forwards the document to the destination machines. Your machine can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report.
Program the Destination Numbers Create the Destination Group(s) Collect the contact numbers for the destination machines to which you will forward the relay fax. Each number must be programmed into your machine as a Speed Dial. See “Programming Speed Dial Numbers.” The Speed Dial numbers of the contact numbers (of the destination machines) must be programmed as a group or groups in your machine. See “Sending a Fax to Multiple Locations, Group Faxing.
Create the Relay Broadcast Mailbox (includes Relay Password) ! The Mailboxes (numbers 1 to 16) are used for Personal (Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions. ! Print the Personal Box List to see which mailboxes are available. Refer to “Reports, Box Information.
7 Press the appropriate Speed Dial key(s) for the desired contact numbers. The display alternates between the Step 6 display and [Speed Dial Key Information] ENTER WHEN DONE 8 9 When all locations (contact numbers) are selected, press Start. You can program another Relay Broadcast Mailbox (Steps 3 -9) or Press Menu/Exit to return to standby mode. Relay Entry Report Your machine can print a report of the locations programmed in a Relay Broadcast Mailbox. This report is called the Relay Entry Report.
Status of Relay Broadcast Report Your machine [relay key station (hub)] can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report. For your machine to send the report, the telephone number of the relay initiating station must be programmed into the Relay Report Number location. This number is programmed into the relay initiating station.
Printing the Relay Fax at the Hub If you set Speed Access 28, Relay Print to ON, your machine will print any relay fax it receives from a relay initiating station. To change the setting of Relay Print (Speed Access 28): 1 Press Menu/Exit to enter the menu. 2 Input speed access number 28. 3 Press or to select ON, press Enter. 4 Press Menu/Exit to return to standby mode.
Sending Documents Requested by Another Fax Machine (Polling Transmission) Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Your machine holds data in memory until transmission occurs. An example of polling transmission is a hospital pharmacy facsimile contacting each unit’s facsimile (Pediatrics, Cardiology, Critical Care, etc.
Explanation of Polling Transmission Types Feeder (Document Tray) Polling In Feeder (Document Tray) Polling, you place the document to be polled in the document tray. A remote machine will then call and collect (poll) the document. ! If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled. Only one remote fax can poll your machine if feeder (document tray) polling is used. Only the document placed in the feeder (document tray) can be polled.
Memory Polling (Bulletin) In Memory Polling (Bulletin), the document to be polled is saved to a Personal (Confidential) Mailbox. Several remote machines can contact your machine and request the document. You may also load several documents. Memory Polling (Bulletin) allows for repeat polls. The remote machines can contact your machine and have the document(s) sent again and again. Memory Polling (Bulletin) allows you to use your machine as a fax-back system.
Feeder (Document Tray) Polling During Feeder (Document Tray) Polling, remote machines request (poll) documents placed in the feeder (document tray). To set document tray polling: 1 Press Menu/Exit to enter the menu. 2 Press to select Polling TX/RX. 3 Press Enter to select Polling TX. 4 Press to select Feeder Poll. Press Enter. 5 Load the document(s). 6 Display shows Waiting to be Polled.
Memory Polling During Memory Polling, remote machines contact your machine and request (poll) data directly from memory. 166 ! Only one remote fax can poll your machine if memory polling is used. Setting Memory Polling Only the document saved in memory can be polled. 1 2 3 4 5 6 Memory Polling is a one-time occurrence. It can only be repeated by re-loading the document and saving it to memory. | Press Menu/Exit to enter the menu. Press to select Polling TX/RX. Press Enter to select Polling TX.
Memory Polling (Bulletin) During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved. To use bulletin polling, you must 1 Create Personal (Bulletin Polling) Mailboxes. 2 Provide the Personal (Bulletin Polling) Mailbox address (number) to the machine requesting documents.
Create a Polling Mailbox 168 1 2 3 4 5 Press Menu/Exit key to enter Menu. Input speed access no. 04. Wait. Enter the personal box number (1-16). Press Enter. Press or to select Bulletin Polling. Press Enter. Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16). 6 Press Menu/Exit to return to standby mode.
Set Bulletin Polling 1 2 3 4 5 Press Menu/Exit to enter the menu. Press to select Polling TX/RX. Press Enter. Press Enter to select Polling TX. Press Enter to select Bulletin Poll (Box). Input personal mailbox numbers (1-16). Press Enter after inputting each mailbox number. 6 When finished inputting mailbox numbers, load the document(s). The document(s) will be scanned and stored in memory. Bulletin Msg. in Mem displays.
