B840 B840n B840dn
PREFACE Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
EMERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.
CONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3 Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer settings in Windows . . . . . . . . . . . . . . . . Printing preferences in Windows applications . . PCL emulation. . . . . . . . . . . . . . . . . . . . . . . . PS emulation . . . . . . . . . . . . . . . . . . . . . . . . Setting from Windows control panel . . . . . . . . Printer settings in Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 . . . .
NOTES, CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
ABOUT THIS GUIDE NOTE Images used in this manual may include optional features that your product does not have installed. DOCUMENTATION SUITE This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features.
ON-LINE USAGE This guide is intended to be read on screen using Adobe Reader. Use the navigation and viewing tools provided in Adobe Reader. There are many cross-references within this book, each highlighted as blue text. When you click on a cross-reference the display will instantly jump to the part of the manual containing the referenced material. By using the before.
INTRODUCTION Congratulations on purchasing this monochrome page printer. Your new printer is designed with a range of advanced features to give you crisp black and white pages at high speed on a wide range of print media. For your information, a summary of the main features of your printer is given below.: > Two different models to choose from: B840n and B840dn (d denotes Duplex included and n denotes Network Interface Card included). > Memory: 128MB. > Paper handling: 530 sheets (80g/m²).
PRINTER COMPONENTS For illustration purposes the B840dn model is shown. 10 3 1 4 13 2 11 12 5 6 7 9 8 1. Operator panel 2. Output Stacker (250 sheets @ 80g/m2, face down) 3. Output Stacker extension 4. Top cover release button 5. Multi Purpose Tray (100 sheets @ 80g/m2)(shown in open position) 6. Multi Purpose Tray extension 7. Paper size dial 8. Paper Tray (530 sheets @ 80g/m2) 9. ON/OFF switch 10. LED array 11. Fuser unit 12. EP toner cartridge 13.
14 23 22 21 20 ACC LAN 19 18 17 15 16 14. Cooling fan 15. Power cable connection 16. Parallel interface connection 17. LAN interface connection 18. ACC connection 19. USB interface connection 20. Paper Tray extension 21. Duplex unit (optional on the B840n) 22. Rear Face Up Tray extension 23.
OPERATOR PANEL 7 8 5 2 1 3 6 4 The operator panel consists of a menu driven control panel, an LCD display and two LED indicators. PANEL ELEMENTS 1. Liquid crystal display. (LCD) panel. Two rows of up to 16 alphanumeric digits displaying print status, menu items in menu mode and error messages. 2. Menu Scroll Buttons. Press briefly to enter the MENU mode. Press briefly again to select the next menu. Press for more than 2 seconds to scroll through the different menus. 3. Back button.
7. Ready indicator (green). ON indicates ready to receive data. FLASHING indicates processing data. FLASHING SLOWLY indicates the machine status is sleep mode. OFF indicates Offline. 8. Attention indicator (red). ON indicates a warning (e.g. low toner). FLASHING indicates an error, (e.g. toner empty). OFF indicates normal condition. NOTE If both the Ready and Attention indicators are flashing, tThere is a minor error with the printer, for example, toner is low and the image drum needs to be changed.
MENU FUNCTIONS HOW TO CHANGE THE SETTINGS - USER It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Where applicable, factory default settings are shown in bold type in the following tables.In the normal operating condition, known as “standby,” the printer’s LCD window will show “ONLINE.
7. Press the Enter button. 8. Press the up or down Menu button until the “item” you want to change is displayed. 9. Press the Enter button. 10. Using the up or down Menu button, identify the parameter as required. 11. Press the Enter button to enter an asterisk (*) on the right side of the setting selected. 12. Press the On Line button to switch to online. The machine will automatically reboot.
PRINT JOBS MENU NOTE This menu only displays if the optional SD card is installed. ITEM ENCRYPTED JOB ACTION REMARKS NOT FOUND Used for printing an encrypted authentication print job (Encrypted Job) stored in the SD card. PRINT DELETE After inputting a password, “SEARCHING JOB” is displayed until a job appropriate to the password is found. (Searching time increases in proportion to the number of jobs stored in the SD card, and the printer may take up to 20 sec.
