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Document Title and Part Number Contact Information OKIFAX T.37 Option Guide Please address any comments on this publication to: P/N 59338802 Web Site Disclaimer Please visit Oki Data’s multilingual web site at: Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control.
Contents T.37 Internet Fax ................................................. 6 Overview ............................................................................... 6 Operation Overview (End User) .......................................... 7 Information Provided ....................................................... 7 General Conditions .......................................................... 7 Internet Fax Transmission ................................................ 8 Internet Fax Reception ........
Settings Stored on the Fax Machine ................................. 25 General Information ........................................................ 25 Accessing Settings .......................................................... 25 List of User Functions (Network Settings) ........................ 26 Sender ID (e-mail) User Function 90 ............................................................ 32 Changing Settings ............................................................
Network Scanner ................................................................. 86 Example .......................................................................... 86 How it Works .................................................................. 86 Image Resolution ........................................................... 87 Sender ID (EMAIL) ......................................................... 87 Network Printing .................................................................
T.37 Internet Fax Overview T.37 Internet Fax is an easy-to-use feature that is difficult to explain. This overview has several sections to help you understand T.37 Internet Fax. 6 | · Operation Overview (End User) · Information Provided · Components of an Internet Fax · What Your T.37 Internet Fax Machine Can Do OKIFAX 5780/5980 Operation Overview (End User) This section should be used as a quick-reference for using the your T.37 Internet Fax.
Operation Overview (End User) Information Provided The following items provide the information you will need to use your fax machine. To make a LAN connection, the following information must be configured on this machine. Ask your network administrator about these settings.
Internet Fax Transmission General Information To send an Internet Fax message, you need a mail server from which to send e-mail. Please consult your network administrator about the settings listed below, which are required in order to make a connection to the mail server. 8 | · SMTP Server Address / Name · DNS Server’s IP Address · Host Name · e-mail Address OKIFAX 5780/5980 These settings are similar to those of popular mail clients such as Netscape Messenger, Outlook and Eudora.
SMTP Server Address / Name Host Name Enter the SMTP server name or IP Address. If entering the server’s IP Address, be sure to type the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured. Enter the host name of this machine. If you do not know the host name, enter the e-mail address of this machine instead. E-mail Address Enter the e-mail address assigned to this machine.
Internet Fax Reception General Information To receive an Internet Fax message, you need a mail server for sending e-mail. Please consult your network administrator about the settings listed below, which are required in order to make a connection to the mail server. 10 | · POP Server Address / Name · DNS Server’s IP Address · POP Server User Name · POP Server Password OKIFAX 5780/5980 The machine is ready to receive Internet Fax messages when these settings have been configured.
POP Server Address / Name Enter the POP server name or IP Address. When entering the server’s IP Address, be sure to enter the dots (full-stops) dividing the numbers. Example: 192.168.1.1 You may enter a server name only if a DNS server has been configured. DNS Server’s IP Address This setting is not required if the POP server has been specified by its IP ADDRESS. A DNS server can convert a server name into an IP ADDRESS.
List of Settings User Function 80 User Function 81 User Function 82 User Function 83 User Function 84 Auto Tray Switch Paper Size Check LAN Print T.O.
Information Provided The following items provide the information you will need to use your fax machine. · User’s Guide · Warranty Document · Option Guide(s) · OKILAN 7100e+ User’s Guide · Software Utilities CD-ROM Each item is explained below. User’s Guide The User’s Guide provides the information common to all configurations. Warranty Document The Warranty Document provides the warranty, service and support, and Material Safety Data Sheet information for this product series. T.
Option Guides Dual Line This guide provides the information unique to the Dual Line configuration of the product series. The Option Guides provide the information unique to each option of the product series. ! One Option Guide covers four of the available options: Second Paper Tray This section provides the information about the second paper tray option for the product series. Memory Options This section provides the information about the memory options for the product series.
OKILAN 7100e+ User’s Guide The OKILAN 7100e+ User’s Guide provides the information about the network card used with this product series. Software Utilities CD-ROM The Software Utilities CD-ROM includes the following software: · OKIVIEW 32 · Network Print Driver · LPR Add Port/Pop up Monitor Utility · Internet - Fax Utility Each item is explained below. OKIVIEW 32 The OKIVIEW 32 Utility provides a simple, quick way of configuring and maintaining Oki network printers on a Novell network.
Components of an Internet Fax E-mail (body text) A fax sent over the Internet has three components. · Header · e-mail (body text) Attachment(s): TIFF or PDF · Attachment(s): TIFF or PDF Your ability to receive, view, or print these components will vary according to the settings of different functions. The attachment(s) are the “fax” part of the Internet Fax. The content of the attachments (TIFF or PDF) is determined by the end user.
What Your T.37 Internet Fax Machine Can Do T.37 Internet Fax is a feature with many capabilities.
Helpful Hints (T.37) Your fax machine has many features and capabilities that will help you · operate the machine · save money · save time “Help and Helpful Hints” in the User’s Guide summarizes the features and capabilities directly connected to saving money and time. “Helpful Hints (T.37)” provides tips that help you use your T.37 Internet Fax to its fullest. PSTN Faxing vs. Internet Faxing PSTN Faxing is fax communication conducted via telephone lines. You are probably familiar with PSTN faxing.