Printing Polling Documents in Memory 170 1 2 3 4 Press Menu/Exit to enter the menu. Press to select Print from Memory. Press Enter. Press to select Print Personal Box. Press Enter. Enter the personal mailbox number (1-16) holding the document. Press Enter. 5 The message prints. Then, the machine returns to standby. | OKIFAX 5780/5980 Tips: 1) If no message is stored in the personal mailbox, No Data in Memory displays.
Dialing Another Fax Machine to Request Documents (Polling Reception) Your machine can contact a remote fax machine and request documents from it. This is called polling or polling reception. Your machine can poll only one machine at a time. 1 2 3 4 5 6 Press Menu/Exit to enter the menu. Press to select Polling TX/RX. Press Enter. Press to select Polling RX. Press Enter. Enter the mailbox numbers. You may enter a maximum of 20 characters (0-9, space, *, #). Press Enter.
Printing Faxes Polled into Memory Cancelling Polled Faxes in Memory Use this feature to 1 2 3 4 · print faxes you have polled from a remote machine · print documents scanned into your machine for polling. 1 2 3 4 Press Menu/Exit to enter the menu. Press to select Print from Memory. Press to select Print Memory Poll. Press Enter. Faxes stored in memory print. The machine returns to standby mode. | OKIFAX 5780/5980 Press Stop. Then press Enter.
Customizing Features and Operations Many of your fax machine’s features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations. ! When you press the Help button, a Help List and Function List print. These lists are very helpful when you are moving through the multi-level structure of the menu. Identifying Current Settings The Configuration Report is a list of current settings.
Changing Operation Functions Before making changes, print the Configuration Report. The Configuration Report is a list of current settings. It will help you identify the features and functions you want to change. Changing Operation Functions Printing a Configuration Report 3 1 2 3 4 5 174 | Press Menu/Exit to enter the menu. Press or to select Report Print. Press Enter. Press or to select Configuration. Press Enter. The report prints. Press Stop to cancel printing.
List of Operation Functions Remote Diagnosis Transmission (TX) Mode Default Speed access no. 14. The remote diagnostics feature allows service personnel to remotely dial and service the machine. This setting should remain OFF unless a service representative has asked you to turn it ON. Available settings are ON and OFF. The default setting is OFF. Speed access no. 15. ! When you enter speed access number 15, you move directly into the resolution settings.
Memory Full Save Instant Dial Speed access no. 17 With features like group dialing, dialing starts after an entire document or set of documents is read into memory. Set to ON A message displays when memory becomes full and an operator time out seems likely during the dialing process. When set to ON, and memory fills up, all but the last scanned page can be sent to the specified location(s). The remaining page(s) can then be sent as a separate communication.
Department Code Sender ID Speed access no.19 This function controls whether or not machine operation is restricted. When set to ON (if Department ID and Department Codes have been programmed), users must enter a Department ID and password before being allowed access to the machine’s functions. When set to OFF, no password is required (even if department codes have been programmed). Available settings are ON and OFF. The default setting is OFF. Speed access no.
Pulse Dial Rate Pulse Dial Type ! ! This setting can only be changed by an Authorized Service Technician. Speed Access no. 46 If the machine is set to Dial Pulse, this function controls the rate of the dialing pulses (which vary by country). Available settings are 10, 16 and 20 pps. The default setting is MF (Modulated Frequencies). See “Setting Basic Features, Dial and Incoming Call Parameter Settings.” Pulse Make Ratio ! This setting can only be changed by an Authorized Service Technician.
T/F Timer Prg. Ring Response Speed access no. 62 When set to T/F, the machine will automatically distinguish between incoming voice and fax communications. The T/F timer controls how long the machine waits for the call to be answered before switching to FAX mode. Available settings are 20 and 35 seconds. The default setting is 35. Speed access no. 66 This function controls how long the machine waits before answering an incoming call. The available settings are 1 ring, 5, 10, 15 and 20 seconds.
Distinctive Ring Speed access no. 67 Some telephone carriers offer a service called Distinctive Ring. Distinctive Ring lets you have different numbers on one line, each with its own distinctive ring. You can then use one number exclusively as a fax number without the expense of a second line. Your local telephone carrier can provide you with more information about this service, which usually has an additional charge.
Memory Password Speed access no. 05 This is a 4-digit numeric password used when the machine is operating in the Memory Only Reception Mode (MEM). When the machine is in this mode, and you don’t know the password, you can’t make changes or print memory data. Only one memory password can be programmed in your machine. Setting a Memory Password 1 Press Menu/Exit to enter menu. 2 Enter speed dial access no. 05. Wait. 3 Enter the 4-digit numeric password (0000-9999) using numeric keypad. Press Enter.