INFORMATION MENU This menu provides a quick method of listing various items stored within the printer. ITEM ACTION REMARKS PRINT MENU MAP EXECUTE Prints complete menu listing with current settings shown. NETWORK EXECUTE Prints Network configuration information. PRINT FILE LIST EXECUTE Prints a list of overlays, macros, fonts and other files stored on the printer’s SD card (if installed).
PRINT MENU This menu provides adjustment of various print job related functions. ITEM DEFAULT REMARKS COPIES 1 Enter the number of copies of a document to be printed from 1 to 999. DUPLEX OFF Switches the Duplex (2 sided) function ON/OFF. Duplex must be fitted. BINDING LONG EDGE Sets the default binding to SEF or LEF.Display condition: duplex setting is enabled. See “DUPLEX” on page 18.
MEDIA MENU This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRAY1 PAPERSIZE CASSETTE SIZE Selects the size of paper loaded in Tray 1 (upper tray if both trays installed). For CUSTOM setting see XSIZE and Y-SIZE in “Print menu” on page 18. TRAY1 MEDIATYPE PLAIN Selects the type of media loaded in this tray.
ITEM DEFAULT REMARKS MPT PAPERSIZE A4 LEF Selects the size of paper to be fed from the multi purpose tray. For CUSTOM setting see XDIMENSION and Y-DIMENSION in “Print menu” on page43. MPT MEDIATYPE PLAIN Selects the type of media to be fed from the multi purpose tray so that the printer can adjust its internal parameters to better accommodate the selected type of media.Note: USERTYPEn are displayed only if registered in the host PC/Server.
ITEM DEFAULT REMARKS JAM RECOVERY ON Specifies whether the printer should perform jam recovery after a paper jam has occurred. If ON, the printer will attempt to re-print any pages lost due to a paper jam once the jam has been cleared. ERROR REPORT OFF If ON, the printer will print error details when a PostScript Emulation error occurs. Note: Applies to PS & PCL XL only. PCL EMULATION This menu controls the printer’s PCL emulation.
ITEM DEFAULT REMARKS PCL T0ID 4 Sets the # to specify the MP tray for the paper feed destination command (ESC&l#H) in PCL5e emulation. PCL T1ID 1 Sets the # to specify Tray 1 for the paper feed destination command (ESC&l#H) in PCL5e emulation. PCL T2ID 5 Sets the # to specify Tray 2 for the paper feed destination command (ESC&l#H) in PCL5e emulation. TRAY ID# (Displayed only if Tray 2 is installed).
FX EMULATION This menu controls the printer’s FX emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI Specifies character pitch in this emulation. CHARACTER SET SET-2 Specifies a character set. SYMBOL SET IBM-437 Specifies a symbol set. LETTER O STYLE DISABLE Specifies the style that replaces 9BH with letter o and 9DH with a zero ZERO CHARACTER NORMAL Sets the zero to be slashed or unslashed. LINE PITCH 6 LPI Specifies the line spacing.
USB MENU This menu controls the operation of the printer’s USB data interface. ITEM DEFAULT REMARKS USB ENABLE Enables or disables the USB data interface. SOFT RESET DISABLE Enables or disables the SOFT RESET command. SPEED 480Mbps Selects the interface speed. OFFLINE RECEIVE DISABLE Enables or disables this function. When set to Enable, the interface retains a receive possible state even when switching to Offline.
NETWORK MENU This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface. ITEM DEFAULT REMARKS TCP/IP ENABLE Enables or disables this network protocol. IP VERSION IP v4 Sets up the IP version. Operates with IP v4 only (not valid with IPv6). Operates with both IP v4 and IPv6. Operates with IPv6 only (not valid with IPv4). From this stage, if IPv6 only is set from UI, for example Telnet, “IP v6” appears as the value of IP Version on the operation panel.