Status of Server Backup / Archive (Network Scan) Internet Faxing is conducted over the Internet via network servers. If the servers are down, running slowly, or experiencing other problems, Internet Faxing will be adversely affected. You can use your fax machine to create digital versions of documents you only have in hardcopy form. To do this, send the document as an Internet Fax to your email address. When the document is scanned, a TIFF or PDF version of the document is created.
Operation Overview Before the machine is used, three processes must be completed. ! · Installation · Setup · Customization Installation and setup requirements may vary from system to system. Installation Installation covers the physical procedures, such as removing the unit from the shipping packaging, connecting the power, telephone, and network lines, installing consumables. Installation may be performed by anyone. Refer to “Installation” in the User’s Guide for more information.
LAN Topologies and Operating Systems Listed below are the LAN topologies and operating systems supported by your fax machine. LAN 10base-T Ethernet 100base-TX Ethernet (Fast Ethernet) Operating systems supported by the printer driver: Windows 95 Windows NT 4.0 Windows 2000 NetWare 3.x NetWare 4.x NetWare 5.x ! When printing, Macintosh and UNIX are not supported. Network Print Protocols TCP/IP IPX/SPX NetBEUI Internet Fax Protocols TCP/IP SMTP POP3 DNS Management Protocols SNMP MIB T.
Set Up (on a Network) 22 Identifying Current Settings Settings Stored on the Fax Machine When your fax machine is setup on a network, settings for the machine are located in two places. The Configuration Report lists the current settings of the facsimile machine. Printing the Configuration Report 1 Press Menu/Exit to enter the menu. 2 Press or to select Report Print. Press Enter. 3 Press or until the report you want appears on the display. Press Enter.
Settings Recorded on the Network Card There are two ways to print a report of the settings recorded on the network card. · using the fax machine’s menu: print the NIC Configuration Report or the NIC Information Report · pressing a button on the network card Using the Fax Machine’s Menu The Configuration Report lists the current settings of the facsimile machine. Printing the NIC Configuration Report or the NIC Information Report 1 2 3 4 Press Menu/Exit to enter the menu.
Using the Button on the Network Card Network Card Manual ! Some Network Cards may not have a black button. 7100e+ User’s Guide If yours does not, refer to the previous section, “Using the Fax Machine’s Menu.” 1 Press the black button on the network card for three seconds. Release the button. Two reports print.
Settings Stored on the Fax Machine General Information User Functions 80 to 98 are reserved for network settings. User Functions 80 to 82 are for network printing. User Functions 83 to 98 are for faxing using the Internet. User Function 98, Network Settings, is used to configure the network card. Network settings can also be changed over a network, using various tools. ! ! Accessing Settings 1 2 3 4 Press Menu/Exit to enter the menu. Press or until Setup appears on the display. Press Enter.
List of User Functions (Network Settings) Explanations of each user function follow this list. User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Print T.O.
Auto Tray Switch User Function 80 Paper Size Check User Function 81 Settings are: ON or OFF Default is: OFF. When Auto Tray Switch is set to ON, your fax machine will use paper from another tray when paper runs out in one tray. Settings are: ON or OFF Default is: ON. Set to ON If Paper Size Check is set to ON, an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax machine.
LAN Print T.O. User Function 82 POP Interval User Function 83 It is impossible to judge whether printing data is not being transmitted due to network delay or the end of the data stream. This time-out configuration allows the device to cancel a print job when no printing data can be found after a specified time has elapsed since the last data was submitted. Do not change the default configuration unless it is absolutely necessary. Settings are: 5 sec., 30 sec., 5 min. Default Setting is: 30 sec.
Delete POP Message User Function 84 Use this to determine how the received e-mails are deleted from the mail server. If this user function is set to OFF, received e-mails remain on the POP server until the Network Administrator deletes them. Available settings are: OFF: Do not delete mail TYPE1: Delete only the mail your fax machine can print TYPE2: Delete all mail The default setting is Type 2. 50 Communications Limit Your fax machine maintains a log of up to 50 communications.
Time Between GMT User Function 85 Text Print User Function 86 GMT is Greenwich Mean Time. Use this function to set the difference between your machine’s local time and GMT. This value must be entered correctly, or e-mail headers will be wrong. If you need help in determining the difference between your time and GMT, a good reference website may be found at http://greenwichmeantime.com Available settings are: 12 to -12, in one-hour increments.
Header Print User Function 87 Coding Mode User Function 88 This function determines how the e-mail header is printed. Text Print (User Function 86) must be ON for this setting (Header Print) to be valid. Available settings are: OFF, TYPE1, and TYPE2 OFF: Header does not print. The message and any TIFF attachments print. TYPE1: SUBJECT/FROM/TO information prints. TYPE2: All header information prints. This information includes all routing and server information. The default setting is TYPE1.
Extra Fine Mode User Function 89 Sender ID (e-mail) User Function 90 This function determines the scan resolution of the EX.FINE mode for Internet Faxing. Available settings are: 300 dpi or 600 dpi. The default setting is 300 dpi. This function determines if the sender ID is included with images scanned by the Internet Fax. Available settings are: ON or OFF. The default setting is ON. ! ! If you want to use 600 dpi scan resolution, the OKI HRS600 (600 dpi TX) option (8 MB RAM) must be installed.