Department Code Speed access no. 06 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Department Code mode. Up to 99 Department Codes can be registered at one time. The Department Code is also known as the Restricted Access ID. ! ! User Function 19 (Department Code) must be set to ON before the Department Code may be set. ! For a record of the Department Codes, print the Activity Report or the Message Confirmation Report.
To set a Department Code To use a Department Code ! ! User Function 19 (Department Code) must be set to ON before the Department Code may be set. Enter the 4-digit Department Code (password) at the prompt for Enter ID [xxxx]. Be sure to record the Department Code(s). Keep the record in a safe place. If you forget the Department Code, you will need to contact a Service Dealer for assistance. To cancel a Department Code 1 2 3 4 Press Menu/Exit to enter menu. Enter speed access no. 06. Wait.
Service Function Settings Service function settings affect the way a facsimile machine operates. If any of the following settings need to be changed, please contact the nearest OKIFAX dealer and request service. Long Document Scanning/Transmission (Long Doc. Scan) Normally the machine will not scan documents longer than 356 millimeters (14 inches). With this function set to ON, the machine is capable of scanning and transmitting a document continuously for up to one hour or 1500 millimeters (61.
Reports Understanding Reports Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print. For instructions on printing a report, see “Reports, Printing Reports” or “Reports, Report Name.
List of Reports 186 Printed from the Menu Automatically Generated · Activity Report · Message Confirmation Report · Active Mem. Files · Power Outage Report · Broadcast Confirmation Report (MCF) · Broadcast Entry Report · Phone Directory · Confidential Reception Report · Group Directory · Configuration Report · Function List · Box Information Personal Box List Relay Broadcast Entry Report · Protocol Dump ! Only Authorized Service Technicians will access the Protocol Dump, Log.
Activity Report This report provides a record of your machine’s last 50 communications. Information provided on this report includes: · The total amount of time your machine spent sending faxes and the total amount of time spent receiving faxes. · The date, time and duration (S,R-TIME) of each transmission or reception. · The name or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The communication mode used. · The number of pages. · The result.
Active Memory Files Report This report provides a list of all messages stored in your machine’s memory, including documents waiting for transmission and documents which have been received and not yet printed. Information provided on this report includes: · 188 The date and time at which the message was scanned into memory for transmission. · The name or telephone number of the machine you were communicating with · The communication mode used for each transmission or reception. · The number of pages.
Broadcast Confirmation Report Use this report to confirm the results of a multiple-location transmission ( broadcast). Information provided on this report includes: Printing the Broadcast Confirmation Report · The date and time at which the broadcast started. · The total amount of time used to complete the broadcast. 1 2 3 · For each location, the Location ID, the number of pages sent and the result of the communication. 4 · Department codes (D.
Telephone Directory This report provides a complete listing of all of the telephone numbers programmed into your machine’s Speed Dial numbers. The information includes: 190 · The Location ID and main fax number for each OneTouch key and 2- and 3-digit Speed Dial number. · The alternate number (OR) for each One-Touch key. · The parameter settings for each One-Touch key. | OKIFAX 5780/5980 Printing the Telephone Directory 1 2 3 4 Press Menu/Exit to enter the menu.
Group Directory Report This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group. The information includes: · Date and Time report was printed · ID of the machine generating the report · Group Number · Group Name · Location IDs programmed into the Group Printing the Group Directory 1 2 3 4 5 Press Menu/Exit to enter the menu. Press or to select Report Print. Press Enter.
Configuration Report The configuration report provides a list of the current operational settings of your machine. The information includes: 192 · The current User Function settings (except for One Touch Parameter settings, which appear in the telephone directory). · Certain numbers currently programmed into your machine Sender ID (ID=) TSI/CSI (TEL NO.) Forwarding No. Forward on P-Err. Relay Report No. · Your machine’s current dial parameter settings.
Function List The Function List is a report of the structure of the menu for your product. Use it as a reference while moving through the levels of the menu. It is NOT a report of the current menu settings. The Configuration Report provides a list of the current menu settings. See “Reports, Configuration Report.” Printing the Function List There are two ways to print the Function List. Help Report Print Help 1 Press Help. Report Print 1 2 3 4 Press Menu/Exit to enter the menu.
Box Information Box Information has two reports: 194 · Personal Box List · Relay Broadcast Entry Report OKIFAX 5980 only | OKIFAX 5780/5980 ! Your machine has 16 available boxes, which are shared between several functions. Refer to “Advanced Operations” for more information on Relay Faxing, Confidential Faxes, and Memory Polling (Bulletin).
Personal Box List The Personal Box List is a status report for the 16 available mailboxes. There are four options for each mailbox: · Close This indicates that the mailbox has not been programmed. · Relay Broadcast OKIFAX 5980 only This indicates that the mailbox is programmed for a Relay Broadcast. · Confidential This indicates that the mailbox is programmed as a Confidential Mailbox. · Bulletin Polling This indicates that the box is programmed for Memory Polling (Bulletin).