ITEM DEFAULT REMARKS HUB LINK SETTING AUTO NEGOTIATE Sets full or half duplex for communication via a network hub.When AUTO is set, negotiation is done automatically. FACTORY DEFAULTS EXECUTE Reloads the settings present when the unit was setup by the manufacturer. MAINTENANCE MENU This menu provides access to various printer maintenance functions. ITEM DEFAULT REMARKS MENU RESET EXECUTE Resets menus to default settings. SAVE MENU EXECUTE Saves the current menu settings.
USAGE MENU This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them. ITEM DEFAULT REMARKS TRAY1 PAGE COUNT nnnn An indication of the number of pages printed from Tray1. TRAY2 PAGE COUNT nnnn An indication of the number of pages printed from Tray2. (When Tray2 is installed.
PAPER RECOMMENDATIONS For guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “Paper and tray information” in the “Specifications” chapter. PAPER AND ENVELOPE TYPES The manufacturer of this printer recommends the following guidelines when selecting paper and envelopes for use in your printer: > Paper and envelopes should be stored flat and away from moisture, direct sunlight and heat sources.
POSTCARDS The manufacturer of this printer recommends the following guidelines when selecting postcards for use in your printer: > Always manually feed single postcards using the Multi Purpose Tray. > Use unfolded double postcards. > Use postcards designed for use in laser type printers. > Do not use postcards used for ink jet printers. > Do not use stamped or picture postcards. INSTALLING PAPER NOTE If printing on A6 size paper, use the multi purpose tray.
3. Load paper long edge feed (LEF) (letter headed paper - face down and top edge towards the right of the printer) (1) up to mark (a). 1 a 3 2 4. Adjust the rear stopper, paper guides (2) and cassette tray roller (3) to the size and orientation of paper being used. CAUTION! IMPORTANT: Set paper size dial (3) to the size and orientation of paper being used (A4 LEF in the above example). If the paper is oriented long-edge, the Long Edge Feed (LEF) checkbox must be enabled in the printer driver.
Face up and face down printing For face down printing, make sure the Rear stacker is closed (the paper exits from the top of the printer). The Output Stacker on the top of the printer stacks printed pages face down, capacity 250 sheets of weight 80g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down). The face up stacker should be opened and the tray extension pulled out when required for use.
> Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. NOTE Do not select Duplex printing on envelopes. > Load Transparencies face up and top edge into the printer. > For heavyweight paper or cardstock open the rear stacker to collect the printed output. This will give the paper a nearly straight path through the machine, avoiding paper jams and damage to the paper. 3.
PAPER FEED, SIZE AND MEDIA SETTING The process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper.
Paper size Set the paper size as follows. NOTE > When using paper trays, standard paper sizes are recognised automatically with CASSETTE SIZE (default setting) selected. Paper size need only be set for custom paper sizes. > When using the Multi Purpose Tray, the paper size has to be selected. 1. Press the Menu UP arrow or DOWN arrow button until PRINT MENU is displayed, then press Enter button. 2.
INTERFACES Your printer is equipped with a selection of data interfaces: 1. Parallel1 – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. 2. USB – For connection to a PC running Windows 2000 or later or Mac OS X or later. This port requires a cable conforming to USB version 2.0 or above. The operation of a printer is not assured if a USB compatible device is connected concurrently with other USB-compatible machines.
PRINTER DRIVERS This chapter describes how to install a printer driver on two types of operating system – Windows and Mac OS X. The printer drivers are all contained on the printer driver DVD. Please refer to the readme file on this DVD for the latest information on printer driver installation. WINDOWS OPERATING SYSTEMS 1. With Windows running, insert the printer driver DVD into your DVD-ROM drive. 2. If the DVD does not run automatically, use Start > Run...
OPERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Mac OS X environment. In the former, while PCL emulation is available on all printer models, PS emulation is optional. PRINTER SETTINGS IN WINDOWS NOTE The illustrations in this guide relate to Windows XP PCL and PS emulations – other operating system windows may appear slightly different but the principles are the same. Your printer’s operator panel menus provide access to many options.