Domain Name User Function 91 This function is only used when setting up your fax machine as a gateway for relay fax. This is also known as an off-ramp. This setting is required when forwarding e-mail received by SMTP to PSTN/ISDN. Data is received only from the registered (programmed) domain names. Example If you register network.com, only the e-mail from domain network.com or its sub-domain will be received and forwarded.
Return Receipt User Function 92 ! Some mail clients and Internet Fax products currently on the market cannot receive this MDN format correctly. ! MDN vs. DSN ! The recipient MUST HAVE a mail program that uses the Message Disposition Notification (MDN) standard. MDN = Message Disposition Notification Netscape Messenger, Eudora Pro, and the OKIFAX 5750/5950 and 5780/5980 Series Facsimile Machines support MDN.
! The setting for User Function 92: Return Receipt does not affect the Error MDN message. An Error MDN will be returned to the sender if · · ! a file other than the TIFF formats compatible with this Internet Fax is received and User Function 73: ERR. REPORT (MCF) is set to ON When User Function 92: Return Receipt is set to ON, anyone who receives a transmission from your machine will return an MDN confirmation. To print the confirmation, you must set User Function 86: Text Print to ON.
Receipt Format User Function 93 POP GW Setting User Function 95 This function determines the format of the Return Receipt Confirmation (MDN). Available settings are: Text or MDN. TEXT: The format that might typically be displayed by a program such as Microsoft Outlook MDN: The format based on the RFC for MDN (Message Disposition Notification). Default is TEXT. To use the POP Gateway Service, both a Subject and Password must registered.
GW Forward Text User Function 96 Send Notification User Function 97 This function determines if the text portion of an email is attached when Gateway Forwarding is used. Available settings are: ON or OFF. Default is ON. When User Function 97, Send Notification is set to ON, the fixed text message and scanned TIFF or PDF files are sent to the specified e-mail address. When User Function 97, Send Notification is set to OFF, only the scanned TIFF or PDF files are sent. Available settings are: ON or OFF.
Network Settings User Function 98 This function modifies these network settings. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME 6: POP USER ID 7: POP PASSWORD 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server 10: HOST NAME 11: FAX E-mail Address 12: DSN Delivery Status Notification 13: NIC INITIALIZE 38 | OKIFAX 5780/5980 ! After changing the network settings under User Function 98, press MENU.
DHCP Server If you are working with a DHCP (Dynamic Host Configuration Protocol) server, the following items are set automatically. 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 8: DNS P .SRV ADDRESS Domain Name Service Primary Server 9: DNS S .SRV ADDRESS Domain Name Service Secondary Server ! The default DHCP setting is Enable. ! When you enter an IP Address from the front panel of your fax unit, the IP Address is used as a static IP address. The DHCP setting is automatically disabled.
Explanation of Settings 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY Sets the default gateway address. 4: SMTP SERVER NAME Enter either the IP address or the host name of the SMTP mail server. ! If the DNS name of the SMTP server does not work, try entering the IP address of the SMTP server. Restrictions · If DNS has been set, use the host name (e.g., mail.network.com). · If DNS has not been set, enter the IP address of the server.
5: POP SERVER NAME Enter either the IP address or the host name of the POP mail server. ! If the DNS name of the POP server does not work, try entering the IP address of the POP server. Restrictions · If DNS has been set, use the host name (e.g., mail.network.com). · If DNS has not been set, enter the IP address of the server. The address must include the “.” (period) dividers (e.g., 192.168.4.123). · up to 64 characters may be entered. You may use Latin letters, numbers and symbols.
7: POP PASSWORD Enter the password registered on the POP3 server. If a password has already been entered, it is shown as XXXXXXXXXXXXXXXX (sixteen Xs). Restrictions · 42 | up to 16 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: ! # & ’ ( ) * + , - . / :;=?·@?”_%~ The “~” (tilde) symbol shows on the display as “-1”.
10: HOST NAME Enter the host name defined on this machine. Restrictions · up to 64 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: !#&’()*+,-./:;=?·@?”_%~ The “~” (tilde) symbol shows on the display as “-1”. Both uppercase and lowercase letters can be used. To change the case, press the CAPS key (one-touch key 31).
12: DSN (Delivery Status Notification) ! MDN vs. DSN When a mail server with DSN receives a message, it sends a delivery confirmation to the sender of the message. Change this setting to OFF, if you are sending a message to a mail server that does not support DSN. If you do not change this setting to OFF, the server may not be able to handle the message correctly and a communication error may occur. Some servers can send mail to servers without DSN. In this case, no delivery notification will be sent.
13: NIC INITIALIZE Resets the Network Card to its original factory settings. You may also reset the card to factory settings by pressing and holding the button on the card (if your network card has a button). ! Make sure that you want to do this before proceeding. When you reset the Network Card to factory settings, all current settings are lost. The message “ARE YOU SURE?” will show on the display. You must confirm your choice before the unit will reset to factory defaults. T.
Changing Settings There are four ways to change the network settings for your machine. 1 menu of the machine 2 web page of the network card 3 OKIVIEW 32 (Adminmanager) 4 Telnet 46 | OKIFAX 5780/5980 Some settings can be accessed with any method. Other settings are only accessed by one method. This section lists the settings. The lists are organized by the method used to access the settings. After the lists, each access method is discussed.