Relay Entry Report ! This report is only available on the OKIFAX 5980. Your machine can print a report of the locations programmed in a Relay Broadcast Mailbox. This report is called the Relay Entry Report. 196 Printing the Relay Entry Report 1 2 3 4 To print the Relay Entry Report, you must know the number (01 to 16) of the Relay Broadcast Mailbox.
Message Confirmation Report This report provides information about your last singlelocation fax transmission or polling transmission. Information in this report includes: · The date of the communication. · The total amount of time your machine spent sending or receiving (S,R-TIME). · The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). · The communication mode. · The number of pages. · The result. · Service codes. · Department codes (D.
Message Confirmation Report Options Message Confirmation Report (MCF) is a very convenient feature that is often used on a daily basis to ensure that faxes were sent or arrived at the proper destinations. Use the following functions to set MCF parameters. MCF (Single-Loc) Speed Access no. 70 Set to ON, an MCF automatically prints for single location transmissions. Set to OFF, no report prints. The default setting is OFF. MCF (Multi-Loc) Speed Access no.
Power Outage Report Confidential Reception Report Your machine has a 72-hour built-in battery backup in the event of a power failure. If power is interrupted to your machine, delayed transmissions, messages received into memory or other communications may be disrupted. As soon as power to the machine is restored, your machine automatically prints a power outage report to alert you. This report prints automatically each time your machine receives a confidential message.
Codes Used in Reports Two types of codes are used in reports. Result Codes Communication Codes Result Codes Result codes indicate the results of communications. BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10 days. COMP. A multiple-location transmission was completed. COVER The cover was opened during the communication. NO The transmission or reception failed due to a communication error.
Communication Codes OK The communication was completed successfully. PUNIT This error code indicates a problem with the printing unit. Contact your service person. Communication codes indicate the communication mode used for a communication. B.C. Multiple-location transmission (broadcast). TX R_JAM A paper jam occurred in your machine while it was receiving a fax. It could not receive the entire message in memory. A communication initiated by your machine.
Maintenance This section covers the procedures listed below. · Cleaning the Scanner Path · Replacing the Toner Cartridge · Replacing the Image Drum · Resetting the Image Drum Counter Cleaning the Scanner Path For the best possible scanning quality, clean the paper lint and dust accumulated in the area around the contact image sensor (a). Open the control panel and gently wipe the area over the scanner. Fig4_14.
Replacing the Toner Cartridge ! This machine will only operate using the toner cartridge specified for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct toner cartridge. ! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials.
! 1 CAUTION: When you open the top cover, you will see a label that reads: (CAUTION-HOT). This part is extremely hot–do not touch it. 2 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.eps Lift up on the document tray and swing it up and out of the way. Fig4_02.eps 1 3 Pull the lock lever on the toner cartridge in the direction of the arrow. Fig4_11_a.
! 4 Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see “Installation, Safety.” 5 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. Fig4_08.eps Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you received with your new toner cartridge.
8 Push the lock lever (in the direction of the arrow) until it stops. Fig4_11.eps 9 Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array (1). Use a clean section of the wipe with each pass. Fig1_07.eps 1 10 Close the copy stacker and document tray. Make sure the cover is firmly closed. Fig_01.
Replacing the Image Drum ! This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction. Refer to “Options and Accessories” for information on obtaining the correct image drum unit. ! Warning: Be careful when handling the image drum unit. NEVER touch the green surface. Do not let toner spill onto your clothing or other porous materials.
Image Drum Replacement Procedure 1 2 Turn off the power switch. Lift up on the document tray and swing it up and out of the way. 3 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. Fig4_02.eps Fig4_02.
4 ! Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new image drum cartridge, and discard it. 5 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. 5759_28.eps Please abide by local laws when disposing of an image drum cartridge. Fig4_04.eps 6 Lift out the toner well cover and discard. 5759_28a.eps 7 Install a new toner cartridge.
Resetting the Drum Counter Use this function to reset the drum counter ONLY · when you replace the image drum and · to clear the CHANGE DRUM message. To reset the image drum counter: 1 2 3 4 5 210 | Press Menu/Exit to enter the menu. Press until the > symbol is beside COUNTER. Press Enter twice. Press Clear twice. Press Menu/Exit to return to standby mode.
Options and Accessories Obtaining Before you order, have the correct part number and description of the item. · Order on the Internet at ! Important: This machine will only operate using the consumables and options specified by OKI for this facsimile machine. The use of any other consumables or options will result in the display of an operation error and in machine malfunction. www.okidata.com Click on the “where to buy” link. · Consult the dealer where you purchased your fax machine.