Setup tab 1 2 3 4 5 6 7 1. Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper you will feed into the printer. 2. You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray), Tray 2 or Tray 3 (if you have the optional paper trays installed) or the Multi Purpose Tray.
Job options tab 3 4 5 1 6 2 7 1. The output resolution of the printed page can be set as follows. > The High Quality setting prints at 1200 x 1200dpi and is the best option for printing vector objects such as graphics and text. > The Normal setting prints at 600 x 600dpi and is suitable for most printing jobs. > The Draft setting prints at 300 x 300dpi and is suitable for printing draft documents that contain mainly text. > You can select Toner Saving to save toner for some print jobs. 2.
Image tab 1 2 3 4 5 1. Dithering produces an intermediate greyscale by adjusting the combination of dots used in printing. Selecting a setting determines the degree of detail with which a graphics image will be printed. Mesh determines that a screen of dots is used for dithering while Line Art determines that an array of lines is used for dithering. 2. Select dithering texture by setting the size of dots used in the halftone screen. 3.
PS EMULATION The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. Layout tab 1 2 3 4 5 1. Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. 2. Print on both sides (duplex printing) can be set to long edge or short edge of the document. 3. Printed page order can be set as front to back or back to front of the document. 4. Set the number of pages to be printed on a single sheet.
5. Click the Advanced button to be able to set further document options as follows: 1 2 3 1. Select the required printed paper size. 2. You can substitute another font for TrueType Font. 3. You can set other document options as required, including PostScript options and printer features. Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab.
Job options tab 3 4 1 5 2 6 7 1. The output resolution of the printed page can be set as follows. > The High Quality setting prints at 1200 x 1200dpi and is the best option for printing vector objects such as graphics and text. > The Normal setting prints at 600 x 600dpi and is suitable for most printing jobs. > You can select Toner Saving to save toner for some print jobs. 2. You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc.
SETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window directly from Windows, rather than from within an application program, a somewhat more extensive range of settings is provided. Changes made here will generally affect all documents you print from Windows applications, and will be remembered from one Windows session to the next. PCL emulation The main tabs are the General Tab, Advanced Tab and Device Options Tab. General tab 1 2 3 1.
Advanced tab 1 2 3 a b 4 5 6 7 8 10 9 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly.
compatibility problems occur you can disable the feature. However, these advanced options may then not be available, even though the hardware might support them. 9. This button provides access to the same setup windows as when printing from applications. Changes made via the Windows Control Panel become the Windows default settings. 10. You can design and specify a separator page that prints between documents.
PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier. Device settings tab 1 2 3 128 MB RAM 1. You can set the desired paper sizes in each of the available paper feed trays. 2. You can make a variety of font settings depending on your application. 3. You can set which optional upgrades are installed on your printer. See “Installing options” on page 74.
2-SIDED PRINTING The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. You can print using Auto Duplex or Manual Duplex function. NOTE The steps in the process relate to Windows XP PCL. Other operating system windows may appear slightly different, but the principles are the same.
4. In the 2-sided printing drop down menu, select either Long Edge (Manual) or Short Edge (Manual) according to your printing preferences. If you require further information, click the Duplex Help button. Then, click the Print button. 5. Every second page (1) of your document is printed first. When this is complete, a message appears on screen prompting you to take the paper, flip it and replace it in the Paper Tray. 1 2 6. Open the Paper Tray (2).
7. Take the printed paper from the Output Stacker (3) and place it in the Paper Tray, ensuring that the printed side is facing up and the bottom of the page facing into the printer (4). 3 4 5 8. Close the Paper Tray and press the Online (5) button. The message window should disappear from your screen and the document finishes printing the remaining pages of your document. NOTE You must press the Online button to start the printing for other side.