Settings Changed Only by Using the Web Page Printer Status Network Status Network Connection TCP/IP NetWare NetBEUI EtherTalk SNMP Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number Use APOP ! Settings Changed by Using the Web Page or the Menu User Function 98, Network Settings 1: IP ADDRESS 2: SUBNETMASK 3: DEFAULT GATEWAY 4: SMTP SERVER NAME 5: POP SERVER NAME 6: POP USER ID 7: POP PASSWORD 8: DNS P .SRV ADDRESS 9: DNS S .
Settings Changed Only by Using OKIVIEW 32 Status Name Location Network Protocols TCP/IP RAPP, BOOTP, DHCP IP Address, Subnet Mask, Default Gateway Primary DNS, Secondary DNS NetWare AppleTalk NetBEUI Frame Types Internet Host Name E-Mail Address DSN DNS (Primary/Secondary) SMTP POP3 Factory Defaults, Reset Device 48 | OKIFAX 5780/5980 ! You can use OKIVIEW 32 to adjust the settings for User Function 98, Network Settings.
Using the OKILAN 7100e+ Web Page You can use the Web page of the network card to change the network settings for your machine. See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.” To access the Web page of the network card, use a web browser such as Internet Explorer or Netscape Navigator. ! The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e+ User's Guide.
Changing Settings Using the Web Page Printer Status This is the main web access screen. Shows the message(s) currently displayed by your fax machine. Network Status Shows the status of TCP/IP, NetWare and NetBEUI. EtherTalk Not supported by this machine. Do not change this setting. SNMP See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Using the OKILAN 7100e+ Web Page.
POP3 Enables or disables the POP reception protocol. For normal operations, set this to Enable. SMTP Port Number Sets the SMTP protocol port number. Do not change this unless it is necessary. The default setting is 25. POP Port Number Sets the POP protocol port number. Do not change this unless it is necessary. The default setting is 110. Use APOP This setting is available when you are using a POP server that supports APOP. With APOP, the POP password will be encrypted before it is sent.
Using OKIVIEW 32 Use this tool to configure the Network Card on Windows95/98/NT4.0/2000/XP via the network. The settings available through OKIVIEW 32 are nearly the same as those accessible through the Web page. ! The Web page you access for your fax machine is slightly different from the Web page described in the OKILAN 7100e+ User's Guide. See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32” or the OKIVIEW 32 on-line Help.
Internet Host Name E-Mail Address DSN DNS (Primary/Secondary) SMTP POP3 Factory Defaults, Reset Device When you start OKIVIEW 32, you will see a list of the Network Cards connected to the printers and facsimiles. Check the MAC addresses of the printers and facsimiles to identify the Network Card you want to configure. ! The Network Card Report provides the MAC address as explained earlier. Next, select the Network Card you wish to configure. Then go to MENU, then Setup, then Device Setup.
General Set the password. TCP/IP Allows you to modify the settings listed below. a. Enable DHCP/BOOTP or RARP b. IP Address, Subnet mask and Default Gateway c. Enable Banner for FTP/LPR d. DNS settings NetWare Allows you to modify the NetWare server settings. Please note that the position of the Pserver menu is different for Internet Fax, and so is the method for setting Pserver NDS and Bindery.
Telnet Your fax machine is Telnet capable. You can use Telnet (via the network) to change the network settings for your machine. There are differences between what you see and what is described in the OKILAN 7100e+ User's Guide. ! See the OKILAN 7100e+ User’s Guide, “OKILAN Configuration, Setting Up the OKILAN 7100e+ Using OKIVIEW 32” or the OKIVIEW 32 on-line Help. T.
Customization Programming e-mail Addresses You can program (store) e-mail addresses into your machine, just as you do telephone numbers. You can create a group of e-mail addresses, just as you can create a group of telephone numbers. For more information about groups, see the User’s Guide, “Sending a Fax to Multiple Locations.” Procedure ! Print the Telephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed.
10 Repeat the above process from Step 4 until you have finished programming. 11 Press Menu/Exit to return the machine to standby mode. 12 When finished with the programming of One Touch keys, lift off the plastic cover. Use a pencil to write the name of the One Touch key you have programmed. 1 Press Menu/Exit to enter the menu. 2 Press to select Location Program. Press Enter. 3 The cursor will be at Speed Dial. Press Enter. 4 Input the speed dial number you want to program, then press Enter.
Confirming e-mail Address Programming E-mail Address Restrictions If you want to check / verify an e-mail address you have programmed, print the Telephone Directory. See the User’s Guide, “Reports, Telephone Directory.” · up to 64 characters may be entered. You may use Latin letters, numbers and symbols. To enter symbols, use either one-touch key 20 or key “0” of the numeric ten-key pad. The symbols that can be used are: !#&’()*+,-./:;=?·@?”_%~ The “~” (tilde) symbol shows on the display as “-1”.
Using Internet Fax Sending a Document General Information Differences Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switched Telephone Network (PSTN / regular phone line). See the User’s Guide, “Basic Faxing, Sending a Fax.” Internet Fax data is scanned into memory before transmission. Your machine must establish a server connection before the document is sent.
How to Send a Document 1 2 60 | Load your documents. Select the entry method. For more information on entry methods, refer to the User’s Guide, “Basic Faxing, Sending a Fax.” Entry methods are: · One-Touch or Speed Dial · Search You must know the first letter of the e-mail address to search for an e-mail address. · Non-programmed e-mail also known as a Numeric Keypad or walk-up You must send the document as an Internet Transmission.