Part Numbers Consumables Unimessage Pro Software Standard on the OKIFAX 5980 Optional on OKIFAX 5780 Part Number Description 52112901 Toner Cartridge (5K Capacity) 70039301 Unimessage Pro LAN Software 40433318 Image Drum (20K Capacity)) 70039801 Unimessage Pro LAN 10 User Upgrade 40733301 Sheet: One Touch (1–40, Top Level) 70039901 Unimessage Pro LAN 25 User Upgrade 40733302 Sheet: One Touch (41–80, Bottom Level– Model 5980 only) Options 212 70039201 For the latest product and technical
Problem Solving General Information Internet Support Here are some general things to check before proceeding with detailed troubleshooting. · Is the machine plugged in and turned on? · Are the connections (power, telephone, and interface) secure? Oki Data provides support via the Internet. Oki Data’s main web site, www.okidata.com, is the gateway to Oki Data’s products and services. my.okidata.
Printing a Cleaning Page If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. Cleaning page process · Removes residual impurities from printing surfaces. · Reduces problems such as repeating marks, blotching, and shading. 214 | OKIFAX 5780/5980 To print a cleaning page 1 Press the Menu/Exit key to activate the menu mode. 2 Press continuously until Printer Cleaning displays. 3 Press Enter.
Clearing a Document Jam When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document appears to be positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below. 1 2 Turn off the power switch. Lift the document tray up (1) and back on its hinges. Fig4_01.
Clearing a Printing Paper Jam If your machine displays PAPER JAM or NO PAPER when the paper tray still contains paper, there may be one or more sheets of paper jammed in the machine. To clear a paper jam, follow the instructions below. 216 ! If you are experiencing frequent paper jams, it may be due to the type of paper you are using. For best results, select a paper which has been developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray.
3 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker. 4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Set it aside on a clean, dry surface out of direct sunlight. ! WARNING: Never expose the image drum cartridge to light for more than 5 minutes. Never expose the image drum cartridge to direct sunlight. Always hold the image drum unit by the ends.
5 Pull out any paper caught inside the machine. 7 Fig4_05.eps Remove any paper caught in the feeder and any damaged paper in the tray. Fig4_06.tif 8 6 Load the paper tray, making sure the paper is below the “Paper Full” marking. 9 Slide the paper tray back into the machine until it latches in place. 10 Place the image drum unit back into the machine. Pull out the paper tray. Fig1_07.eps ! WARNING: Always hold the image drum unit by the ends.
Display Panel Messages Error Messages This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate. 14:14: FAX Normal Display in Standby Mode Under normal operating conditions, information is displayed on the top and bottom lines of the display. The top line shows the time and the answering mode. Answering modes options are: FAX, TEL, PC, T/F, TAD, or MEM.
DOCUMENT JAM TONER LOW CONFIRM AND STOP A document being faxed or scanned has jammed in the scanner. See “Problem Solving, Clearing a Document Jam.” REPLACE TONER CART. RELOAD DOCUMENT Paper-feed error: A document to be faxed or scanned has not fed into the scanner properly. Remove the document and reload it into the document tray. 14:14 :FAX CHANGE DRUM SOON Image drum alarm: The image drum is nearing the end of its projected life.
PRINTER ALARM 2 INVALID TONER CART. REFER TO USER GUIDE REFER TO USER GUIDE or PRINTER ALARM 4 This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified for use in this machine. If you are using the correct toner cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized dealer for service. REFER TO USER GUIDE INVALID DRUM CART.
Counters Your machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. ! For some of the counters, the Service Bit must be set to ON. Your service person will assist you with setting the service bit. Accessing the Print/Scan Counters 1 2 3 4 222 | Press Menu/Exit to enter the menu. Press to select Counter. Press Enter. Press or to select the counter you want. Press Enter.
List of Problems Your fax unit is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer. Problem 1: The display is blank. Problem 2: Nothing happens when you press the control panel keys. Problem 3: The display tells you to replace paper even though there is paper in the paper tray.
Problem 12: Your machine does not answer the phone or receive faxes. Problem 13: Your received documents are light or have vertical streaks on them and you are not out of toner. Problem 14: You set your machine for delayed transmission but it did not send. Problem 15: Your machine will not poll a remote fax machine. Problem 16: Your machine is connected to a PBX and you can’t dial out. Problem 17: You want to answer an external telephone but your machine always answers first.
Problem 1: The display is blank. Solution: Check the power cord to make sure that it is firmly plugged in. Verify that the power switch is in the ON position. Check your wall outlet to make sure that it has power. Problem 3: The display tells you to replace paper even though there is paper in the paper tray. Solution: Make sure that the paper is firmly stacked in the tray. Check for a paper jam. Problem 2: Nothing happens when you press the control panel keys. Solution: Turn the machine off.