8. Set the paper one page at a time in the Multi Purpose Tray with the printed side facing down and the top of the page facing into the printer. Ensure that the paper is gripped in place. 9. Press the Online button. The remaining pages of your document print on the blank side of the paper, one sheet at a time as you feed it into the Multi Purpose Tray.
OVERLAYS AND MACROS (WINDOWS ONLY) WHAT ARE OVERLAYS AND MACROS? If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features. You can use PostScript overlays to generate all your special stationery and store it in the printer for use whenever you need it. If you have chosen to install the PCL driver, macros perform a similar function.
CREATE AND DOWNLOAD THE PROJECT 1. From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. 2. Choose Projects > New Project. 3. Choose Projects > Add File to Project. 4. Set the Files of Type drop-down list to PRN Files(*.prn). 5. Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set. You can have more than one printer (.PRN) file in a project.
4. 5. In the Define Overlays window, enter a suitable name (1) for this overlay and choose which page(s) (2) of your documents will use this overlay. 1 2 Enter the name of the overlay file (3) exactly as it appeared in the Storage Device Manager project window. Remember 3 4 that this name is case sensitive.
CREATING PCL OVERLAYS Three steps are required to create an overlay: 1. Create the form data using your own application software and print it to a printer (.PRN) file. 2. Use the Storage Device Manager utility software supplied on DVD with your printer to create a “project file,” import the .PRN file, and download the generated filter (.BIN) files to the printer. 3. Use downloaded files to define your overlay ready for use with any future document.
If you wish to edit the names or ID numbers, double-click the file entry and edit the details. Volume details are as follows: 0 = printer’s storage device PCL partition; 1 = printer’s storage device Common partition; %disk0% = printer’s storage device PostScript partition; 2 = flash memory PCL %Flash0% = flash memory PostScript Note that the names are case sensitive, and will be needed later exactly as they appear in this list. 8. Choose Projects > Save Project and enter a meaningful name (e.g.
Remember that names and IDs of overlay files must be entered exactly as they appeared in the Storage Device Manager project window. Remember also that names are case sensitive. If you forgot to note the overlay name or ID when you created them, you can find them using Storage Device Manager to view the project file, or the printer’s Information Menu to print a file list and identify them from there. The new overlays will now appear in the Defined Overlays list in the printer properties window. 6.
MAINTENANCE EP TONER CARTRIDGE REPLACEMENT Only use genuine original consumables to ensure the best quality and performance from your hardware. Non original products may adversely affect your printer's performance and invalidate your warranty. CAUTION! Static sensitive devices, handle with care. NOTE When the LCD display indicates EP TONER LOW, or if print appears faded, first open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder.
2. Holding it by its top centre, pull the used EP toner cartridge out slowly. 3. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the EP toner cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
8. Push the coloured lever towards the rear of the printer (lock position) to release toner into the image drum unit. 9. Gently wipe the LED head surface with a clean, lint free cloth. 10. Close the top cover and press it down to latch it closed. CLEANING CAUTION! Use a clean, moist, lint-free cloth for cleaning. Do not use benzine, thinners or alcohol as a cleaning agent. ...THE UNIT CASING 1. Switch the printer off. 2.
4. Switch the printer on. ...THE LED HEAD Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. There is no need to switch off the printer to clean the lens. 1. Press the cover release and open the printer’s top cover fully. 2. Gently wipe the LED head surface with a clean, lint free cloth. CAUTION! Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur. 3.
3. Gaining access through the gap left by paper tray, wipe the paper feed rollers with a clean, lint-free cloth moistened with water. 4. Wipe the feed roller on the paper tray. 5. Replace the paper tray. 6. Open the multi purpose tray.
7. Lift roller assembly and wipe the feed rollers. 8. Close the multi purpose tray.
TROUBLESHOOTING STATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the self-explanatory status and error messages in your chosen language.
INPUT JAM NOTE The B840dn model has been illustrated below. The principles are the same for all models of this printer. 1. Remove the paper tray from the printer (1). 2. Remove any crumpled or folded paper. 3. Remove any paper from the underside of the printer (2). 2 1 4. Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. FEED JAM OR EXIT JAM 1. Remove the tray and clear any misfed sheets as given above. 2.