Sending to a Pre-programmed E-mail Normally, when you send to a preprogrammed e-mail address, you load the document and select the appropriate one touch or speed dial key. However, other options are available. These options allow the machine to function like a typical email program. To access these options, 1 Load the document. 2 Press the EMAIL key 2 times. 3 The list of e-mail options appears on the display. For more information, refer to the “List of e-Mail Options.
List of e-Mail Options 1 TO 2 CC 3 FROM 4 SUBJECT 5 SEND FILE FORMAT 6 SENDER ID(EMAIL) 7 RETURN RECEIPT 8 COMFIRM REPORT 9 DISPLAY (TO:) 10 DISPLAY (CC:) 11 DISPLAY (FROM:) 62 | OKIFAX 5780/5980 Descriptions of e-Mail Options 1 TO Use this option to select a One-Touch, Speed Dial, or Group. Whatever you select MUST be programmed with an email before you select it. 2 CC Use this option to select a One-Touch, Speed Dial, or Group. Whatever you select MUST be programmed with an email before you select it.
4 SUBJECT Use this option to enter a subject of up to 64 characters. 5 SEND FILE FORMAT Use this option to select the type of file your document will be converted to: TIFF or PDF. 6 SENDER ID (EMAIL) Use this option to select the whether or not the email sender ID will be printed at the top of the page on the receiving end If ON is activated, the email sender ID prints. 7 RETURN RECEIPT Use this option to have your machine request a confirmation (MDN) from the recipient’s machine that the document was read.
Sending to a Non-Programmed E-mail Limitations and Suggestions Also known as Numeric Keypad (Walk-up) e-mail faxing If you want to send an Internet Fax, but you do not want to program the e-mail address as a One-Touch or Speed Dial, you must make sure that it is sent as an Internet Transmission. 1 Load the document. 2 Press the e-mail key. 3 Input the e-mail address. · If you need a digital copy of a fax transmission for your records, send the fax to the destination and your e-mail address.
TIFF or PDF Format General Information When functioning as an Internet Fax, your machine converts scanned documents into a single TIFF or PDF format file and sends it by e-mail. The transmit resolutions are: · 200 x 100 dpi in STD mode · 200 x 200 dpi in FINE mode · 300 x 300 dpi or 600 x 600 dpi * in EX-FINE * the OKI HRS600 (600 dpi TX) option must be installed · The images are compressed using one of the standard formats used on faxes. The formats are listed below.
Text Attachment Your machine attaches text to fax document e-mails. The attached text for TIFF-format faxes is different from the text for PDF-format faxes. When Sender ID is set to ON, and the Sender ID is already registered, the ‘from The Internet Facsimile’ becomes ‘from [Sender ID]’. Text for TIFF-format There are scanned pages attached to this e-mail which have been sent from ([Sender ID] or an Internet Facsimile.
Viewing TIFF Files Viewing PDF Files To view TIFF files, you must have a TIFF viewer installed on your PC. Microsoft Windows 95, 98, NT 4.0 and 2000 have a viewer called Imaging, which you can use to view TIFF files. To view PDF files, you must have Adobe Acrobat Reader (Version 3.x, 4.x, or 5.x) installed on your PC. ! Before printing a TIFF file from Imaging, go to OPTIONS in either the Print screen or in Properties and set the Print format to “Fit to Page.
Receiving Internet Faxes Your machine can receive Internet Faxes two ways. · Automatic Reception · Manual Reception During automatic reception, your Internet Fax machine automatically connects to the server and receives mail at the time interval set in User Function 83, the POP INTERVAL TIME setting. If your machine performs an automatic reception, but no messages (mail) are on the server, no record of the session is made.
Automatic Reception Manual Reception If your machine performs an automatic reception, but no messages (mail) are on the server, no record of the session is made. Single Message If one message is on the server, your machine receives the message and prints it. Your machine can manually receive mail. If your machine performs a manual reception, but no messages (mail) are on the server, service code F941 is used as the record of the session. 1 Press Menu/Exit to enter the menu.
Receiving TIFF files Your machine receives mail messages with TIFF attachments from the mail server and prints out the attached files. ! Your machine CANNOT receive mail messages with PDF attachments! Restrictions TIFF Your machine can print out TIFFs in the Full Mode, which covers the Simple Mode. It cannot print any other TIFF format. If your machine receives any other TIFF format, a communication error occurs and an error report prints.
Resolution Your machine can receive files with the following resolutions. ! Compression Your machine can receive files with the following compression formats. · 200 x 100 dpi · MH · 200 x 200 dpi · MR · 200 x 400 dpi · MMR · 300 x 300 dpi · 600 x 600 dpi The OKI HRS600 (600 dpi TX) option must be installed if you want to receive files with 600 x 600 dpi resolution. ! There are many different kinds of TIFFs. TIFFs made via Microsoft Imaging can be received by your machine.
Receiving e-mails (Body Text) A fax sent over the Internet has three components. · Header · e-mail (Body Text) · TIFF attachment(s) The e-mail includes the To, From, and Date information. It may include RE: (Subject) and body text (e-mail message). The e-mail of an Internet Fax often comes with added messages (text) before and after the TIFFs. You can select how (or whether) these components print.