Problem 4: Your documents jam. Problem 5: Your machine won’t dial. Solution: Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips. Make sure that the paper is clean and dry. Make sure the document is not wider than your machine can load. Try making a copy of the document on a photocopier and faxing the copy. Solution: Check the power cord and wall outlet.
Problem 6: The display shows a communication error. Solution: This alarm indicates any of a number of problems: · You may be trying to communicate with an incompatible fax machine. Your machine can only communicate with ITU-T Group 3 fax machines. · The remote machine may not be able to perform the function that you want, such as polling or confidential messages. · The remote machine may also be out of paper or experiencing a paper jam.
Problem 7: You sent a fax but the image the remote fax machine received was very poor. Solution: If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings. See “Basic Faxing Operations, Loading Documents.” Copy the document on your machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later.
Problem 10: The image received on your machine was very poor Solution: Contact the person sending you the fax and ask them to change their Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly.
Problem 12: Your machine does not answer the phone or receive faxes. Problem 13: Your received documents are light or have vertical streaks on them and you are not out of toner. Solution: First check to see that the power cord is connected to the AC outlet. Also check the reception mode you are using. Your machine will not automatically receive faxes in manual answering mode [TEL]. See “Setting Basic Features, Setting the Answering Mode.
Problem 14: You set your machine for delayed transmission but it did not send. Problem 16: Your machine is connected to a PBX and you can’t dial out. Solution: Check the display to make sure that you have set your machine’s clock to the correct time. See “Setting Basic Features, Setting the Date and Time.” Solution: You must enter your dial prefix before the telephone number for each number that you dial or program into your machine.
Problem 18: Your received faxes sometimes look distorted. Solution: If the document received is wider or longer than the paper you have loaded into your paper tray, your machine automatically reduces the length of the document to fit on your paper. This type of problem could be communication related. The document may have jammed during scanning. If the document is unreadable, ask the sender to fax the document again. Problem 19: You are constantly receiving unsolicited advertising on your machine.
Problem 21: Your machine receives faxes, but doesn’t print them. Solution: Your machine may be out of paper. Check the paper tray. If empty, supply paper. Your machine may be out of toner. Check the display for a TONER LOW message. If displayed, replace the toner cartridge. Your machine may need a new drum. Check the display for a REPLACE IMAGE DRUM message. If displayed, replace the image drum. Your machine may be set to Answering Mode: Memory Reception Mode.
Shipping Your Machine 234 United States and Canada Latin America Use this procedure to ship the machine. 1 Remove the image drum unit (with toner cartridge). 2 Place the image drum unit (with toner cartridge still installed) into a polyethylene plastic bag (black) and store it in a cool place away from direct sunlight. 3 Package the machine. Use this procedure to ship the machine. 1 Remove the image drum unit (with toner cartridge).
Specifications All specifications are subject to change without notice. For the latest product and technical support information, visit the Oki Data Web site: www.okidata.
General Memory Protocol ITU-T G3 Modem Speed Maximum 33.6 Kbps Transmission Speed 5780: 3.0 seconds per page (ITU-T Test Chart #1) 5980: 2.5 seconds per page (ITU-T Test Chart #1) Print Speed Maximum 10 pages per minute Print Resolution 600 dpi Communication Method Half duplex Coding Scheme MH / MR / MMR / JBIG with ITU-T ECM error correction (JBIG available on Model 5980 only) Standard 5780: 2.5 MB 5980: 12.
Scanning Consumables Scan Speed 5780: 3 seconds per page 5980: 1.5 seconds per page Scan Resolution 300 dpi Scan Width 8.5 inches (21.5 centimeters) Scan Length 5 to 14 inches (12.8 to 35.6 centimeters) Gray Scale 64 levels Toner Yield The number of pages you can print with one toner cartridge depends on the type of documents you usually receive or copy.
Paper Handling Physical Dimensions Automatic Document Feeder Letter, A4 50 sheets of 13 to 20-lb. paper (49 to 75 g/m2) 30 sheets 21 to 28-lb. paper (79 to 105.5 g/m2) Single sheet of 32-lb paper (121 g/m2) Universal Tray Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6. 250 sheets maximum 16 to 24 lb. (60 to 91 g/m2) Manual Feeder Single Sheet Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6, JIS B5 16 to 32 lb.