3. Carefully lift out the EP toner cartridge. Be careful not to touch or scratch the green drum surface. 4. Remove any jammed sheets from the paper path. 5. Re-install the EP toner cartridge, ensuring that the pegs (1 & 2) correctly locate into the slots on each side of the printer (3). 2 1 3 6. Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting, while you check the remaining area for jammed sheets.
7. Remove any jammed paper from the fuser. (a) To remove a sheet just entering the fuser (1), grip the trailing edge of the sheet, lift the fuser pressure release levers (2) up and press toward the rear to release the fuser’s grip on the sheet, and withdraw the sheet through the cavity area. 2 NOTE If the sheet is well advanced into the fuser (only a short length is still visible), do not attempt to pull it back.
8. Remove any jammed paper from the face down stacker. 9. Remove any jammed paper from the face up stacker. 10. If a duplex unit is fitted, lift lever (1) and lower the duplex unit cover and pull out any sheets found in this area. Close the duplex unit cover.
11. If the jammed paper is not ejected when the duplex unit cover is closed, turn off the printer. > Remove the duplex unit and paper tray extension. > Open the duplex unit as shown and pull out any sheets found in this area. > Re-fit the duplex unit and paper tray extension. 12. Check for paper jam under the Paper Guard. > Remove the EP toner cartridge as described in step 3. > Raise the Paper Guard (1) and remove the paper. Lower the Paper Guard back into position.
13. Open the Multi Purpose Tray (1). Lift the front cover release lever and lower the front cover. Check inside the cover for sheets in this area and remove any that you find, then close the cover. 1 2 3 14. Close the top cover and press down to latch it closed. 15. The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted.
PRINT QUALITY PROBLEMS Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. SYMPTOM PROBLEM SOLUTION Blank sheets printed. Image drum cartridge not properly installed. Reinstall image drum cartridge. Empty toner cartridge. Replace with a new EP toner cartridge. Empty toner cartridge. Pages get fainter when toner is used up. Replace with a new EP toner cartridge. LED array is dirty.
PAPER FEED PROBLEMS SYMPTOM PROBLEM SOLUTION Paper Jams occur frequently. Multiple sheets of paper are fed at the same time. The printer is tilted. Place the paper on a stable and flat surface. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Use paper suitable for the printer. Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping Paper is not aligned. Align the paper edges to the paper guides.
SOFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM PROBLEM SOLUTION Printing is garbled. Incorrect driver is installed. Install an appropriate driver. Printer’s output is below rated speed. Much of the printing delays will be caused by your application.
INSTALLING OPTIONS The following options are available to extend the performance of your printer: > 256, 512MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > SD Card: to enable collating of printed pages and can be used to store overlays and macros, fonts, and secure or proof documents waiting to be printed > Duplex unit (B840n only): to enable two-sided printing, using less paper and make large documents easier to handle > Second/third paper tray: to
4. Select Driver. 5. Select all hardware options appropriate to your machine and click OK. Tiger (Mac OS X 10.4) 1. Open the Mac OS X Print & Fax Preferences. 2. Ensure your machine is selected. 3. Select Printer Setup.... 4. Select the menu and choose Installable Options.... 5. Select all hardware options appropriate to your machine and click Apply Changes…. Panther (Mac OS X 10.3) 1. Open the Mac OS X Print & Fax Preferences. 2. Select Printing. 3. Select Set Up Printers.... 4.
SPECIFICATIONS GENERAL PRINTER MODEL MODEL NUMBER B840 N21301B A summary of the basic characteristics of your printer appears in the table below: ITEM SPECIFICATION Dimensions 485mm x 521mm x 373mm (W x D x H) Weight 28kg approximately (without optional trays) Power supply 220 to 240VAC @ 50 - 60Hz Power consumption Typical: <550W ± 2% Peak: <1.2KW Idle: <75W Power save mode: 15W (no options installed); 17W (with options installed) Sleep mode: 1.