Gateway Services (Forwarding) There are four Gateway Services. 1 POP 2 Answer Mode 3 SMTP 4 Relay Each service is explained in the following sections. POP Gateway Forwarding Here are the steps for POP Gateway Forwarding. 1 The gateway machine is programmed with a POP Gateway Subject and Password (User Function 95 POP GW SETTING).
Example of POP Gateway Forwarding Set up 1 Press MENU/EXIT. 2 3 4 5 6 7 Press 95 on ten key pad Enter GW SUBJECT (For example: SEND) Press Enter. Enter GW PASSWORD (For example: FAX) Press Enter. Press MENU/EXIT. Subject Field The Subject field of an email that this gateway machine forwards would look like this: SEND:FAX=5551212 If multiple phone numbers are to be entered they must be separated by “&”.
Answer Mode Forwarding SMTP Here are the steps for Answer Mode Forwarding. 1 A telephone number or email address can be programmed as the forwarding location. E-mails to a Fax Number ! You can forward to a telephone number OR an e-mail address, but not both. 2 When that occurs, User Function 10 AUTO ANSWER MODE, adds the setting, FWD, to the menu.
SMTP General Information SMTP Image Restrictions Use the format FAX=[telephone number}@{domain name} to indicate the forwarding number. The Internet Fax forwards the received TIFF file to the number given after “FAX=” by normal fax transmission. The items listed below have certain restrictions when used as part of this feature. · TIFFs must be the type of file your machine can receive. · text files cannot be forwarded when the GW Forward Text Setting (User Function 96) is OFF.
SMTP Mail Address Format SMTP Domain Name Restrictions The exact mail address format required for e-mail-to-fax forwarding varies from one network to another. Consult with your network administrator for the correct format to use. Example Host name intfax Domain name network.com e-mail Address You must register the domain names that your machine will communicate with (receive data from) when forwarding email-to-fax. This is intended to prevent unauthorized access of the e-mail forwarding function.
SMTP: How it Works 1 2 3 4 5 78 | The client sends a message to the mail server using the address format FAX=123@fax.abc.com. A client can be a computer or an Internet Fax. The mail server makes an enquiry to the DNS server about fax.abc.com The DNS server replies to the mail server with the IP address of fax.abc.com. The mail server forwards the message to the Internet Fax. The Internet Fax then forwards the message to an F-Code fax machine with the telephone number of 123.
SMTP Mail Server Settings for E-mail-to-FAX Gateway Service The setting changes explained here can only be made by a network administrator. To use gateway service 1 (e-mail-to-OKIFAX-to-G3 FAX), the mail server and the DNS server must be configured to forward e-mail to the your fax machine. Here are some examples of settings for forwarding mail to the your fax machine. The settings given here are only examples. Servers do not have to be configured as shown in order to use the gateway service.
SMTP DNS Server First, register your fax machine onto the DNS server. In this example, the settings for a type of DNS server called BIND run on UNIX are explained. You will need to know or set the following items. 80 | · Network Setup · Install the fax machine as a device on the network · Add a record to the zone file · Add a PTR record to the reverse zone file · Restart the Server OKIFAX 5780/5980 Network Setup The network in our example has this setup. Network domain name: abc.
Install the Fax Machine Now, install your fax machine on this network. Host name of the fax machine: fax.abc.com IP address of the fax machine: 192.168.1.105 Add a Record Add a record of the fax machine on the zone file of the DNS server (dns.abc.com). Address (A) record ……… mail.abc.com. IN A 192.168.1.100 dns.abc.com. IN A 192.168.1.101 user.abc.com. IN A 192.168.1.50 fax.abc.com. IN A 192.168.1.105 ……… Add a PTR Record Add a PTR record of the fax machine to the reverse zone file.
SMTP Mail Server Most of the time, the DNS server configuration explained in the DNS Server section will allow you to use the e-mail-toFAX relay service. The DNS server configuration is not always used. Some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves. If mail server mail.abc.com has been set up in this way, it will regard mail to xxxx@fax.abc.com as mail to one of its users and will not forward it to your fax machine.
1 ! Insert the following strings to file sendmail.def. ……… ACCEPT_LOWER=yes ……… LOWER_MATCH_STYLE=!lw-file ……… ACCEPT, etc. tells the server to receive mail to hosts located within its domain. LOWER, etc. tells the server to receive mail to hosts located within its domain, EXCEPT mail to hosts listed in sendmail.lw. 2 Add a string (specifying e-mail-to-FAX relay) to /etc/sendmail.lw. ……… fax ! With “fax”, the server DOES NOT receive mail to fax.abc.com. 3 Create sendmail.
SMTP Mail Forwarding Process 1 2 3 4 5 Client sends mail to mail server (To: fax=123@fax.abc.com) Mail server makes enquiry to DNS server regarding fax.abc.com DNS replies to mail server (returns the IP address of fax.abc.com) Mail server forwards mail to fax machine FAX communication to FAX number 123 Relay Faxes to an e-mail Address Your fax machine can forward incoming faxes from an F-Code fax machine to an e-mail address.
Procedure 1 Create a personal mailbox as a relay mailbox. 2 Register a one-touch key, with an e-mail address assigned to it, in the relay mailbox. Any fax image sent to this Personal Box is then forwarded to the assigned e-mail address. See the User’s Guide, “Advanced Operations, Confidential Faxes, Programming Personal (Confidential) Mailboxes.” See the User’s Guide, “Advanced Operations, Relay Faxing.” How it works 1 An F-Code fax machine sends the fax message to your Internet Fax machine.