Electrical Environmental Power 120 VAC +6%, -15% 50/60 Hz +/- 2% or 220/240 VAC +/- 15% 50/60 Hz +/- 2% Battery Backup 72 hours Power Modes Ready Standby Warmup Time From Standby, 30 seconds Temperature Operating 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius Storage 14 to 110 degrees Fahrenheit -10 to 43 degrees Celsius Humidity Operating 20 to 80% Relative Humidity, non-condensing Storage 10 to 90% Relative Humidity, non-condensing User’s Guide: English | 239
Index Symbols 0000 Code on Reports 197, 198 2-digit Speed Dial Sending a Fax 96 Speed Dial/Search Key 32 3-digit Speed Dial Sending a Fax 96 Speed Dial/Search Key 32 600 dpi TX Kit (Option) 212 A Access Digit (PBX) 70 Accessories 211 Active Memory Files Report 106, 188 Activity Report 187 Address, Personal Mailbox 138 240 | OKIFAX 5780/5980 Alarms Adjusting the Buzzer 74 Adjusting the Speaker Volume 74 Alarm Indicator Location 30 Continuous Tone 73 Incoming Ring 72 Signal Tones 38 Stop Key 33 Alphanume
B C B.C. (Communication Code) 201 Back Cover 27 Backup File TX 76, 149 Batch, Delayed Transmission 132 Battery Backup 22 Specifications 239 Beeps 38 Box Information 194 Broadcast Confirmation Report 189 Definition 116, 124 Enter Key 30 Entry Report 199 Locations (Number of) 235 Sending 125 vs.
Confidential Faxing Box Information 194 Personal Box List 195 Configuration Report 192 Changing Functions 174 Current Settings 173 Printing 173, 174 Confirming Results 101 Consumables Image Drum Handling 41 Replacement 207 Resetting the Counter 210 Yield 207, 237 Obtaining Replacements 211 One-Touch Label 33, 212 Toner Cartridge Handling 41 Replacement 203 Yield 203, 237 Continuous Tone 73 Contrast Resolution Key 31 Set while Loading Documents 94 Control Access to Your Machine 15, 76, 149 Control Panel 21,
Dial Broadcast Transmissions 235 Communication Speed 84 Dial Parameter Settings 68 Factory Defaults 68 Programming 68 Dial Prefix 71 Clearing the Number 78 Entering the Number 78 Dial Pulse (DP) 69 Dial Tone Detection 69 Hook Key 32 Dialing Characteristics Space Key 35 Echo Protection 84 Enter Number before Loading Document 110 Machine won't dial 226 Number of Auto Dials 235 Number of One-Touch Keys 235 One-Touch Keys 34 Pauses 36 Pulse Dial Rate 178 Pulse Dial Type 178 Pulse Make Ratio 178 Real-Time 101 Re
Environmental Specifications 239 Humidity 239 Temperature 239 Error Err.
H I Half Duplex 236 Half-tone 22 Resolution Key 31 Handset Installation 49 Manual Reception 102 Help 11, 12, 31 Function List 12, 55 Help List 12, 31 Help Button 21, 237 Helpful Hints 17 Quick Message Confirmation Report 18 Recording Addresses and Passwords 18 References 19 Configuration Report 19 Group Directory 19 Help and Function Lists 19 Telephone Directory 19 Send a Fax and Save the Number 17 Hook Key 32 Hub (Relay Key Station) 151 Humidity, Specifications 239 ID Deleting Characters 35 ID/Password
L Label, One-Touch 33 LAN Options 61 Language Change 74 Setting 62 LCD Panel.
Memory Polling 166 Memory Polling (Bulletin) 167 Memory Reception 22, 104 [MEM] 66 No Paper Reception 103 No Toner Reception 103 Memory Transmission 22 No paper reception 23 Specifications 236 and 600 dpi TX 236 Installation Limitations 236 Optional 236 Standard 236 Memory Polling (Bulletin) Box Information 194 Personal Box List 195 Menu Help Key 55 Menu/Exit Key Location 31 Navigating 54 Primary Functions 54 Setting the Paper Size 75 Structure 53 Message Confirmation Report 30, 197 Automatic Print when Err
Operation and Maintenance Safety 41 Operation Functions 175 Changing 174 CNG Count 179 Department Code (Restricted Access ID) 182 Distinctive Ring 180 ECM Function 177 Instant Dial 176 Memory Full Save 176 Memory Password 181 Pulse Dial Rate 178 Pulse Dial Type 178 Pulse Make Ratio 178 Remote Diagnosis 175 Restrict Access 177 Restricted Access ID (Department Code) 182 Ring Response 179 Sender ID 177 T/F Timer Prg.