PAPER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions).
Feed Tray Paper type Ejection Method Size Weight T1 T2/ T3 MPT FU FD A3(SEF) UH X X 0 0 X UH X X 0 0 X UH X X 0 0 X - X X 0 0 X - X X 0 0 X - X X 0 0 X - X X 0 0 X A4(LEF/SEF) B4(SEF) A5(SEF) B5(LEF/SEF) Letter(LEF/SEF) Executive(SEF) 8K(260x368mm) (SEF) 8K(270x390mm) (SEF) 8K(273x394mm) (SEF) 16K(184x260mm) (LEF/SEF) 16K(195x270mm) (LEF/SEF) 16K(197x273mm) (LEF/SEF) Tabloid (SEF) Legal 14(SEF) Legal 13.
Duplex Printing Auto Paper type Plain paper Manual Size Weight T1 T2/ T3 MPT T1 T2/ T3 MPT A3(SEF) L,ML,M, MH, H 0 0 0 0 0 0 L,ML,M, MH, H 0 0 0 0 0 0 L,ML,M, MH, H X X X 0 X 0 L,ML,M, MH, H X X X U U 0 UH X X X X X X UH X X X X X X UH X X X X X X - X X X X X X A4(LEF/SEF) B4(SEF) B5(LEF/SEF) Letter(LEF/SEF) Executive(SEF) 8K(260x368mm) (SEF) 8K(270x390mm) (SEF) 8K(273x394mm) (SEF) Legal 14(SEF) Legal 13.
Duplex Printing Auto Paper type Envelopes Manual Size Weight T1 T2/ T3 MPT T1 T2/ T3 MPT Com-9 - X X X X X X - X X X X X X - X X X X X X Com-10 DL C5 C6 Monarch Custom W: 76 - 297 L: 148 - 432 Labels A4 Letter Transparencies A4 Letter Specifications > 80
NOTES/SYMBOLS/TERMS Notes: 1. When an optional second paper tray is used, the original tray is referred to as Tray 1 and the optional tray as Tray 2. 2. It is possible to use custom paper sizes with the PS emulation driver. 3. Tray 1 can accommodate paper with width of 148 to 297mm and length of 182 to 432mm. 4. Tray 2 and tray 3 can accommodate paper with width of 148 to 297mm and length of 182 to 432mm. 5. When printing using Auto Duplex, paper will not be ejected face up. 6.
INDEX Numerics O 2-sided printing ..................... 48 Options Installing .......................... 74 Overlays ................................ 52 Overlays and macros general ........................39, 52 Overlays, PCL how to create ................... 55 printing with overlays.....................56, 57 Overlays, PostScript defining in the Windows driver .............................. 53 how to create ................... 52 printing with overlays ....... 54 A Adhesive labels ....................
OKI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough Berkshire SL1 4LE Tel:+44 (0) 1753 819819 Fax:+44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Complex Tallaght Dublin 24 Tel:+353 (0) 1 4049590 Fax:+353 (0)1 4049591 http://www.oki.ie Oki Systems Ireland Limited Northern Ireland 19 Ferndale Avenue Glengormley BT36 5AL Northern Ireland Tel:+44 (0) 7767 271447 Fax:+44 (0) 1 404 9520 http://www.oki.
Oki Systems (Norway) AS Tevlingveien 23 N-1081 Oslo Tel:+47 (0) 63 89 36 00 Telefax:+47 (0) 63 89 36 01 Ordrefax:+47 (0) 63 89 36 02 Website: www.oki.no General Systems S.R.L. (Romania) Sos. Bucuresti-Ploiesti Nr. 135. Bucharest 1 Romania Tel: +40 21 303 3138 Fax: +40 21303 3150 Website: http://romania.oki.com Var vänlig kontakta din Återförsäljare i första hand, för konsultation. I andra hand kontakta Oki Systems (Sweden) AB Borgafjordsgatan 7 Box 1191 164 26 Kista Tel.