Network Scanner Your fax machine can be used as a network scanner. Remember the following when using your fax machine as a network scanner: · you can adjust the resolution of the scanned images · turn off the IFAX Sender ID (User Function 90), or it will appear on your scanned images Example Here is an example of using your fax machine as a network scanner. You have a hard copy document that you would like to have on file as a digital copy.
Image Resolution Sender ID (EMAIL) The setting for User Function 89: Ex.Fine Mode adjusts the resolution of the scanned image. The resolution may be set between 300 and 600 dpi. User Function 90: Sender ID must be set to ON when you are using your fax machine for faxing using the Internet. This places the Sender ID on the top of any documents you send. However, when you are using your fax machine as a network scanner, you do not want this information to appear on your scanned documents.
Network Printing Printing Documents To use your fax machine to print documents via the LAN, you need to install the appropriate software from the supplied CD-ROM and make the correct settings for your environment. A brief description of each of the supported operating systems and the suggested installation procedure appears in this section. When installing network card utilities, select the Quick Setup option where it is available.
Operating Systems NetWare Windows NT 4.0 and Windows 2000 Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Configure the network card. The NetWare server has two modes. Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Configure the network card. When printing directly from Windows NT 4.0 or 2000, use LPR (Microsoft TCP/IP Printing), included in Windows NT 4.0 and 2000.
Windows 95/98 Recommended procedure: 1 Install the printer driver. 2 Install the network card utility. 3 Install the Oki Print Monitor (LPR Utility). 4 Configure the network card. When printing directly from Windows 95/98, the Oki Print Monitor (LPR Utility) should be installed from the supplied CD-ROM. TCP/IP must be installed in Windows 95/98 in order to use Oki Print Monitor (LPR Utility). For more details, see the information on the supplied CD-ROM.
Other Operating Systems Configuring from Network Utilities Other operating systems, such as Macintosh or UNIX, are not supported. (also known as CD Setup Utilities) The network card configurations may be altered from a PC via the network, using the utilities on the CD-ROM. The configuration settings can be accessed from the installer. With these utilities, TCP/IP and NetWare parameters may be configured. For more details, see the information on the supplied CD-ROM.
Configuration Network settings can be modified through the front panel (menu) of your fax machine via User Function 98: Network Settings. 1 Press Menu/Exit to enter the menu. 2 Press or to select Setup, press Enter. 3 Press or until LANOPTIONS appears on the display. Press Enter. 4 Press or until User Function 98: NETWORK SETTINGS appears on the display. 92 | OKIFAX 5780/5980 To print from Windows using LPR, it is necessary to set the IP ADDRESS (User Function 98, Setting 1).
Settings User Functions 1: IP ADDRESS Sets the IP address. 2: SUBNETMASK Sets the subnet mask. 3: DEFAULT GATEWAY These three user functions are specific to Network Printing. Sets the default gateway address. · Auto Tray Switch (User Function 80) · Paper Size Check (User Function 81) · LAN Print T.O. (User Function 82) Auto Tray Switch User Function 80 Settings are: ON or OFF Default is: OFF.
Paper Size Check User Function 81 Settings are: ON or OFF Default is: ON. Set to ON If Paper Size Check is set to ON, an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax machine. When this alarm is displayed, put the correct size of paper in the specified tray. Printing begins when the tray is closed. After printing, · set the same paper as configured for the tray or · change the tray configuration to the correct paper size.
Banner Output Your fax machine supports TEXT-style Banner of NetWare 3.x and NetWare 4.x. ! Only US-ASCII characters will print. Any characters that cannot be printed are shown as spaces. If a NetWare banner cannot be printed, alter the configuration · at your PC to “No Banner Used” or · at NetWare Server to “No Banner Sent”. Contact your NetWare Network Administrator for assistance. When a problem occurs with banner printing, change the banner settings to “NO” with the correct utilities.
Problem Solving There are two areas of Problem Solving. LAN Data Error · End User · Network Administrator End User When LAN Data Error is shown on the fax display, there may be a problem in the printing data transmitted via the network. The printing data will be cancelled. Re-send the print job. Option Board Error If this error occurs while printing documents, the error may be a paper jam. Clear the jam.
Network Administrator Service Codes SMTP Error Codes When a communication error occurs, print the Activity Report. Use the report to find the service code for the error. There are two types of service codes. Here is the format for SMTP communication service codes. E123 E = SMTP communication 123 = three-digit SMTP error code defined by RFC. RFC is an Internet “standards” term meaning “Request For Comment”.
List of SMTP Error Codes E001 Text print When E001 occurs, the “Number of Pages” column in the Activity Report will be blank. E002 Text received but not printed When E002 occurs, the “Number of Pages” column in the Activity Report will be blank.
SMTP Protocol Error Codes The following are SMTP protocol error codes given in RFC821. RFC is an Internet “standards” term meaning “Request For Comment.” RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation. When these occur, contact your network administrator. E421 Service not available, closing transmission channel.