Paper Tray Capacity 26 Location 26 Paper Sizes 26 Parameters Incoming Calls 72 Password Backup File TX 76, 149 Changing 140 Department Code (Restricted Access ID) 182 If forgotten 137 Memory 181 Recording 137 Restricted Access ID (Department Code) 182 Pauses Entering Pauses 36 Pause Key 36 PBX Connecting to 77 Machine won't dial out 231 PBX Dial Prefix Clearing the Number 78 Entering the Number 78 PBX Line 70 Dial Prefix 71 Variations by Country 71 PC Fax Mode [PC] 67 PC Mode 67 PC Print Face Up or Face Do
Printing Relay Print 75 Priority Transmission 136 Problem Solving 213 Alarm Indicator 30 Audible Alarms 38 Automatic MCF when Error Occurs 198 Closed Network (Rejecting Unsolicited Faxes) 98 Communications Speed 84 Dial Tone Detection 69 Documents Blurry 94 Documents too Dark 94 Documents too Light 94 Echo Protection 84 Image Quality Resolution Key 31 Type of Original Key 31 Include Image on MCF 198 Incoming Ring 72 List of Problems 223 Message Confirmation (MCF) Report Options 198 No Paper Reception 103 No
R R_JAM (Result Code) 201 Real-Time Dialing 101 Receiving Answering Machine 66 Confidential Faxes 23 Continuous Tone 73 Dual Access 111 Fax and Telephone Calls 65 Faxes are distorted 232 Faxes won't print 233 Forwarding Mode [FWD] 67 Incoming Call Parameters 72 Incoming Options 60 Incoming Settings 68 Manual Reception 102 Memory Reception Mode [MEM] 66 No Paper Reception 103 No Toner Reception 103 PC Fax Mode [PC, optional] 67 Programming Incoming Settings 68 Remote Receive 72 to Memory 104 Unit won't recei
Automatically Generated 186 Box Information 194 Broadcast Confirmation 189 Broadcast Entry Report 199 Codes 200 Communication Codes 201 Result Codes 200 Confidential Reception 144, 199 Configuration Report 173, 192 Function List 193 Group Directory Report 122, 191 List 186 Message Confirmation (MCF) 197 Doesn't print or doesn't print correctly 233 Image included on report 198 Options 198 Prints if errors occur 198 Personal Box List 195 Power Outage 99, 108, 199 Printed from menu 186 Printing 185 Relay Broad
Scanning 237 Cleaning the Scanner Path 202 Gray Scale 237 Length 237 Resolution 237 Speed 237 Width 237 Search by Group Name 122 Group 123 One-Touch Keys 34 Search to Send a Fax 97 Speed Dial/Search Key 32 Second Panel Accessing 37 Location 33 One-Touch Keys 37 Second Paper Tray Setting the Size 75 Security 23 Backup File TX 76, 149 Bulletin Polling Mailboxes 23 Closed Network 232 Confidential Faxes 137 Confidential Mailboxes 23 Confidential Reception 23 Department Code (Restricted Access ID) 182 Relay Mail
Specifications 235 Coding Scheme 236 Communications 236 Consumables Drum Yield 237 Toner Yield 237 Dialing 235 Electrical 239 Environmental 239 Image Drum Yield 207 Memory 236 and 600 dpi TX 236 Installation Limitations 236 Optional 236 Standard 236 Modem Speed 236 Paper Handling 238 Automatic Document Feeder 238 Envelopes 238 Manual Feeder 238 Single Sheets 238 Universal Tray 238 Print Resolution 236 Print Speed 236 Protocol 236 Scanning 237 Toner Cartridge Yield 203 Transmission Speed 236 254 | OKIFAX 5
TEL Mode 65 Manual Reception 102 Unit doesn't switch 232 Telephone External Installation 49 Real-Time Dialing 101 Using to Send a Fax 97 Telephone Answering Device Mode [TAD] 66 Telephone Directory 190 Speed Dial/Search Key 32 Telephone Line Connection 48 Dial Prefix 71 Distinctive Ring 180 Hook Key 32 Line Jack 27 PBX 70 Poor Conditions (ECM Function) 177 TEL Jack 1 27 TEL Jack 2 27 Variations by Country 71 Telephone Number Alternate Number 34, 84 Deleting Characters 35 Dial Prefix 71 Dial Settings 68 Forw
TSI/CSI Setting 63 TX (Communication Code) 201 Type of Original Key, Location 31 U Umlaut Characters, use Unique Key 35 Unimessage 212 Unique Characters 31 Unique Key 31, 35 Unpacking Missing Items 43 Unsolicited Faxes 98, 232 Closed Network 98 Unwanted Faxes 232 Uppercase (Caps Key) 35 User Language, Changing 74 V Ventilation Installing the Machine 42 Volume Buzzer Adjustments 74 Speaker Adjustments 74 256 | OKIFAX 5780/5980 W Warranty LED Printhead (Location) Location 28 Width Reduction 74 Width, Sc