POP3 Communication Errors There are no standard error code definitions for the POP3 protocol. Here is the format for POP3 Communication Errors. F123 F = POP3 Communication Errors 123 = three-digit SMTP error code defined by RFC. RFC is an Internet “standards” term meaning “Request For Comment”. RFCs are documents that define standards or proposed standard-definitions for network and Internet operation. Individual RFCs define specific aspects of network or Internet operation.
F931 F932 F940 F941 F942 F950 F951 F952 F953 F954 F955 F956 FF00 E-mail cannot be received (invalid TIFF) E-mail cannot be received (other than invalid TIFF) Memory full No new mail found in manual reception Command time-out Server communication error Cannot specify address. POP GATEWAY receiving machine is using the individual address. POP GATEWAY Locations specified number is over.
Transmission Troubleshooting Transmission fails; a communication error occurs. See if the server is down. Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? Has the SMTP server been configured correctly? Has the host name been registered? If using DNS, is the DNS server address correct? If DNS is ON, some servers may cause an error. Display shows message “OPTION BOARD ERROR.” An error may have occurred at the interface between the fax machine and the network card. Turn off the fax machine.
Reception Troubleshooting Reception fails; a communication error occurs. Are the IP ADDRESS, SubNetMask and Default Gateway settings correct? Has the POP server been configured correctly? If using DNS, is the DNS server address correct? Have you set the USER ID correctly as registered on the POP server? Have you set the password correctly as registered on the POP server? If APOP is on, it will cause a communication error on a POP server that does not support APOP. Reception does not start.
The same mail prints repeatedly. Is the User Function 84: DELETE POP MSG set to TYPE2? Do not use other settings unless you receive mail on a PC as well as on your fax machine. With the TYPE1 or OFF setting, you will get the same mail repeatedly if the number of messages received exceeds the maximum number that can be logged by this Internet Fax (50). If this happens, access the mail server from your PC and delete all the mail.
PDF files are not received. PDF files cannot be received. PDF files can be sent. You want a different format for the Return Receipt. To receive a Return Receipt, your machine must make a Return Receipt request. Receipt Format determines the format of the Return Receipt. Two settings are available: MDN and TEXT MDN MDN is the format specified by RFC supported by Netscape Messenger supported by Microsoft Outlook A mailer that does not recognize MDN may not display the receipt properly.
E-mail-to-Fax Troubleshooting SMTP I have sent data using the format “FAX=[telephone number]@[domain name], but it has not been delivered to the Internet Fax. You may have set the domain name (the part after @) incorrectly. Consult your Network Administrator about the correct domain entry. The Internet Fax refuses to receive data. Check the entered telephone number.
There is a Domain Discrepancy. Verify that the domain of the mail address of the sender is programmed in User Function 91: Domain Name (of the Internet Fax). Example: The mail address of the sender is: admin@fax.test.com Using this example, there are three ways to program User Function 91: Domain Name. fax.test.com test.com com If User Function 91: Domain Name is programmed as fax.text.com Your machine will ONLY receive from that sender. com Your machine will receive from all COM domains.
E-mail-to-Fax Troubleshooting POP There is a transmission error. Confirm the service code. I sent an email, but it wasn’t forwarded. Only TIFF or TEXT files are forwarded. If User Function 96: GW Forward Text is set to OFF, and the email contains only text, the email will not be forwarded. In Email to Fax (POP), the Mail Subject MUST contain a specified series of letters. Verify that this series of letters is correctly entered. Email to Fax (POP) allows a maximum of ten (10) forwarding locations.
E-mail-to-Fax Troubleshooting General Received e-mails are not deleting from the server the way I want them to. Check the setting of User Function 84: Delete POP Message. This setting determines how the received e-mails are deleted from the mail server. If this user function is set to OFF, received e-mails remain on the POP until the Network Administrator deletes them.
The communication logs (records) for the messages received by my fax machine are not correct. Your fax machine maintains a log of up to 50 communications. This log prevents repeat receptions of any messages that have already been read. However, if there are more than 50 messages on the server, you may experience errors. Your fax machine will receive and print e-mails, but the log will not be correct.
When I scan documents, my fax machine sender ID is included. Check the setting for User Function 90: Sender ID (E-Mail). Make sure it is OFF. This function determines if the sender ID is included with images scanned by the Internet Fax. Available settings are: ON or OFF. The default setting is ON. My fax machine sender ID is not included in documents I am sending. Check the setting for User Function 90: Sender ID (E-Mail). Make sure it is ON.
I’ve entered the DNS name of the SMTP server, but it doesn’t work. Try entering the IP address. I’ve changed the settings for the network card (User Function 98), but the changes are not being implemented. Did you press MENU while the initialization message was displayed? Pressing MENU while the initialization message is on display (after changing the settings) will cause the machine to “lose” the setting changes and the settings will not update correctly.
My fax machine stops receiving messages before they are completely received. Make sure that your machine has enough free memory to receive fax messages. Internet Faxes are received into memory. If too little memory is available, reception may be terminated before the complete message is received. Install an optional memory expansion kit if your Internet Fax receptions frequently terminate before completion.
Printing Troubleshooting I want to use my fax machine as a printer. When I try to install the printer driver on my Windows 2000 system, I get a warning message about authentication. Ignore this message if it appears. It will not cause any problems with the installation of the driver. I have the optional second paper tray installed. Why won’t my machine automatically pull paper from the other tray when one runs out? Verify that User Function 80, Auto Tray Switch is ON.
